Leadership Princies Flashcards
Ownership
Leaders are owners
Long term thinkers
Focus on whats best for company
Never say “thats not my job”
Customer obsession
Start with customers and work backward.
Earn and keep custy trust
Know competitors but obsess over custy
Invent and simplify
Require innovation from team and find ways to simplify
Externally aware, looks for ideas everywhere
Are right, a lot
Strong biz judgment and good instincts
Hire and develop the best
Raise performance bar with every hire and promotion
Leaders develop and coach others
Insist on the highest standards
Continually raise bar driving team to high quality products, services, processes.
Fix problems when you see em, dont pass the buck
Think big
Create and communicate bold direction that inspires results
Bias for action
Speed matters
Calculated risk takers
Frugality
Dont spend $ on things custy’s dont care about
Be resourceful, self sufficient, inventive
Vocally self critical
Benchmark yourself and teams agains the best
Fess up when you fuck up
Earn trust of others
Be open minded
Genuinely listen
Examine beliefs with humility
Dive deep
Operate at all levels
Connected to details
Audit frequency
No task beneath them
Have backbone; disagree and comment
Respectfully challenge shit you dont agree with
Once decision is determined, commit wholly
Deliver results
Focus on key inputs that drive biz delivered timely w/right quality
Never settle
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