Inventory Management Flashcards

(41 cards)

1
Q

Issues with High Inventory

A

Issues:
- Cash flow, Shelf space, Product expiring, Product damaged, theft
- Money is wasted
- Easier to steal (harder to notice)

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2
Q

Issues with Low Inventory

A

Issues:
- Lost sales, negative patient experience, patient harm
- Patient will not have enough stock and we will have to owe them

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3
Q

Methods to Track Inventory
- Manual

A

Pen and Paper
Spreadsheets

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4
Q

Methods to Track Inventory
- Barcode Scanning

A

Unique Product Code
- Inexpensive
- Limited information

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5
Q

Methods to Track Inventory
- Radio Frequency Identification

A

Quick scanning
Contains more information
Security concerns (Can be forged, private information)

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6
Q

Perpetual Inventory
- Min / Max

A
  • Manually set per item
  • Automated based on past purchasing / selling history

Computer will automatically order

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7
Q

Perpetual Inventory
- Scientific Forecasting

A

Calculated ordering that accounts:
- Inventory carrying costs
- Supplier lead time (shipping)
- Forecasted demand (seasonal)

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8
Q

Perpetual Inventory
- Reorder Points and Safety Stock

A

Incorporates lead time from order to shelf

Balance safety stock to account for demand changes or replenishment delays

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9
Q

Perpetual Inventory
- Advantages

A

Helps reduce the time for manual counting by automating the ordering and counting process

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10
Q

Perpetual Inventory
- Disadvantages

A

Computer does not give you a reason why, just automatically orders

If information is put into the system wrong then the system will lose its capabilities

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11
Q

Perpetual Inventory
- Manual

A

Should also inspect stock manually to make up for gaps with electronic system

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12
Q

Inventory Turn Over Ratio
- What is it

A

The number of times the dollar value of inventory is replaced in a year

Lower ratio = less turnover = More stock on hand

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13
Q
A
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13
Q

Inventory Turn Over Ratio
- What does a Turn Over Ratio of 12 mean

A

Means that in a year the inventory is sold and replaced 12 times

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14
Q

Inventory Turn Over Ratio
- COGS

A

Cost of getting the inventory that was sold
- Is matched to the sale of the products

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15
Q

Inventory Turn Over Ratio
- Average Inventory Value

A

(Starting Value + Ending Value) / 2
- Can fluctuate throughout the week/month depending on demand

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16
Q

Average Community Pharmacy Turn Over Ratio

17
Q

Top 25% of Performing Pharmacy Turn Over Ratio

A

11.7
- Ideal is 12 (pharmacies should have 1 month of stock on hand at all times)

18
Q

Front of Store Turn Over Ratio Benchmark

A

8-9
- Generally need more product on the shelf because patients self-select products

19
Q

Inventory Verification

A

Comprehensive Annual Physical Count
- Count by location and match to system

Cycle Count
- Count certain sections every month/week/etc.
- Can be used instead of a comprehensive annual physical count

20
Q

Comprehensive Annual Physical Count
- Use

A

Corrects pharmacy system values

Accounts for unfilled products and owed products

Caution for Controlled Substances Adjustments
- Higher accountability for these

21
Q

Inventory Losses
- Causes

A

AKA: Shrink = Loss of inventory

  • Damage
  • Theft
  • Receiving Errors
  • Selling Errors
22
Q

Controlled Drugs and Substances
- Health Canada Requirements

A

Comply with the act:
- Security
- Inventory counts / reconciliation

  • Purchase records
  • Dispense records
  • Destruction records
  • Reporting: Loss / Theft / Forgery
23
Q

Controlled Drugs and Substances
- Alberta Standards for the Operation of Licensed Pharmacies

A

Security of drugs in the dispensary
- Have procedures to identify theft, loss, or diversion
- Maintain perpetual inventory
- Documented audit to verify perpetual inventory
- Investigate any discrepancies

24
Controlled Drugs and Substances - How often is the perpetual inventory audited
- At least every 3 months OR - Any changes in proprietor or licensee changes
25
Controlled Drugs and Substances - Discrepancy
Report loss to Health Canada and Police within 10 days
26
Optimizing Inventory - Purchasing Decision (Dispensary)
Identify Prescribing Patterns - Adding new products - Changes in prescribing patterns - Outbreaks - New prescribers Dealing with new interchangeable products - Drug shortage - Formulary changes
27
Optimizing Inventory - Purchasing Decision (Front Store)
Identify purchasing patterns Competition - Any products that we could/should sell Support business promotions
28
Optimizing Inventory - Product Mix
Identify fast moving (sells well) products - Make more space for these products Identify slow moving (sells poor) products - Discontinue and Discount slow products --> Order products that match your place and vision in the market
29
Optimizing Inventory - Product Quantities
Brick and Mortar = Can not sell a product you do not have in stock Image on shelf is important - No empty spaces - Do not overdue stacking - Facing shelves Restocking the same product everyday is inefficient and costly
30
Optimizing Inventory - Strategies
Point of Sale System (Front Store) can help determine ideal stock levels
31
Optimizing Inventory - Suppliers
- Just in Time Inventory Management - Wholesalers - Distributors - Manufacturers
32
Suppliers - Just in Time Inventory Management
Orders are placed based on immediate needs
33
Suppliers - Wholesalers
Banners, Independents, Some Chains, Secondary Suppliers - Same day / next day order delivery - System to system ordering - Web based - Electronic scanning - Narcotic and controlled drugs - Negotiated wholesale "mark up" and minimum orders
34
Suppliers - Distributors
Owned by pharmacy operators
35
Suppliers - Manufactuer
Single Source Product Longer lead time No upcharge Higher minimum order requirements
36
Who regulates Suppliers
Health Canada regulates wholesalers and distributors under the Foods and Drugs Act
37
Supplier - Manufacture Examples
Generic and Brands
38
Supplier - Wholesaler Examples
- Mckesson Canada - Imperial Distributors - Kohl and Frisch - Reliepharma - Unipharma
39
Supplier - Distribution Centres
- Jean Coutu - Loblaws - Shoppers Drug Mart - Lawtons - London Drugs
40
Drug Shortages - Reporting
Manufacturer must report shortages and discontinuation - Based on DIN