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Flashcards in Job Analysis Deck (10)
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1
Q

Surplus vs. Shortage

A

Surplus ( reduce the number of internal transfers and promotions) shortage ( not promoting csr to team leaders )

2
Q

During a shortage what do you do?

A

Hiring , outsourcing work , exit interviews ( why are people leaving ) , ask current employees why they stay

3
Q

Job definition

A

Group of related activities and duties

4
Q

Job analysis

A

Systematic study of a job to discover its duties, tasks, activities, an d skill requirements

5
Q

Data collection methods

A

Interviews, focus group, mailed questionnaires, employee log, observations, combinations

6
Q

Critical incident Technique

A

Standardized form of interviewing

7
Q

Job description

A

Includes list of -

Functions, tasks, accountabilities, working confirms, competencies

8
Q

Job specification

A

include -

KSAOs, experience, education and training, physical and mental demands, working conditions

9
Q

Job performance standards

A

The work performance expected from an employer on a particular job

10
Q

Trend projection

A

Indexation - matching the moly rent growth with an index