Intro Course Vocab Flashcards
1
Q
what is…..An onboarding page?
A
a screen or screens that show the user the basics of getting started)
A way to sign up and login that allows users to input and save their personal information
An admin area where users can access their information
A menu that allows users to navigate the application
A way to upload new vocabulary words and definitions that allows users to input their own definitions, written or otherwise
A means of reviewing vocabulary that allows users to study efficiently and effectively
2
Q
What is UX design?
A
User experience…..A person’s perceptions and responses resulting from the use and/or anticipated use of a product, system, or service
3
Q
As a UX designer, your role will involve?
A
conducting user research, wireframing and prototyping useful, usable products, collaborating with developers and other designers, and more.
4
Q
What are the 2 fold benefits of UX design?
A
UX design improves the experience for the user of that product.
Good user experience increases the adoption of that product.
5
Q
The goals of UX design include what 2 items?
A
- To understand the goals and context-of-use of potential users or customers.
- To use that understanding to design a product, service, or app within the constraints of business and technology
6
Q
The first thing a UX designer thinks about is?
A
how to align the goals of the user with the goals of the business. E.g.: if a user’s goal is to buy a product, then the business goal needs to be making that purchase a useful, usable and delightful action.
7
Q
Useful=
A
You need to solve a user’s need; a problem that users actually have
8
Q
Useable=
A
Usability needs to be clear so that users understand your product/service
9
Q
Delightful=
A
It’s no bad thing if a user enjoys using your product
10
Q
What Is Usability?
A
Usability is the ease of use and learnability of a human-made object.
11
Q
How Does A UX Designer See The World?
A
My design mantra is go wide, prioritize, go deep. Get a lay of the land, use that to figure out what’s important, and start knocking things out in order of priority.”
12
Q
What 4 steps make up the UX design process?
A
- user research, 2. design, 3. testing, and 4. implementation
13
Q
Mastering the UX design process means?
A
always thinking from the perspective of the user; learning what that perspective is can only come about through working with real users when performing in-depth user research.
14
Q
What Is Involved In User Research?
A
- Listening and 2. observing
15
Q
What 5 does wirefaming refer to?
A
The allocation of space on that page The distribution of images and content How content is prioritized What functions are available What behavior is intended and accommodated
16
Q
Why Do We Use Wireframes As Part Of The UX Design Process?
A
We use wireframes to connect the visual design of the site to its information architecture.
17
Q
Your wireframes will focus on?
A
the location of content, images, buttons, and other interactive elements on the page. Not only that, it will also give you a clear idea of how the user might navigate through the page and between pages on the site as they travel towards their end goal.
18
Q
What is prototyping?
A
A prototype is a draft version of your site or product that takes you as close as possible to a good representation of your website and it’s user interface before any coding has begun. This allows UX designers to explore and experiment with ideas as well as check functionality and usability before any money is spent on full-blown development.
19
Q
Holger Egger, UX designer at Levelgreen gave us this advice about the overall process:
A
“A good design process can be your secret weapon. The tasks you do will change and the devices you do this on will definitively change. But if you can do a user-centered design process, adapted to your project’s context, and get everybody on board, then you’re golden!“
20
Q
what are 2 good sites to see ideas on wireframing?
A
- dribble 2.behance 3. Codrops 4. siteinspire 5. awwwards
21
Q
what 4 items are included in the Ux quadrant model?
A
- experience strategy 2. User research 3. Information architecture 4. Interaction design
22
Q
ExS=
A
experience strategy
23
Q
UR=
A
user research
24
Q
IA=
A
Information Architecture
25
IXD=
Interaction Design
26
UI design focuses on?
the interface a user interacts with
27
UX design looks at?
user’s complete experience with a product or service
28
UX designers use frameworks such as?
the design thinking process to solve real-world problems
29
What 7 items are used to help to create successful, well-designed products and services?
1. Competitive analyses,
2. user interviews,
3. persona creation,
4. card sorting,
5. wireframing,
6. prototyping,
7. usability testing
30
While conducting a competitive analysis for your app remember to think in terms of what 3 areas when thinking of the users?
1. is the app useful,
2. is it easy to use,
3. does it accomplish the users' goals
31
A few common elements you can look at across various types of apps include but are not limited to what 5 items?
1. Launch experience (splash, onboarding, sign up/log in)
2. Navigation
3. Buttons (placed clearly, readable)
4. Options/Settings (placed clearly, too many/few options)
5, Difficulty/ease of task completion
32
What do user flows do?
Outline the steps a user takes to complete a task within a system
33
You work for a startup that specializes in fitness and activity tracking for women. Before you start on the designs of a new feature, you want to conduct an assessment of the strengths and weaknesses of other startups in the fitness and activity tracking space. What is this assessment called?
Competitive analysis
34
Why was it important for early 20th-century industry to evolve and include user experience design?
To improve things like utility, ease of use, and efficiency in a user's interaction with a product or service when systems were becoming increasingly complex
35
What describes the scope of user experience design?
Digital and physical interactions with a product or service
36
What are the four main disciplines, or “quadrants,” that comprise the UX quadrant model and are covered under the umbrella of user experience design?
Experience Strategy, User Research, Information Architecture, Interaction Design
37
Complete the following sentence: “User-Centered Design is a design method that ___.”
User-Centered Design is a design method in which the users of a system are at the center of all development decisions. This means that listening to the user and frequently reaching out for the user’s feedback is key. It doesn’t mean, however, that you’re looking for solutions from your user. It’s still the job of the designer to conduct his or her own research and come up with the best solutions based on their experience and knowledge of how best to serve users.
38
When is a good time to incorporate participatory design into your research?
When working with new clients and colleagues
Also known as cooperative design or co-design, participatory is a collection of methods, both qualitative and quantitative, aimed at engaging every single stakeholder—colleagues, clients, and customers alike—in the design process. This is a great method for ensuring that everyone is on the same page and is especially effective if you’re working with new stakeholders.
39
What are some of the most common user research methods?
Surveys, usability tests, user interviews, and other methods such as participatory design are some of the most common user research methods applied by designers in the industry. While there are many other types of research to explore (e.g., A/B testing and eye tracking), these are the main methods you’ll be diving into during this introductory course.
40
How would you describe this question: “How many times have you actively searched for a tattoo artist in the last month”?
A question that reveals actual behavior
When conducting user interviews, you want to identify tangible examples of behavior whenever possible. You can do so by focusing on specific accounts of actual behavior because this will encourage interviewees to explain not only what they say they do, but what they actually do. So instead of asking “Do you like tattoos?”, the example in the question stem can help you observe what the actual user behavior is.
41
What is a drawback of usability tests?
Recruiting target users can be time-consuming
Usability tests involve testing the usability of a product or feature on a set of users; they’re a great way to evaluate what people say and do when interacting directly with the product; however, recruiting users (test participants) within a particular target market can be time-consuming and expensive.
42
What 4 items make up the UX Quadrant Model?
1. ExS = experience stategy
2. IxD = interaction Design
3. UR = user research
4. IA = information architecture
43
Experience strategy?
The best UX designers are adept at integrating business, technical, and design strategies to bring value to not only the customer using the service, but also the business providing the service.
44
User research?
As stated by Hoa Loranger at the Nelson Norman group, one of the leading UX and UI consulting firms in the US, UX without user research is not UX. The ultimate goal of the UX designer is to utilize qualitative and quantitative data to determine a problem and formulate a solution. Many large companies and start ups proceed hastily without any real interaction or feedback from current or potential customers. Good research can often mean the difference between a meaningful experience that Salz an actual human problem in a dissatsfing experience that fails to address a real human need.
45
Information architecture?
Humans have been trying to record, categorize, and store information since the dawn of communication. With the invention of the Internet in 1989, we have marched faster still towards this new age of information. Information architects have used a number of different techniques to facilitate the effective, accessible, and meaningful organization of information in the digital age. This is why we can successfully navigate stores and digital devices to find what we need, when we need it.
46
Interaction design?
Armed with use for feedback, interaction designers aim to create seamless interactions between a system and its users. In technology, this interaction is commonly facilitated by a digital interface. The goal of interaction design is the synthesis of experience strategy, user research, and information architecture into one intuitive design. This design should facilitate the efficient completion of court task, providing value to the people interacting with your product or service.
Interaction designers must have a deep understanding of how users interact with their products and services. The ultimate goal for them is to reduce friction between the user and the product or system being designed.
Keep in mind that there are considerably more Sub disciplines within these poor areas that allow us to create even more compelling experiences. That’s part of what makes this field so exciting, you can focus on a variety of areas and determine what most appeals to you.
47
Design thinking?
Design thinking is a helpful framework for how to approach real problems from a design perspective.
Design thinking begins with skills designers have learned over many decades in their quest to match human need with available technical resources within the practical constraints of business. By integrating what is desirable from a human point of view with what is technologically feasible and economically viable, designers have been able to create the products we enjoy today. Design thinking takes the next step, which is to put these tools into the hands of people who may have never thought of themselves as designers and apply them to a vastly greater range of problems. This quote is by Tim Brown, change by design book
48
What is the Ultimate team of design thinking?
It is to reconcile peoples desires with technical feasibility and business viability.
49
What three items make up the design thinking process?
One, human Centered ( usability, desirability.)
Two, business needs (viability)
Three technological innovation (feasability)

50
In order what eight steps make up the design thinking process?
One, understand
Two, observe
Three, POV
Four, Ideate
Five, prototype
Six, test
Seven, tell story
Eight, present
51
With the design thinking process what two items make up the inspiration portion?
One, understand
Two, observe
52
When talking about the design thinking process what two steps make up the conceptualization phase?
One, POV
Two, idiate
53
When talking about the design thinking process what two steps make up the iteration phase?
One, prototype
Two, test
54
When talking about the design thinking process what two steps make up the exposition phase?
One, tell story
Two, present
55
What are seven design thinking task that you will learn about In the CareerFoundry course?
One, research and competitive analysis
Two, user interviews
Three, personas
Four, user flows and card sorting
Five, Wire framing and prototyping
Six, usability testing
Seven, design presentation and critique
56
Name the task that goes along with the design thinking process in the understand phase?
Research and competitive analysis
57
Name a task that goes along with the design thinking process with the observe phase?
User interviews
58
Name the task with the design thinking process it goes along with the POV phase?
Personas
59
Name the 2 task that goes along with the design thinking process with the POV/Ideate Phase?
User flows and card sorting
60
Name the two task when speaking about the design thinking process go along with the Ideate And prototype face
Wire framing and prototyping
61
Name the task when speaking about the design thinking process goes along with the test phase?
Usability testing
62
Name the 2 Task when speaking about the design thinking process go along with the tell story and present phase?
Design presentation and critique
63
Research and competitive analysis?
One of the first steps in the design thinking process is research, that is, getting to know the problem space you are operating within. It is important to get a feel for what kinds of issues are related to the problem you are investigating and to take a look at what solutions to similar problems have already been proposed. You can learn a great deal from looking at your competitors while conducting a competitive analysis, and assessment of the strengths and weaknesses of your competitors.
In terms of features/elements to examine, this will vary greatly depending on the app you were looking at. An e-book reading app has very different features than a map app.
64
Competitive analysis?
A competitive analysis is an assessment of the strengths and weaknesses of your competitors
65
What are five common things that you will look for when conducting a competitive analysis?
One, lunch experience which takes in or looks at the splash screen, on boarding, sign up/login
Two, navigation
Three, buttons placed clearly, readable
Four, options/settings, please clearly, too many/few options
Five, difficulty/ease of task completion
66
User interviews?
Has the name suggest, this is a user research method aimed at Gathering qualitative information directly from those engaged with your product or service. There’s no testing involved, only conversation. By developing an effective script of questions and recording the results, you can Get honest, direct feedback from your current or potential users. We will focus on how to formulate effective questions, as well as best practices for the interview itself. After conducting the interviews, you will organize the information to help you move forward with persona creation.
67
Personas?
User feedback from users, that you acquired via your interviews, you will be able to identify your users goals and create personas. User personas help us better understand user demographics, needs, goals, emotions, behaviors, Fears, and limitations.
68
User flows in card sorting?
Once you understand what your users are trying to accomplish, you can map out user flows. Use your flows outline the journey the user takes through a system when completing task and transactions. To help you figure out what these flows would look like, we will also talk about information architecture and techniques such as card sorting
69
Why are framing and prototyping?
With user flows in hand, we now know what steps are necessary for users to complete task via your product or service. The next step is to visually brainstorm solutions for each of those steps. You will create wire frames, which are initial blueprints for your design solution, as well as prototypes, which are quick implementations of models of a final product created to test user experience an early point within the project timeline
70
Usability testing?
Once you have a prototype, you can conduct usability test to better understand how people interact with your product or service. The test typically focus on the primary task involved in the strategy and persona Stage. Will users be able to complete their key task using your prototype? That’s for you to find out!
71
Design presentation and critique?
John Maeda, Author of the laws of simplicity, states: design is a solution to a problem. Art is a question to a problem. As designers, it’s critical that we propose real solutions to real problems based on solid design principles and a deep understanding of our users. In this step we will discuss how to defend design decisions in the form of a presentation while still being open to critique in Feedback.
72
You are a design focuses on?
UI design focuses on the interface a user interacts with.
73
UX design focuses or looks at?
UX design looks at a users complete experience with a product or service. We have also explored the quadrant model and saw that there are countless possibilities for specializing in a particular area of UX.
UX designers use frameworks such as the design thinking process to solve real world problems. Competitive analysis, user interviews, persona creation, card sorting, wire framing, Proto typing, and usability testing helped to create successful, well designed products and services. Now, you can start tackling these task yourself as you learn the processes, principles, and proficiency’s make up users experience design.
74
UCD?
User centered design
75
User centered design?
Is a design method that focuses on placing the users of a system at the center of all development decisions.
76
User centered design means?
It means understanding what you’re users need, how they think, and how they behave, and incorporating that understanding into every aspect of your process.
77
In order to effectively employ the principles of user centered design you must?
You must talk Directly to your users to understand how a design can meet their needs and requirements. It’s Integral that you engage with colleagues and customers early and often throughout the design process. Even a few degrees off course early in the planning stages can lead to major miscalculations in trajectory and leave you with products or features that have little or no value. Continual course Correction early on with real customer feedback is crucial. If you’re not engaging with your end-users, you are not practicing user centered design.
78
Generate of research also is known as?
Exploratory research
79
Generate a research?
Is typically conducted upfront and helps designers better understand the problem space. One such example involves using interviews as a way to observe the thoughts and feelings of customers regarding the identified problem
80
Evaluative research?
Evaluate of research is conducted throughout the design process to evaluate how well designers are solving a problem. Usability testing is an important example
81
What are a few key research methods every UX designer should understand?
The best user researchers have a deep understanding of the project brief, the industry, and the pros and cons of each method so they can formulate an effective research plan. Because they have learned to be creative in how they use the various methods, they also see research methods more as a guideline rather than hard rules.
82
Christian Rohrer Of the Nelson Norman Group identified a total of how many different user research methods?
He identified a total of 20 different user research methods
83
Attitudinal versus behavioral?
Attitudinal research focuses on how people think and feel, while behavioral research observes what people actually do when it comes to a particular product or service. Surveys, user interviews, and focus groups are examples of attitudinal research, because the aim to get to the bottom of why the user likes or dislikes certain features or aspects of your product. Methods such as usability test, high tracking, A/B testing Fall under the behavioral research category is they require you to observe how users actually interact with your product, rather than what they say or think alone
84
Attitudinal research focuses on?
It focuses on how people think and feel
85
Behavioral research?
Behavioral research observes what people actually do when it comes to a particular product or service.
86
Give three examples of attitudinal research?
One, surveys
Two, user interviews
Three, focus groups
The reason that these three items are examples of attitudinal research is because the aim to get to the bottom of why the user likes or dislikes certain features or aspects of your product
87
Name three items that fall under the umbrella of the behavioral research category?
One, useability test
Two, I tracking
Three, AB testing
Reason that these methods fall under the behavior of research category, is because they require you to observe how users actually interact with your product, rather than what they say or think alone
88
Qualitative versus quantitative?
Qualitative research involves direct observation of a subject. In person interviews, for instance would be a great example. Quantitative research, on the other hand represents data driven, indirect observations such as survey responses or user usage data
89
Qualitative research involves?
It involves direct observation of a subject
90
Give one example of qualitative research?
In person Interviews, for instants would be a great example of qualitative research
91
Quantitative research?
Quantitative research represents data driven, indirect observations
92
Give two examples of quantitative research?
One, Survey responses
Two, Users usage data
93
What is one item that would be considered a common, indirect method of obtaining attitudinal information on how people feel about your product or service?
Surveys
94
Surveys are most useful when?
Surveys are most useful when collecting quantitative data from a statistically significant amount of participants.
95
Give a few examples of how you could recruit survey participants?
You could intercept users while they are interacting with a website or application using what are appropriately called intercept surveys, or you could send your survey to a target group of users via email
96
Participatory design?
Participatory design, also known as cooperative design or cod design, is a collection of methods, both qualitative and quantitative, aimed at engaging every single stakeholder, colleagues, clients, and customers alike in the design process. One example is a design workshop, in which developers and designers work on a prototype together. Another is a card sort, a method for organizing and creating intuitive structures in categories
97
Give two examples of participatory design?
One example of participatory design is a design workshop, in which developers and designers work on a prototype together.
A second example of participatory design is a card sort, a method for organizing and creating intuitive structures in categories
98
Card sort?
Card sorting is a method for organizing in creating intuitive structures in categories. We will be looking for a card sorts later in the course
99
Usability test?
Usability tests, Mike their name implies, involves testing they use ability of your product on a set of users. They are a great way to evaluate what people say and do when interacting directly with your product or service. Most often, the users are given a specific set of task to complete, and the efficiency, ears, and speed with which they can complete them are recorded. Keep in mind that it’s not the participants themselves being tested, but the effectiveness of the product or service you have designed
100
What are two examples of platforms that can be used or online tools when conducting usability test?
One, usertesting
Two, user zoom
101
What can you sign up for for a better idea of what usability testing is all about?
You can sign up for usabilityhub Were you are able to participate in other designers use ability test to gain insight into how they are conducted
102
User interviews?
User interviews are a qualitative method of user research and pricing an in person interview aimed a better understanding a users attitude towards a product or service. Similar to surveys, the quality of information you obtain is entirely dependent upon the questions you ask, however, you will also have a chance to ask follow up questions for more detailed information
103
When would be a good time to use surveys?
A good time to use a survey is when time, cost, congeographical limitations could make surveys and attractive option. This being said, it is more preferable to observe people directly through methods such as user interviews and usability test whenever possible
104
When is a good time to use participatory design?
Good time to use participatory design is especially effective when working with new clients, colleagues, and customers. It is a great way to make sure everyone is on the same page, work out unspoken requirements, and Develop rapport with a new team and target audience
105
When is a good time to use usability test?
A good time to use usability test is usability test are effective way of obtaining feedback and can be conducted in person or remotely
106
When is a good time to use user interviews?
The keys to a good interview or a solid script and then environment that allows for natural conversation. This can be achieved in person or online and is a great way to kick off a project or explore a new problem space.
107
When writing a script for your user interviews what type of questions should you ask?
You should ask simple, open ended questions that are focused on a persons actual behavior. Their questions attempt to rest the way rather than the what from the participants, which is essential in determining the underlying problem that needs to be saw.
The best guideline to start with is to keep it simple, you can always dig deeper later
108
When putting a script together for your project give five example questions that you might ask the participant?
One, are you a student, professional, or both? Tell me more about your responsibilities and daily routines
Two, what was your first day of class like? What were your biggest challenges in starting a new class/job/project? Why?
Three comma when was the last time you had to learn a good deal of new vocabulary? Did you succeed? Why or why not?
Four, Tell me about a time you have been frustrated with jargon in new vocabulary. Why was it frustrating? Is there something that could have made it easier for you?
Five, why do you think learning new vocabulary is difficult?
109
POV?
Point of view
During this step we will be looking even more closely at our potential users so as to fully understand their point of view
110
User personas are a way of?
User personas are away of humanizing your potential users and highlighting their goals and behaviors. By bringing your customers perspectives to the forefront, you can give meaning to your research, which will, intern, lead to more concrete ideas and strategies. Personas help you hypothesize clear actions your users might take while using your product or service
111
Proto personas?
Proto personas are a more basic version of the persona. Using these Proto personas, you will be able to crowd mini for user stories, problem statement, and hypotheses that will come in handy during the ideation phase Further along in the design thinking process
112
Name the three items that make up Proto personas?
One, meaning for user stories
Two, problem statements
Three, hypotheses
113
User persona?
A user persona is a representation of the goals, pain points, and behaviors of A hypothesized subset of users. Personas are informed by research, typically through exploratory use or interviews at the beginning of a project, and continuously refine based on your users actual behavior when interacting with your product or service.
114
When creating a primary persona what five things should you take in the consideration?
One, name and face
Two, demographic information
Three, needs and goals
Four, behaviors
Five, quotes
115
When creating user personas it’s important to consider what two items?
One, accessible, your product needs to be accessible when you design for different capabilities e.g., users with disabilities
Two, inclusive, your product is inclusive when you’re designed for users of many different backgrounds e.g. users Who speak English as a second language
116
Once you have fleshed out your user persona or Proto persona, you can start to do what?
You can start using it to make design decisions. You will regularly revisit your Proto persona and iterate On it as you continue through the steps of the design thinking process. When you reach completion of your project, you will even use the final version of your Proto persona as a means to communicate the story of your process to stakeholders
117
User stories?
User stories allow you to focus on defining functions and solutions from a specific personas perspective. By translating human needs into functional request or features, we can move forward with the design and development process, confident that we are solving real problems for real people
118
Example of a user story?
As a persona, I want some action, so that outcome
119
An example of Charlotte in a user persona?
As Charlotte who is a financial analyst, I want to be able to view overall progress on my project so that I can make sure my projects are being completed on time
120
Problem statement?
Problem statements help focus your project on the problem you are trying to solve, as well as the people for which you are trying to solve it who are your potential users. Creating one only takes a few minutes and is a great way to bring your persona to live in the context of your project. A good problem statement is hyper focused, to the point, and states the problem. It does not attempt to outline a solution, that comes later
121
Hypothesis statement?
Now that you’ve identified the problem, you are ready to create a hypothesis statement. This is your first attempt at solving the primary problem of your persona. Don’t worry too much about getting the solution right the first time. It is still early in the project. Simply use this as an opportunity to explore one potential solution
122
Information architecture?
Information architecture, which refers to the organization of information within the system. In a website, for example, this refers to how continent is grouped and navigated on a site. It is a critical component of the overall user experience. Once we’ve explored how information architecture is used to create a well organized space, we will look into how users flow through the space to complete the main task necessary to address our problem statement.
Naturally, these are called user flows, and you will find a instructional video within the exercise walking you through how to create your own user flow diagram. Finally we will spend some time tackling task analysis to make sure we have considered all of the possible information and navigational issues surrounding the completion of a particular task.
123
Information?
What is conveyed or represented by particular arrangement or sequence of things
124
Architecture?
The complex or carefully designed structure of something
125
Information architecture?
A complex or carefully design structure that is conveyed or represented by a particular arrangement or sequence of things. The information architecture institute integrates a more modern context into its definition of information architecture. Information architecture is about helping people understand their surroundings and find what they are looking for, in the real world as well as online.
126
In UX, information Architecture refers to?
It refers to the structure of a website or app in both physical and digital forms. It is a way to help users understand where they are in a particular product, as well as how to get where they want to be. Think about a website you use frequently or simply refer to the image below. What different areas does it have and how do you get to them? How does the homepage help you navigate to different pages and how is the continent organized into groups? By topic, purpose, or popularity?
These concepts all exist under the umbrella of information architecture.
127
Mental models?
A mental model is what somebody believes about a particular system or concept. They are, therefore believes, not facts.
