Lect 7 Flashcards
1
Q
emotional intelligence was developed by __
A
Peter Salovey and John Mayer
Later broadened to include 5 essential elements by Daniel Goleman
2
Q
emotional intelligence definition
A
ability to understand your own emotions and others emotions, then apply this understanding to life’s tasks
emotions= affective doman
thinking= cognitive doman
3
Q
what are the five competences?
A
- self awareness
- self-regulation/ management
- intrinsic motivation
- empathy/social awareness
- social skills/ relationship management
4
Q
inspirational leadership
A
guiding and motivating with a compelling vision
5
Q
influence
A
using a range of tactics for persuasion