Lecture 11 Flashcards
Sales Promotion
“A direct inducement that offers an extra value or incentive for the product to the sales force, distributors or the ultimate consumer with the primary objective of creating an immediate sale.”
Sales promotion involves some type of inducement that…
…provides an extra incentive to purchase the product or service.
Sales promotion is essentially an acceleration tool that is …
…designed to speed up the selling process and maximize sales volume.
Sales Promotion can be broken into two major categories:
Consumer-oriented sales promotion
Trade-oriented sales promotion
Consumer-oriented sales promotion
directed at the consumers who are final purchasers of goods and services.
Trade-oriented sales promotion
designed to motivate distributors and retailers to stock and promote a manufacturer’s product.
Reasons for Increase in Sales Promotion
Growing Power of Retailers Declining Brand Loyalty Increased Promotional Sensitivity Brand Proliferation Fragmentation of Consumer Markets Short-Term Focus of Marketers Increased Accountability Competition The Growth of Digital Marketing
Mkters also spend $150B/yr on trade sales promotion
Sales promotion spending grew from $56B in 1991 to projected $310B in 2021
Private label brands account for __ of CPG sales.
15-20%
Eg: Aldi, Trader Joe’s, Target, Costco, Amazon, etc.
The “Outdoor Adventure Sweepstakes” is an example of…
…a franchise-building promotion that contributes to the
image of the Avalanche as a rugged vehicle for the outdoors.
CFB Promotional Objectives
Communicate distinctive brand attributes
Develop and reinforce brand identity
Build long-term brand preference
CFB Techniques and Practices Can convert customers
to…
…loyal customers.
CFB Techniques and Practices
“Frequency” programs encourage patronage loyalty
Contests and, sweepstakes that increase involvement and help build equity
Premium offers that reinforce the brand image and help build equity
(CFB)
Consumer Franchise-Building Promotions
(non-FB)
Nonfranchise-Building Promotions
Non-FB Promotional Objectives
Accelerate the purchase decision process
Generate an immediate sales increase
Non-FB Promotions . . .
Do not identify unique brand features
Do not contribute to brand identity or image
Objectives of Consumer-Oriented Sales Promotion
To Increase Consumption of an Established Brand
To Target a Specific Segment
Enhance IMC Efforts and Build Brand Equity
To Defend (Maintain) Current Customers
To Obtain Trial and Purchase
To Target a Specific Segment
To Defend (Maintain) Current Customers ‘load customers with your product’
To Increase Consumption of an Established Brand
Consumer-Oriented Sales Promotion Vehicles
Samples Coupons Premiums Contests/sweepstakes Refunds/rebates Bonus Packs Price-off Deals Loyalty/Frequency Programs Event Marketing
Trade-Oriented Sales Promotion Vehicles
Contests, Dealer Incentives Trade Allowances Point-of-purchase Displays Training Programs Trade Shows Cooperative Advertising
Sales Promotion Vehicles
~ Sampling
Sampling Works Best When…
The products are of relatively low unit value, so samples don’t cost much
The products are divisible and can be broken into small sizes that can reflect the products features and benefits
The purchase cycle is relatively short so the consumer can purchase in a relatively short time period
Sales Promotion Vehicles
-Sampling Methods
Door-to-door Direct Mail Central Location Distribution In-store Sampling Cross-product Sampling Co-op Package Distribution With Newspaper / Magazine Event Sampling Internet Sites
Sales Promotion Vehicles
~ Coupons
The oldest and most widely used sales promotion tool
Nearly 240 Billions Distributed Each Year in the US
60 percent of consumers use coupons and 14% use them regularly
Shoppers save __ annually using coupons
$3 B