Leadership

Question 1

What do effective leaders do?

Answer 1

Keep their teams motivated and enthusastic, as well as focussed on the project. They encourage and give space to allow team members to do their best and accomplish the work, recognising and rewarding contribution.
- Provide vision, direction, feedback and support so people can do their best work

Question 2

Name 3 leadership models

Answer 2

• Maslow’s hierarchy of needs
• Herzberg’s two factor theory
• McGregor’s theory X and theory Y

Question 3

Describe Maslow’s Hierarchy of needs

Answer 3

Leader can support team performance by identifying whihc level of need each team member is seeking to address. Once a need is satisfied, it then ceases to motivate.

Question 4

Describe Herzberg’s two factor theory

Answer 4

Leaders should address ‘hygiene factors’ for individuals first, to remove job satisfaction, then focus on ‘motivators’.

Question 5

What are Herzberg ‘hygiene factors’

Answer 5

Salary, job security, benefits, annual leave, sick page

Question 6

What are Herzberg ‘motivating factors’

Answer 6

Recognition, meaning, positive orgainsationl culture, career opporunities, flexible working

Question 7

Describe McGregor Theory X and Theory Y

Answer 7

Should adapt leadership style to the indivualds in the team. E.g. if members are Theory X (dislike work and natural unmotivated to work) or Theory Y (self motivated, creative, enjoy work and take pride in what they do)

Question 8

What are three types of leadership style?

Answer 8

• Autocratic/directive
• Participative/democratic
• Delegative

Question 9

Describe the autocratic leadership style, and when it is suitable?

Answer 9

Strong, 1D leadership style, full authority.
- Suitable when there is issue that threatens achievement of objectives, or where members lacking motivation or are new.

Question 10

Describe the particpative/democratic leadership style, and when it is suitable to use?

Answer 10

• Leader involves team members in decision making
• Suitable when time available to develop the team, when building relationships and collaboration is key.
• Some decision making passed on

Question 11

Describe the delegative leadership style, and when it is appropriate to use?

Answer 11

• Self-rule, employees empowered to make decisions
• Suitable when team is established and working well, and has required knowledge to work independently

Question 12

What 3 skill areas is Emotional Intelligence about?

Answer 12

• Behavioural
• Attitude
• Feelings

Question 13

What are 3 key steps/aspects to coaching and mentoring, and choosing which leadership style to adopt?

Answer 13

• Understanding individual strengths and weaknesses
• Understanding the situation
• Dealing with uncertainty

Question 14

Why is coaching and mentoring style of leadership important for leading team with less experienced members? Explain benefits of EQ in implementing a coaching and mentoring approach with team

Answer 14

• Skill development, facilitates grwoth, enhance capabilities and confidence
• Empowerment and ownership. Autonomy and accountability.
• Long term success - creating valuable assets. Culture of continuous learning helps retention.

EQ:
- Empathy and understanding, establish trust and rapport, supportive environment
- Adaptability and flexibility, tailor interactions to maximise effectiveness.