INTERVIEWING TECHNIQUES

Question 1

A method of gathering information by talk, discussion, or direct question

Answer 1

Interview

Question 2

3 types of interview

Answer 2

Structured interview
Unstructured interview
Semi-structured interview

Question 3

Type of interview na pre-made na ang questions bago ang interview

• Walang pwedeng alisin
• Di pwedeng mag follow up

Answer 3

Structured interview

Question 4

No specific guidelines for the interviewer to follow
- on the spot na interview

Answer 4

Unstructured interview

Question 5

Has readily made questions but not that strict like structured
- Can do follow up questions

• Pinak magandang type of interview

Answer 5

Semi-structured interview

Question 6

Dialogue between psychologist and patient that is designed to help the psychologist diagnose and plan treatment for the patient

• The moment na humarap ang client dapat ina-assess na (physical, clothes, etc.)

Answer 6

Clinical interview

Question 7

Initial interview with a client by a therapist or counselor, to obtain both information regarding the issues or problem that have brought the client into assessment, therapy or counseling

• Ginagawa the first time na ma-meet ang client
• PERSONAL INFORMATION ang tinatanong

Answer 7

Intake interview

Question 8

One applicant and several interviewer. Often representative of different departments

Answer 8

Panel interview

Question 9

A screening process where you interview multiple candidates at the same time
- Isa lang ang i-interview and lahat ang applicants

Answer 9

Group interview

Question 10

Interview to one then to next person
- simultaneously
- should be done in one day

Answer 10

Serial interview

Question 11

Interviewer general skills (3)

3. Building rapport

Answer 11

Quieting yourself
Being self-aware
Developing positive working relationship

Question 12

Fully concentrating on what is being said rather than just passively ‘hearing’ the meesage of the speaker

Answer 12

Active listening

Question 13

It demonstrate that you respect a person and are interested in what he/she has to say

• di pwedeng ipakita na nag n-notes ka

Answer 13

Attending behavior

Question 14

• Eye contact
• Body language
• Vocal qualities
• Verbal tracking
• Referring to the client by proper name (wag kalimutan ang name ng client)

Answer 14

Attending behavior

Question 15

Positive and comfortable relationship between interviewer and client

Answer 15

Rapport

Question 16

Get exactly the information they need by asking clients specifically for it

• Ex. Tatanong agad if my depression

Answer 16

Directive style

Question 17

Allow the client to determine the course of the interview

• Di direct (like do you hear voices)

Answer 17

Non-directive style

Question 18

The tendency for people to behave like models around them
- Dapat kayo lang dalawa, make the client comfortable

Answer 18

Social facilitation

Question 19

Warmth, genuineness, acceptance, understanding, openness, honesty and fairness

Answer 19

Proper attitudes

Question 20

Judgemental or evaluative statements (good, bad, excellent, terrible, disgusting, disgraceful, stupid)

• Questions that starts with why (bakit?)
• Avoid closed ended questions answerable by yes or no

Answer 20

Responses to avoid

Question 21

Example effective statement
1. Why can’t you sleep?
- Tell me more about your sleeping problem?
- Can you identify what prevents you from sleeping?
- How is it that you are unable to sleep

Question 22

RESPONSES TO AVOID
• ____ directs anger toward the interviewee
• ____ “Don’t worry, everything will be alright”

Answer 22

Hostile statement
Flase reassurance