Introduction to OB Flashcards

(27 cards)

1
Q

What are the disciplines of organizational behavior or the main behavior science?

A

•psychology
•sociology
•social psychology
•anthropology
•political science

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2
Q

What is the unit of study of the following:
-psychology
-sociology
-social psychology
-anthropology
-political science

A

-individual
-group
-group
-organization
-group organization

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3
Q

What is organizational behavior?

A

It is the study that investigates the impact that individuals, groups and structure have on behavior within organizations.
It is the study of the behavior of the people within an organizational setting.

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4
Q

Define behavior

A

Refers to what people do in an organization,what their attitudes are and how they perform.

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5
Q

What is organizational behavior according to Stephen P Robbins?

A

Field of study that investigates the impact that individuals,groups and structure have on behavior within organizations,for the purpose of applying such knowledge toward improving an organization’s effectiveness.

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6
Q

What are the three determinants of behavior in organizations?

A

-individuals
-groups
-structure

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7
Q

What is the foundation of organizational behavior?

A

Knowledge about behavior

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8
Q

Why do we study organizational behavior?

A

So that we understand, predict and influence the behavior of others in organizational settings.
So that we influence organizational events.

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9
Q

List the core elements of organizational behavior.

A

-people
-structure
-technology
-environment

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10
Q

List the approaches to Organisational Behavior.

A

•Interdisciplinary Approach
•Contingency Approach
•Productivity Approach
•Systems Approach
•Human Resources Approach

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11
Q

Name the two types of environments and describe them (in terms of OB)

A

Internal and external. Internal all about the organization’s culture, structure and resources.
External environment is all about political, social, economic factors that influence the functioning of an organization.

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12
Q

What are the three levels of OB?

A

-individual
-group
-organization

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13
Q

Describe the Human Resource Approach

A

People are the central resource in any organization and they should be developed towards higher levels of competency,creativity and fulfilment.

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14
Q

What is the other name for human resource approach?

A

Supportive Approach

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15
Q

Why is human resource approach also called supportive approach?

A

The manager’s role changes from control of employee to active support of their growth and performance.

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16
Q

Describe the Contingency Approach

A

Results differ due to different situations. You can’t use the same solution for different situations.
Gives importance of analysis of each situation before taking an action.
It is the most disciplined, systematic and research oriented because you always have to be cautious when dealing with a situation.

17
Q

Describe the Systems Approach.

A

It is all about unity.
Considers the organization as a united and interrelated system.
Managers treat the organisation as one group.
The activity of any department affects the other department.
Everybody is concerned and responsible.

18
Q

Define globalization

A

Globalization is the process of increasing interconnectedness and interdependence among countries, economies, cultures, and societies across the world. It involves the exchange of goods, services, ideas, technologies, information, and cultural practices on a global scale.

19
Q

Define Sociology

A

Study of people in relation to their social environment and culture.

20
Q

Define Psychology

A

This is when we measure, explain and sometimes change human behavior

20
Q

Define Social Psychology

A

studies people’s influence on one another

21
Q

Define anthropology

A

This is the study of societies to learn about humans and our activities.

23
Q

Describe political science as a OB discipline.

A

contributes to understanding power dynamics, authority, and conflict resolution within organizations. It focuses on how individuals and groups use power, navigate organizational politics, and influence decision-making processes. These insights are crucial for managing relationships, fostering collaboration, and ensuring effective governance within organizations.

24
Q

Define employability

A

refers to the set of skills, knowledge, and abilities that make a person more likely to secure and maintain employment in an ever-changing job market.

25
What are emerging employment relations?
refer to new or evolving trends and issues in the workplace that influence the relationship between employers and employees.
26
How does employability link with emerging employee relations?
plays a significant role in emerging employee relations because it is tied to both the evolving expectations of employees and the shifting needs of employers.
27
List the sources of negative attitudes
•low self esteem •unresolved conflicts •fear or uncertainty •work that is not satisfying