last marketing revision - what i need to work on Flashcards

(18 cards)

1
Q

marketing mix - place definition and example

A

The distribution channels and locations where the product is made available.

Includes: retail outlets, online stores, supply chains, logistics, and coverage.

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2
Q

marketing mix - process definition and example

A

The steps and systems involved in delivering the product or service.

Includes: speed of service, booking systems, delivery processes, consistency.

🔹 Example: A fast-food restaurant with a streamlined ordering process and quick delivery.

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3
Q

marketing mix

A

product
price
place
promotion
physical evidence
people
promotion

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4
Q

marketing mix - physical evidence definition and example

A

The tangible cues that support the service and help build trust.

Includes: physical environment, receipts, packaging, website design, uniforms.

🔹 Example: A clean and modern clinic that gives patients confidence in the service.

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5
Q

what is the more for more value proposition

A

high quality
high price

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6
Q

what is the more for the same value proposition

A

same price as comp
better quality than comp

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7
Q

what is the same for less value proposition

A

low price
same value as comp

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8
Q

what is the less for much less value proposition

A

low quality
much lower price

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9
Q

brand name types

A

evocative - suggests a feeling, image etc
descriptive
founder
synthetic
personality - reflects a character or vibe e.g. energizer

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10
Q

market types

A

monopolistic comp
pure comp
oligopoly
pure comp

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11
Q

pure monopoly

A

one seller
unique product
total price control

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12
Q

monopolistic comp

A

many sellers
slightly different products
some price control

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13
Q

oligopolistic

A

few sellers
similar products
high price control

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14
Q

pure competition

A

many sellers
identical products
no price control

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15
Q

personal selling process

A

prospecting and quantifying
pre approach
approach
presentation and demonstration
handling objections
closing
follow up

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16
Q

3 pricing strategies

A

customer value based
cost based
comp based

17
Q

product mix pricing strategies

A

product line pricing
product bundle pricing
optional product pricing (add ons)
by-Product Pricing (Selling leftovers from making the main product.)
Product Bundle Pricing

18
Q

three types of promotion based on target audience

A

trade - retailers and wholesalers
aim - encourages them to stock product e.g. discount for bulk purchase

business -
aim - strengthening relationships e.g. trade shows

consumer - e.g. coupons