Lecture 9 Flashcards

1
Q

Relevant costs and revenues:
Not all costs and revenues are relevant
Relevant:

A

1) Relevant costs and revenues:
Expected future costs or revenues
Need to differ among alternatives

2) Opportunity costs
-Not always easily visible

3) Qualitative factors
E.g. Customer satisfaction, reputation

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2
Q

Relevant costs and revenues:
Not all costs and revenues are relevant
Irrelevant

A

1) sunk costs
Past (historical) costs often irrelevant
(e.g. investment in plants, machines): cannot be changed

Costs “sunk” in the short-run may “surface” in the long run

2) Unit costs
Problematic as they can contail fixed (sunk?) costs

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3
Q

What other factors (besides financials) should wooden memory consider

A

E.g. reputation effect for existing and future relations

Business strategy is key for evaluating the effect of these decisions

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4
Q

How would decision change if current production was already 100 000 i.e. already at (near) capacity?

A

If production capacity is extended: “fixed” costs (e.g. rent, leases) are not really fixed any more –> previously irrelevant costs become relevant

If other business is sacrificed: Compensation for lost business becomes relevant (add opportunity costs as relevant costs)

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5
Q

Outsourcing Pros:

A

Lower costs due to competitive advantage of suppliers
Location (e.g. lower wages)

Skills (more advanced technology or knowledge)

No fixed costs in own books

Leaner production

Focus on core activities and strategic strengths

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6
Q

Outsourcing cons:

A

Proprietary costs (losing business secrets)

Dependencies (e,g, loss of knowledge/experties that cannot easily be “reactivated”)

Local/ communal responsibility: can mean laying off employees

Employee identity and corporate culture

Reputation risks

Quality concerns

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7
Q

Quality: what is important

A

Quality can be a way to guarantee customer satisfaction (which increases sales)

QUality is a competitive advantage; reduces costs and increases revenue

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8
Q

Types of quality

A

Conformance quality and design quality

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9
Q

Conformance quality

A

Is the performance of a products/services according to the design & prodct specifications

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10
Q

Design quality

A

How close do characteristics of products/services match needs and wants of customers

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11
Q

How can we keep track of quality

A

Develop financial and non financial measures to monitor both types of quality

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12
Q

Costs of quality:

A

Control costs: include
Prevention costs
Appraisal costs

Failure of control costs: include
Internal failure costs
External failure costs

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13
Q

Control costs

A

Cost incurred to prevent low quality products

Prevention and appraisal costs

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14
Q

Failure of control costs

A

Costs arising as a result of low-quality products

Internal failure costs

External failure costs

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15
Q

Prevention costs

A

Eg: design engineering
Supplier evaluations
Training

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16
Q

Appraisal costs

A

Eg:
Inspection
Product testing

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17
Q

Internal failure costs

A

Eg
Rework and retests
Breakdown maintenance
Delays

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18
Q

External failure costs

A

Customer support
Liability claims
Trainsportation costs

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19
Q

opportunity costs

A

Loss of potential gain from (the best of) the other alternatives when one alternative is chosen

20
Q

Theory of constraints

A

A technique where the primary goal is to maximize throughput while simultaneously maintaining or decreasing inventory and operating costs

21
Q

Theory of contraints: cycle

A

1) identify the system constraints (is the constraint internal (e.g. in production, engineering or planning) or external (e.g. in the market)?

2) Decide how to maximize the output from the constraint

3) subordinate everything else to this decisions
(the production capacity of the bottleneck resource should determine the production schedule for the organization)

4) Eleviate the systems bottlenecks:
Take actions to increase bottleneck efficiency and capacity (e.g. training, additional machines, outsourcing) after taking into account the cost of such actions

22
Q

Throughput accounting

A

Focus on the contrained resource
The objective is to increase throughput contribution minus the incremental costs of alleviating constraint/s

Throughput contribution (=price - direct material cost)

23
Q

Role of the management accountant

A

Calculate the throughput contribution
Calculate the identify relevant and irrelevant costs
Conduct cost-benefit analyses of alternative actions to increase efficiency and capacity

24
Q

Complexities

A

More machines and products can significantly increase complexity
Different orders (of prioritizing lucrative products) possible
Analytical or simulation

25
Net present value (formula)
Cash inflows (discounted) - Cash outflows (discounted) = SUM(cash inflows/(1+r)^n)) - SUM(cash outflows/(1+r^n))
26
What is the "interest" rate (cost of capital rate) for the NPV calculation
Opportunity costs E.g. actual interest rates
27
Internal rate of return (IRR)
Rate at which NPV = 0 I.e. Solve equation for r given information on cashflows and timing 0 = SUM(cash inflows/(1+r)^n) - SUM(cash outflows/(1+r)^n) IF Cost of capital > IRR --> Project is not lucrative (because NPV will be <0) IRR > cost of capital --> Project is lucrative (because NPV will be >0)
28
Return on investment: Formula
ROI = Income/investment Income: net profit or operating profit Investment: Total assets or some specific assets Widely used measure ROI is an intuitive "accounting" rate of return (often compared with average investment return) ROI for new project <--> Average investment return (for current projects)
29
Performance measures: ROI (II) Disadvantages: Ratio (denominator or numerator) effects
Expensive investments might not be undertaken despite potentially high absolute profit Managers might decide on unwanted reductions of the asset base
30
Performance measures: ROI (II) Disadvantages: Compensation on average ROI achievement might induce gaming
Goal congruence issues: lucrative projects rejected when return is lower than the current average ROI Managers might shift costs and benefits to manipulate accounting numbers used to calculate ROI Short term focus: may lead to reduction of investments with long term benefits
31
Performance measures: ROI (II) Disadvantages: When used to compare alternative investments
Investment holding periods are ignored (no adjustments for time value of money) Riskiness of the investments are not considered
32
Residual income
Income - r*operating capital r: the cost of capital rate
33
Economic value added: (EVA)
Idea: operating profit after taxes needs to be higher than costs of debt and equity EVA = NOPAT - ((Total assets - current liabilities) * WACC) NOPAT = net operating profit after tax
34
Different metrics say different things about performance: ROI, RI, EVA
Can only be applied to investment centers Are financial measures Not forward-looking (focus on past performance) No direct link with strategy Aggregated and general
35
Different metrics may lead to different conclusions about performance Alternative/extension: non financial measures
Can be individual aligned with strategy and strategic needs Forward-looking: "Leading factor" (they (should) lead to future financial performance)
36
Balanced scorecard (BSC)
Translates strategy into a comprehensive set of performance metrics Strength in making (causal) connections between non-financial and financial measures
37
Financial KPI:
To succeed financially, how should we appear to our shareholders
38
Internal KPI
To satisfy our shareholders and customers, what business processes must we excel at?
39
Innovation and learning KPI
To achieve our vision, how will we sustain our ability to change and improve
40
Customer KPI
To achieve our vision, how should we appear to our customers
41
Besides the need to be theoretically good, performance measures need to be:
understandable Acceptable Economically feasible
42
Besides the need to be theoretically good, performance measures need to be: Understandable
Clear metrics formulated in a simple and comprehensible way Calculations that are understandable and intuitively clear for employees Clear and intuitive purpose Understandability is required for acceptance
43
Besides the need to be theoretically good, performance measures need to be: acceptable
often performance metrics are introduced when a company is restrucutred There is generally resistance towards "new" performance metrics Sometimes: theoretically superior, but rejected metrics < Theoretically inferior, but accepted metrics
44
Besides the need to be theoretically good, performance measures need to be: Economically feasible
Costs of implementation Costs of capturing performance costs of evaluation
45
what transfer price leads to the optimal coordination and aligns interests
TP = MC