Job Stuff Flashcards
(17 cards)
1
Q
Quick Icebreaker:
A
“Hi, how are you doing today?”
2
Q
S.E.E.
A
- Smile: It’s Contagious
- Eye Contact: Builds Trust
- Enthusiasm: Creates Curiosity
3
Q
One Liner:
A
(Who/What)
4
Q
Keep It Short and Simple (KISS)
A
“The more we talk, the more impulse drops!”
5
Q
Product in Hand (Tablet):
A
- Creates sense of ownership
- 2-3 key facts
6
Q
Stress the Deal:
A
- High vs. Low
- Retail vs. Wholesale
- Dollars (Save) vs. Bucks (Spend)
7
Q
Height of the:
A
Impulse!
8
Q
Ask qualifying (yes/yes) questions -
A
“That’s a pretty good deal right?”
9
Q
Assume the Sale:
A
“All we need to get started is your ID, go ahead and pull that out real quick.”
10
Q
Never stop on a:
A
Yes!
11
Q
Get:
A
10x more excited.
12
Q
Add:
A
additional services
13
Q
Create more:
A
deals and specials for members
14
Q
Intro:
A
Hand up 15 feet away “Hey, how you doing today?”
15
Q
Hook:
A
Hand down 5 ft away “Real quick! Sam’s Club added gift cards for members who have PPL/Pennelec, which one do you pay?”
16
Q
Customers Responds:
A
Perfect! Let’s get you a gift card!
17
Q
Turn N Burn:
A
What’s your zip code?
