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intro comm > intro comm ch. 1 > Flashcards

intro comm ch. 1 Flashcards

1
Q

the process through which we express, interpret, and coordinate messages with others

A

communication

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2
Q

the verbal utterances, visual images, and nonverbal behaviors used to convey thoughts and feelings

A

messages

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3
Q

the process of putting our thoughts and feelings into words and nonverbal behaviors

A

encoding

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4
Q

the process of interpreting another’s message

A

deconding

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5
Q

reactions and responses to messages

A

feedback

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6
Q

a “mental library” of scripts each of us draws from to create messages based on what worked for us in the past or that we have heard or used numerous times in similar situations

A

canned plan

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7
Q

an actual text of what to say and do in a specific situation

A

script

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8
Q

the physical, social, historical, physiological, and cultural situations that surround a communication event

A

communication context

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9
Q

the location of a communication encounter, the environmental conditions surrounding it (temperature, lighting, noise level), and the physical proximity of participants to each other.

A

physical context

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10
Q

the nature of the relationship that exists between participants

A

social context

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11
Q

the background provided by previous communication episodes between the participants that influence understandings in the current encounter

A

historical context

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12
Q

the mood and feelings each person brings to a communication encounter

A

psychological context

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13
Q

the beliefs, values, orientations, underlying assumptions, and rituals that belong to a specific culture

A

cultural context

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14
Q

the different communication environments within which people interact, characterized by the number of participants and the extent to which the interaction is formal or informal

A

communication setting

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15
Q

the interactions that occur in our minds when we are talking to ourselves

A

intrApersonal communication

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16
Q

informal interaction between two people who have an identifiable relationship with each other

A

intErpersonal communication

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17
Q

three to 20 people who come together for the specific purpose of solving a problem or arriving at a decision

A

small-group communication

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18
Q

one participant, the speaker, delivers a message to a group of more than 20 people

A

public communication

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19
Q

communication that is delivered by individuals and entities through mass media to large segments of the population at the same time

A

mass communication

20
Q

a complex set of three different and interrelated activities intended to result in shared meaning

A

communication process

21
Q

the steps you take when you encode a message

A

message producation

22
Q

the steps you take when you decode a message

A

message interpretation

23
Q

the behavioral adjustments each participant makes in an attempt to create shared meaning

A

interaction coordination

24
Q

the route traveled by the message and the means of transportation

A

channel

25
Q

textual images that symbolize the sender’s mood, emotion, or facial expressions

A

emoticons

26
Q

abbreviations that stand in for common phrases

A

acronyms

27
Q

any stimulus that interferes with the process of sharing meaning

A

interference (noise)

28
Q

sights, sounds, and other stimuli that draw people’s attention away from the message

A

external noise

29
Q

thoughts and feelings that compete for attention and interfere with the communication process

A

internal noise

30
Q

distractions aroused by certain word choices that take our attention away from the main message

A

semantic noise

31
Q

the extent to which a channel allows you to get immediate feedback

A

synchronicity

32
Q

allow communicators to exchange messages in “real time”

A

synchronous channels

33
Q

message exchanges are separated by both time and space

A

asynchronous channels

34
Q

The extent to which partners rely on, and have faith that their partners will not intentionally do anything to harm them

A

Trust

34
Q

The extent to which partners rely on, and have faith that their partners will not intentionally do anything to harm them

A

Trust

35
Q

The degree to which one participant in the communication encounter is perceived to be more dominant or powerful

A

Control

36
Q

A message that signals agreement about who is in control

A

Complementary feedback

37
Q

The degree of emotional closeness, acceptance, and disclosure in a relationship

A

Intimacy

38
Q

Message spoke to without much conscious thought

A

Spontaneous expressions

39
Q

Messages that are formed carefully and thoughtfully when our known scripts are inadequate for the situation

A

Constructed messages

40
Q

A system of shared beliefs, values, symbols, and behaviors

A

Culture

41
Q

A set of morale principles that may be held by a society, a group, or an individual

A

Ethics

42
Q

Messages that are not ethical an/or appropriate

A

Dark side messages

43
Q

The impression that communicative behavior is both appropriate and effective in a given situation

A

Communication competence

44
Q

A perception of a speaker’s knowledge, trustworthiness, and warmth

A

Credibility

45
Q

Communicating without appearing to be anxious or nervous

A

Social ease

46
Q

The fear or anxiety associated with real or anticipated communication with others

A

Communication apprehension

intro comm (6 decks)

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