Jessica Flashcards
(202 cards)
1
Q
In what year did we announce our two millionth CDV customer?
A
2007
2
Q
In what year was Comcast Cellular Communications formed?
A
1988
3
Q
What are the 8 possible lights on the front of a Technicolor TC8706c Wireless Gateway 2 device?
A
Power
US/DS
Online
2.4ghz
5ghz
Tel1
Tel2
BatteryVersion:1.0 StartHTML:000000224 EndHTML:000009400 StartFragment:000009039 EndFragment:000009368 StartSelection:000009039 EndSelection:000009364 SourceURL:https://www.brainscape.com/decks/5388986/cards/196815344/edit Rich Text Editor, card_answer, Press ALT 0 for help
Power
US/DS
Online
2.4ghz
5ghz
Tel1
Tel2
Battery
(DocID DG355)
4
Q
What is the minimum iOS version that supports the Xfinity Home app?
A
IOS 8.0
5
Q
What is Call Waiting?
A
When someone calls while you’re already on the phone, you’ll hear a Call Waiting tone.
6
Q
What are 5 of the 17 countries to which you can place calls in the Carefree Minutes Latin America 300 calling plan?
A
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Dominican Republic
Ecuador
ElSalvador
Guatemala
Honduras
Nicaragua
Panama
Paraguay
Peru
Uruguay
Venezuela
7
Q
How many wifi hotspots does Xfinity have?
A
Over 18 million
8
Q
What is the difference between a Megabyte (MB) and a Megabit (Mb)?
A
Megabyte (MB) is used to describe a file size while Megabit (Mb) is used to describe download speeds. Also, 1 Megabit (Mb) = 1/8 Megabyte (MB). (To download a 1 Megabyte (MB) file in one second, you would need a speed of 8 Mbps.
9
Q
In reference to download speeds, what is a feature that FIOS advertises as only being available through their fiber optic network?
A
Download speeds equal to upload speeds or “Symmetrical Speeds”
10
Q
What is the port-in timeframe for YMAX?
A
3 Days
11
Q
What is Call Screening?
A
Call Screening allows you to create a list of up to 25 callers who will receive an announcement saying that you aren’t available.
12
Q
What is the minimum Android version that supports the Xfinity Home app?
A
4.4 and higher
13
Q
Which calling features are included in the Unlimited Saver voice calling plan?
A
Call Waiting
Caller ID
Caller ID with Call Waiting
Caller ID Blocking
Call Trace
14
Q
What is the Unreturned/Damaged equipment charge for an X1 Additional Outlet Converter (includes CableCARD)?
A
$120.00
15
Q
What is YMAX better known as?
A
Magic Jack
16
Q
What are the 4 Android OS versions that support the Xfinity Home app
A
Froyo
Gingerbread
Honeycomb
Ice Cream Sandwich
Jelly Bean
Kit Kat
Lollipop
Marshmallow
Nougat
17
Q
What is Speed Dial 8?
A
Instantly call friends, family and colleagues, even if you don’t remember their phone numbers. This holds up to 8 numbers.
18
Q
What is the fastest “Symmetrical Speed” offered by FIOS?
A
500mbps
19
Q
What is the port-in timeframe for Verizon West?
A
4 Days
20
Q
What is the port-in timeframe for Vonage?
A
5 Days
21
Q
What did David Sarnoff launch at the 1939 Worlds Fair in Flushing, Queens?
A
Regular TV service
22
Q
Is same-day porting available for YMAX?
A
Yes
23
Q
In what year did Comcast begin offering public stock and what is the ticker symbol?
A
1972 CMCSA
24
Q
What is the Unreturned/Damaged equipment charge for an X1 Cloud DVR?
A
$200.00
25
What is the Dish version of the anyroom DVR feature?
The Hopper
26
To what company and in what year was Comcast Cellular sold for $1.7 billion?
SBC Communications of San Antonio, TX 1999
27
True or False?
While on seasonal suspend, a customer is unable to create additional users.
False
28
What is Call Return?
Automatically call the last number that called you.
29
What is the Unreturned/Damaged equipment charge for an SD DTA?
No Charge
30
In what year did we begin testing Day and Date, the original offering of movie releases On Demand the same day as DVD releases?
2006
31
How often does a Zigbee device send a heartbeat/check-in message?
Every 27 minutes
32
Who were two of the three starring actors in the movie The Sting and in what year did it debut?
Paul Newman, Robert Redford, Robert Shaw 1973
33
How many characters is an account number in order to be located in Einstein?
13 or 16 digits
34
What is the upload speed for Gigabit internet speed?
35 Mbps
35
What is the Unreturned/Damaged equipment charge for an HD Converter?
$120.00
36
What was the first "talking picture" and in what year was it released?
Melody of Love 1928
37
In the Carefree Minutes Latin America 300 plan, what are the 6 countries to which you can place a mobile destination from the US?
Brazil
Chile
Colombia
Costa Rica
Dominican Republic
Venezuela
38
What is Caller ID Blocking Per Call?
Block the receiving party’s Caller ID from displaying your name and number on a one-call basis.
39
What is Call Forwarding (Variable)?
Forward all incoming calls to another phone number.
40
What is Caller ID Blocking Per Call?
Block the receiving party’s Caller ID from displaying your name and number on a one-call basis.
41
In the Central Division, on what date was unlimited calling to landline and mobile destinations expanded to include China, Hong Kong, India, Mexico, Singapore, and South Korea?
June 24, 2015
PRI1067
42
Approximately how many free TV shows and movies are available ON Demand?
Over 162,000
43
Why would you use the Originated Tickets option in EROne?
If you need to locate a ticket that you have created but you do not have the account number or ticket number.
44
What is the Unreturned/Damaged equipment charge for a Wireless Gateway?
$100.00
45
What is the upload speed for Extreme 150 internet speed?
20 Mbps
46
In what year did Comcast acquire a 50.1% controlling interest in E! Entertainment and with whom did we partner to obtain it?
1997 Disney
47
A customer has accidentally purchased a movie in On Demand. What are the four circumstances in which you could NOT provide a complete refund?
More than 10 minutes was watched
The movie has been downloaded to the On Demand Purchases or Xfinity TV apps
If the purchase has already been transferred from one account to another
If the total amount of credit requested is over $99.
48
What is the Unreturned/Damaged equipment charge for a Touchscreen Controller?
$250.00
49
What is the Unreturned/Damaged equipment charge for an SD (Digital) Converter?
$120.00
50
By how many years did NBC precede other networks in the broadcast of compatible color broadcasts?
Nine years
51
True or False?
Xfinity Home can be placed on Seasonal Suspend.
False
52
What is the term used to describe signal that is leaking from a coax cable?
Egress
53
In escalated cases, the minimum number of days for a seasonal suspend can be reduced to __ days.
75
54
In the Carefree Minutes World Select 300 plan, to how many countries can you make landline phone calls?
81
PRD1214
55
A customer may only go into seasonal suspend once every ___ months.
10
POL1564
56
What movie debuted in 2012 with the biggest box office debut weekend of the year at that point with more than $70 million in domestic box office receipts?
The Lorax
57
In what year did Universal City open its gates and what was it billed as?
1915 "The only moving-picture city in the world"
58
What is the upload speed for Performance internet service?
5 Mbps
PRD1055
59
To what website would you direct a customer who would like to self-enroll in seasonal suspend?
https://xfinity.com/seasonal
HOW7540
60
What is the cost for an additional line with no features?
$11.95/mo
PRI1067
61
What is Call Trace?
Protects you against harassment from another caller, by tracing their number. This information will be available only to law enforcement officials with either a valid subpoena or another valid legal authorization.
62
How much is the voicemail feature with the Unlimited Saver voice calling plan?
$3.95/mo
63
Name the 3 vendors/manufacturers of Comcast approved retail modems for Extreme 250 service with CDV.
Arris Cisco Technicolor
64
What popular duo debuted with Universal in 1940 with One Night in the Tropics?
Abbot and Costello
65
If a customer would like to know specifically what channels are included in the Latino 300 package in her area, how would you locate that information?
Channel Lineup, click where it says "All" and select Xfinity TV Latino 300 from the drop down.
66
What is Call Forwarding Selective?
Designate certain incoming phone numbers to be forwarded.
67
At what time is the service automatically restored on the seasonal return date?
Midnight
68
What is Anonymous Call Rejection?
Automatically rejects calls from numbers with Caller ID blocked. Callers who block the display of their name and number will hear an automated recording that you're not accepting blocked calls. The message instructs them to un-block their Caller ID and dial you again.
69
What are the tabs in the Account History portion of Einstein?
Contact History
Ticket History
Customer History
CAE Lookup
Email History
70
"There are no recommended actions for this call but you can \_\_\_\_\_\_\_\_\_\_"
Browse ITGs
71
When "The 40 Year-Old Virgin" opened, how much did it gross worldwide?
$175 Million
72
Is same-day porting available for RCN?
Yes
73
True or False?
While on seasonal suspend, services included in the bulk agreement will also be suspended.
False
74
In what channel was Comcast an original investor along with Continental Cablevision, Cablevision Industries, Adelphia Cable, Newhouse Broadcasting and Times Mirror?
The Golf Channel
75
In the Carefree Minutes World Select 300 plan, to how many countries can you make mobile phone calls?
49
PRD1214
76
How many Gbps does Gigabit Pro offer?
2Gbps
77
What was the name of the cellular system that was acquired by Comcast that brought the population area served to 7.4 million?
Metrophone Cellular (powered by Metromedia Company)
78
What is the name of the tool used to remove customer-owned equipment from an account and what does it stand for?
Simple Modem Initialization Tool (SMIT)
79
True or False?
While on seasonal suspend, a customer can place outbound calls.
True. Local, toll free numbers, 611, and 911 calls may be placed.
80
In the Competetive Edge tool, what are the options across the top, beneath the Xfinity logo?
Competitors
Offers
Advantage Statements
Channels and Shows
81
What is the port-in timeframe for WOW?
4 Days
82
What is the Unreturned/Damaged equipment charge for a DVR?
$200.00
83
What is the port-in timeframe for RCN?
7 Days
84
What is the port-in timeframe for Uverse?
3 Days
85
What is Repeat Dialing?
Repeatedly dials a busy number until someone answers, freeing you for other activities. You can still use your phone to make and receive other calls.
86
What is the port-in timeframe for Sprint?
3 Days
87
True or False?
While on seasonal suspend, a customer may access the Xfinity Connect app.
True, however, some features of the app may be inaccessible.
88
What is the Unreturned/Damaged equipment charge for a Universal Gateway?
$160.00
89
What is the Unreturned/Damaged equipment charge for a Commercial Router?
$110.00
90
True or False?
While on seasonal suspend, a customer can access Voice2Go.
False
91
What is Caller ID Blocking Per Line?
Block the receiving party’s Caller ID from displaying your name and number on all outbound calls.
92
To what town did Brian Roberts transfer in 1982 where he was responsible for marketing customer service and apartment building expansion?
Flint, MI
93
What is the Unreturned/Damaged equipment charge for a Commercial Trunking Device?
$780.00
94
While on seasonal suspend, a customer can make long distance calls billed at __ per minute.
$0.05
95
True or False?
Customers have access to Limited Basic movies and TV shows with Xfinity TV Go while on seasonal suspend
True
96
What was the name of the first major black artist to have his own network series and in what year did the series debut?
Nat King Cole 1956
97
In what year did Law and Order premier?
1990
98
For the customer to be eligible for seasonal suspend, the customer must be away from the service from __ to __ days.
90 to 270
99
Is same-day porting available for T-Mobile?
Yes
100
True or False?
A customer on seasonal suspend can still access Xfinity WiFi Hotspots.
False
101
What is the Unreturned/Damaged equipment charge for an HD DTA?
No Charge
102
Is same-day porting available for Sprint?
Yes
103
What is Speed Dial 30?
Instantly call friends, family and colleagues, even if you don’t remember their phone numbers. This holds up to 30 numbers.
104
Is same-day porting available for Vonage?
Yes
105
What is the port-in timeframe for T-Mobile?
15 Days
106
What is the port-in timeframe for Verizon?
4 Days
107
How did we determine that our internet speeds are the fastest?
Based on over 60 million consumer tests run at speedtest.net
108
Is same-day porting available for WOW?
Yes
109
To what parent company does Showtime belong?
CBS
110
Is same-day porting available for Uverse?
Yes
111
What was Brian Roberts' first job within the Comcast world?
First internship was working for Storecast on supermarket promotions. First paying job was as a cable installer.
112
How much data is allowed with the current data cap (excluding special circumstances) and when did it launch?
1 Terabyte, June 1, 2016
113
What happened the year Brian Roberts became CEO of Comcast Corporation?
* Comcast founder Dan Aaron is inducted into the Cable Hall of Fame.
* Money magazine names Comcast one of the top five performing stocks over a 30-year period.
* Comcast is named one of six companies with the best annual report disclosures by S&P.
* Comcast launches G4, a network dedicated to entertainment, news and information about video games and the interactive entertainment industry.
* Comcast launches high-definition television (HDTV) service.
* Comcast and AT&T Broadband complete their $47.5 billion merger, combining systems to serve almost 22 million video customers in 38 states and District of Columbia, with 6.3 million digital video customers, 3.3 million high-speed data customers and 1.3 million cable phone subscribers.
* Comcast launches Comcast High-Speed Internet.
* Comcast purchases Bravo and Telemundo.
114
What is the name of the E! app?
E! News
115
To what audience are most E! programs directed?
Women and people who are very interested in pop culture.
116
The three founders of Comcast were inducted into the Cable Hall of Fame in what years?
Ralph Roberts - 2000
Daniel Aaron - 2002
Julian Brodsky - 2003
117
In what year was Brian Roberts inducted into the Cable Hall of Fame?
2006
118
In what year did Brian Roberts become President of Comcast Corporation?
1990
119
In what year did Comcast become majority shareholder of NBC Universal?
2011
120
In what year did Comcast become complete owner of NBC Universal?
2013
121
In what year did Comcast launch Business services?
2009
122
In what year did Comcast re-brand our products as Xfinity?
2010
123
In what year did Comcast first offer Internet service?
1996
124
In what year did Comcast first offer high speed internet service?
2002
125
In what year did Comcast University launch?
1999
126
How many feet tall is Comcast Center in Philadelphia, PA?
974 ft (297 m)
Comcast Center is the tallest building in Philadelphia and the nineteenth tallest building in the USA.
127
In what year was Comcast Center in Philadelphia, PA announced?
2001
128
When did construction begin on the Comcast Center building in Philadelphia?
2005
129
What percentage of Comcast Center in Philadelphia, PA belongs to Comcast?
89%
130
What is the name of the tourist attraction in the lobby of Comcast Center, what is it, and how large is it?
Comcast Experience
It is a HD LED screen
2,000 sq ft (190 sq m)
131
How long is Comcast's lease for Comcast Center and in what year was it signed?
On January 3, 2004, Liberty Property Trust signed a 15½ year lease with Comcast
132
When did Comcast Center officially open?
The Comcast Center officially opened on June 6, 2008
133
What occupies the top floor of Comcast's space within Comcast Center?
Conference Room
134
How many floors of Comcast Center are occupiable?
56
135
From what floor of Comcast Center does Sprout broadcast?
30th
136
Aside from Comcast and its subsidiaries, what other businesses occupy space within the Comcast Center building in Philadelphia, PA?
Citizens Bank of Pennsylvania
TelAmerica Media Inc.
Center City Film and Video
Judge Group
137
What occupies the 43rd and 44th floors of Comcast Center?
Ralph's Cafe (a two-story cafeteria space for employees)
138
On what floor does Comcast University reside in Comcast Center?
42nd floor
139
How many stories is the "Winter Garden" in Comcast Center?
8 stories
140
What is the name of the building proposed to be erected near Comcast Center and who will be housed there?
Comcast Innovation and Technology Center
It will house technologists, engineers, and software architects as well as local broadcast television stations NBC 10/WCAU and Telemundo 62/WWSI and offer space for local technology startups
141
What is one of the most highly publicized unique aspects of Comcast Center?
The building was designed specifically to be "green" - it is the tallest Leadership in Energy and Environmental Design (LEED) certified building in Philadelphia
142
How much did the Comcast Center building cost?
$540 million
143
How many elevators are in the Comcast Center building?
35 elevators
144
How many square feet is Comcast Center?
1.4 million square feet
145
In what year was Comcast Spectacor formed?
1996
146
In what year did Brian Roberts begin his first position within Comcast?
1974 - Became an intern with Storecast
1975 - Began training as a Comcast installer
147
How much money did Comcast put forth for a founding investment in QVC and in what year did Comcast make this original investment?
$380 million
1986
148
In what year and for how much did Comcast sell its 57% stake in QVC?
In 2003, Comcast sells its 57 percent stake in QVC to Liberty Media for $7.7 billion
149
What services are available in the Xfinity on the Fly area?
* Comfortable, XFINITY-branded seating and charging stations.
* XFINITY X1, voice remote and mobile app demonstrations with the opportunity for existing customers to side-grade to X1 and for non-customers to learn more about subscribing to XFINITY.
* Assistance with downloading the XFINITY TV app, accessing DVR and On Demand programming, recovering one's XFINITY username and password, which are required for access, etc.
* Ultra-high-speed WiFi (50+ Mbps connection speeds) for streaming and downloading content on-the-go using the XFINITY TV app.
150
At what airport is Xfinity on the Fly being piloted?
Philadelphia International Airport (PHL)
151
What are the requirements to use Xfinity on the Fly?
* XFINITY on the Fly high-speed WiFi access is restricted to customers who subscribe to both XFINITY TV and XFINITY Internet.
* The XFINITY TV app must be downloaded to the user's mobile device to stream and download content using XFINITY on the Fly.
152
What type of vehicle is used to supply WiFi on Wheels?
Ford T-350
153
With what equipment is the WOW van customized?
Six Ericsson Wi-Fi access points that sit atop a 40-foot tall mast
154
What is the range on the Wifi on Wheels hotspot and how many users can be supported at a time?
The Wi-Fi has a 500-foot range and can support up to 3,000 users
155
What were the first three events where WiFi on Wheels was available?
* 2016 Wizard World Comic Con in Philadelphia
* New Haven Arts and Ideas Festival
* Democratic National Convention
156
What is the site that a student can visit while on campus to access their favorite live and Xfinity On Demand content?
[www.xfinity.com/xfinityoncampus](http://www.xfinity.com/xfinityoncampus)
157
What are the two ways a student can access Xfinity On Campus?
Downloading the Xfinity TV app
Visiting [www.xfinity.com/xfinityoncampus](http://www.xfinity.com/xfinityoncampus)
158
What programs can a student add to their Xfinity On Campus subscription?
Sports Entertainment Package
HBO
Starz
Cinemax
The Movie Channel
Showtime
Digital Preferred TV
Over 10 international packages
159
What school in the Florida region has Xfinity On Campus available?
Florida Memorial University
160
What are the equipment requirements to be able to use Xfinity On Campus?
Xfinity TV app
Desktop Computer, Laptop, or device
* Apple mobile device (iPad, iPhone, or iPod Touch) iOS 9+
* Android mobile device 4.1+
* Kindle device 4.1+
161
How many devices can be registered for use with Xfinity on Campus?
Up to 40 devices
162
How many devices can be used at a time with Xfinity On Campus?
One device at a time.
163
True or False?
Xfinity On Campus can be accessed using a VPN client.
False
164
True or False?
Xfinity On Campus can be used on a third-party hotspot
False
165
What are the physical boundaries of where Xfinity On Campus can be used?
Student must be on campus to use
166
If a student using Xfinity On Campus needs product-related assistance, what should you advise the student?
Advise the student to submit a support ticket by clicking Support from the homepage after logging into XFINITY On Campus or contact their school IT support staff for assistance.
167
Where should the student go for billing-related issues with Xfinity On Campus?
Advise the student to call (877) 978-3229 or submit a support ticket by clicking Support on the homepage after logging into XFINITY On Campus
168
What are the dunning groups with the shortest time to soft disconnect and how many days is it?
298, 300, 400 in South Florida region
42 Days
169
What is Dunning Group 800 in GCR?
Dunning Group 800 is not assessed late fees and all delinquency actions are suspended. These accounts are held by Senators and Public Officials
170
What is Dunning Group 900 in GCR?
Dunning Group 900 is not accessed late fees and all delinquency actions are suspended. These accounts are held by Schools, Fire Stations, City Halls, etc
171
With the exception of special circumstance accounts, on what day is the first late fee applied regardless of dunning group?
on the 30th day
172
What is the dunning group with the longest time to soft disconnect and how many days is it?
101 in GCR
75 Days
173
What two regions use a standardized collections timeline?
Big South and Florida - Jacksonville
174
In February 2014, Comcast generated 1.1 billion in revenue during the first quarter due to what event?
2014 Sochi Olympics
175
On what date did we dissolve the proposed merger with Time Warner Cable?
April 24, 2015
176
For how much did Ralph Roberts, Daniel Aaron, and Julian Brodsky acquire American Cable Systems in 1963?
$500,000
177
At the time of its purchase, how many channels did American Cable Systems offer and to how many subscribers?
ACS offered 5 channels to 12,000 subscribers
178
On what date did Comcast and NBC Universal announce that they had come to an agreement for the partnership?
December 3, 2009
179
On what date did Comcast announce intentions to purchase the remaining 49% share of NBCUniversal from GE?
February 12, 2013
180
On what date did Comcast acquire GE's 49% share of NBCUniversal, making Comcast the complete owner of NBCUniversal?
March 29, 2013
181
On what date did NBCUniversal close the deal to acquire Dreamworks and for how much was the deal closed?
August 22, 2016
$3.8 Billion
182
What is the name of the brand of Comcast products offered to Fortune 1000 businesses?
Comcast Enterprise
183
How many dunning groups are there in South Florida and what are they?
Five:
Residential 100
Residential 200
Residential 298, 300, 400
(the last ones are grouped together because they all have the same guidelines)
184
How many different dunning groups are there in the Big South and Florida-Jacksonville standardized collections timeline and what are they?
Four:
Residential Low Risk
Residential Medium Risk
Residential High Risk
Residential Never Pay
185
How many dunning groups are there in the Greater Chicago region and what are they?
Seven:
Dunning Group 101
Dunning Group 200
Dunning Group 400
Dunning Group 401
Dunning Group 402
Dunning Group 800
Dunning Group 900
186
How many dunning groups are there in the Heartland region and what are they?
Four:
Residential 120
Residential 220
Residential 320
Residential 420
187
What are the following day limits for the dunning group "Residential Low Risk":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 70 Days
Hard Disco: 100 Days
Write-Off: 114 Days
188
What are the following day limits for the dunning group "Residential Medium Risk":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 55 Days
Hard Disco: 85 Days
Write-Off: 99 Days
189
What are the following day limits for the dunning group "Residential High Risk":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 51 Days
Hard Disco: 81 Days
Write-Off: 95 Days
190
What are the following day limits for the dunning group "Residential Never Pay":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 45 Days
Hard Disco: 75 Days
Write-Off: 89 Days
191
What are the following day limits for the dunning group "Residential 100":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 65 Days
Hard Disco: 95 Days
Write-Off: 120 Days
192
What are the following day limits for the dunning group "Residential 200":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 55 Days
Hard Disco: 85 Days
Write-Off: 115 Days
193
What are the following day limits for the dunning group "Residential 298, 300, and 400":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 42 Days
Hard Disco: 72 Days
Write-Off: 102 Days
194
What are the following day limits for the dunning group "Dunning Group 101":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 75 Days
Hard Disco: 104-114 Days
Write-Off: 119-129 Days
195
What are the following day limits for the dunning group "Dunning Group 200":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 63 Days
Hard Disco: 92-102 Days
Write-Off: 107-117 Days
196
What are the following day limits for the dunning group "Dunning Group 400":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 51 Days
Hard Disco: 80-90 Days
Write-Off: 95-105 Days
197
What are the following day limits for the dunning group "Dunning Group 401":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 51 Days
Hard Disco: 80-90 Days
Write-Off: 95-105 Days
198
What are the following day limits for the dunning group "Dunning Group 402":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 51 Days
Hard Disco: 65 Days
Write-Off: 95-105 Days
199
What are the following day limits for the dunning group "Residential 120":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 70 Days
Hard Disco: 100 Days
Write-Off: 114 Days
200
What are the following day limits for the dunning group "Residential 220":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 55 Days
Hard Disco: 85 Days
Write-Off: 99 Days
201
What are the following day limits for the dunning group "Residential 320":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 51 Days
Hard Disco: 81 Days
Write-Off: 95 Days
202
What are the following day limits for the dunning group "Residential 420":
Soft Disco
Hard Disco
Write-Off
Soft Disco: 45 Days
Hard Disco: 75 Days
Write-Off: 89 Days
