Lecture week 5 Flashcards
(16 cards)
Succes factor: flexibility and creativety
- agile as a flexible approach
- original for IT development, nowadays it always involved in organizational change
- Agile stimulates creativity, productivity and rapid adaptation
- However, agile can only be used in small it system developments
Succes factor: flexibility and creativety
- agile manifesto
- individuals and interactions over processes and tools
> freedom for teams what to do, plan own work - Working software over extensive documentation
> Minimum fireball working program system: not complete, not perfect, but it works
> Do this in 2 weeks time and show the customer how it works - Customer collaboration over contract negotiation
> Simple agreements and start working in stead of minimizing risk and stuff - Responding to change over following a plan
Succes factor: flexibility and creativety
- Other agile things
- knowledge storing: by letting it flow within the teams
- Sprints: 2 weeks, update, customer feedback, 2 weeks
- “epic”user story. What does the user do and how does he experience the website during it?
- scrum: 15 minutes what did I start, what did I do, what did I complete, and with what do I need help?
- scrum master
Succes factor: flexibility and creativety
- Alternate joint focus
In discussions/meetings
- Diverge > narrow down > diverge
- Take different viewpoints (e.g. De Bono’s hats)
Succes factor: flexibility and creativety
- De Bono’s hats
Six thinking hats
- Blue hat: only speak in terms of process
- White hat: only speak in terms of facts
- Red hat: only speak in terms of feelings – it makes me happy/sad/etc,
- Green hat: only speak in terms of creativity – non stop new ideas
- Yellow hat: only speak in terms of benefits – advantages & how to sell it
- Black hat: only speak in terms of cautions – devils advocates
Succes factor: flexibility and creativety
- Different co-ordination channels
- Train a team to solve problems and get results in different coordinations
- All report to me, coordinate in pairs, coordinate without me, coordinate together, etc.
- Companies want you to coordinate it at least in the beginning, does not always work
Succes factor: Close-knit team
- Agile team
Shares leadership
- Works toward visible results in short sprints
- Checks progress everyday
- Members ask for & give feedback
- Adapts to change rapidly
Succes factor: Close-knit team
- How to create a good team
- Leave team to itself, it will develop over time
- Leading by example, done in ambitious global companies: create leaders, they will
create teams. Research: doesn’t lead to strong teams - Challenge & support
- Training & drilling
- Creating a team based organization
Succes factor: Close-knit team
- Building close-knit teams
- step 1
Step 1: find connections between personalities of team members:
Innovater vs controler
Binder vs organizer
Thinker vs Do’er
Teamup opposites
Succes factor: Close-knit team
- Building close-knit teams
- step 2
step 2: Establish shared values
- Green: inclusion / appreciation
- Yellow: organizing, no body ever shuts up
- Blue: ambitious
- Orange: in control
Strong team = all 4 colors
Succes factor: Close-knit team
- Building close-knit teams
- step 3
step 3: promote team learning
team learning is more effective than individual learning
Ever present change obstacles
Hard:
- Organizational structure
- Reward & control systems
- Routines & procedures
Soft:
- Heroes & Myths
- Symbols & unwritten rules
- Informal networks
Project startup
Aimed at creating commitment to
- the team
- the project
- the owner
- the user
Project manager as change manager
Essential competences - Connecting with the person - creating psychological safety > by intervision, gaming & simulation, coaching - expressing and sharing all 8 emotions
Project manager as change manager
Essential skills
- observing interaction patterns
- dance through Leary’s rose: Lead vs follow, agree vs oppose
- switch between influence styles
Influence styles
Argue - propose - listen & find commonalities - argue your point, emphasize agreement Demand -state your norm - describe and check what really happens - propose improvement and reward Bridge - involve - listen - reveal Inspire - unite - share vision - invite to join Evade - ask for time out - suggest when and how to proceed
