Lesson 3: RSP

Question 1

3 sequential HR functions involved in the hiring process.

Answer 1

Recruitment, Selection, Placement

Question 2

Process of searching for and securing applicants for the various job positions so that the right people in the right number can be selected to fill the job positions which arise from the time to time in organizaton.

Answer 2

Recruitment

Question 3

Reference for the qualification requirements.

Answer 3

Job description

Question 4

Type of recruitment which is a process of attracting job applicants from those currently working for the firm; qualified candidates from the company within the ranks of its present employees get transferred/promoted; promote/transfer someone from the organization.

Answer 4

Internal recruitment

Question 5

2 types of internal recruitment.

Answer 5

Competitive
Noncompetitive

Question 6

Type of internal recruitment where the position is applicable/open for everyone.

Answer 6

Competitive

Question 7

Type of internal recruitment which could be a ladder for promotion; needs specific competencies; and limited to those in the position.

Answer 7

Noncompetitive

Question 8

Type of recruitment which is a process of attracting job applicants from outside the organization; hiring from the outside source.

Answer 8

External recruitment

Question 9

You adjust if you’re new in the department.

Answer 9

Culture fit

Question 10

You add your culture to make the department more diverse.

Answer 10

Culture add

Question 11

9 Methods of recruitment

Answer 11

Job post
Media advertisement
Recruiters/Headhunters
Point-of-purchase (pop)
Employee referral/The word-of-mouth system
Direct mail
Internet
Job fairs
Walk-ins and unsolicited applicants

Question 12

A method of recruitment where every time a position becomes available, it is posted in the company bulletin board for the information of all interested parties; job vacancy notice is posted and all qualified employees may bid.

Answer 12

Job post

Question 13

A method of recruitment where as soon as people learn that there’s a job opening, the words spreads around.

Answer 13

Word-of-Mouth system

Question 14

A method of recruitment where they solicit applicants by advertising through media, newspapers, magazines, radio, or television.

Answer 14

Media advertisement

Question 15

2 types of media advertisement.

Answer 15

Newspaper ads
Electronic media

Question 16

4 ways to respond to ads.

Answer 16

Respond by calling
Apply-in-person ads
Send-resume ads
Blind box

Question 17

A term used by marketers and retailers when planning the placement of consumer products, such as product displays strategically placed in a grocery store aisle.

Answer 17

Point-of-purchase

Question 18

A recruitment method where the organizational representatives of the company gather and interview several applicants over a period of one or two days in some specific fields.

Answer 18

Job fair

Question 19

Process of determining from among the applicants who can meet the job requirements & can be offered the vacant position in the organizaiton.

Answer 19

Selection

Question 20

Determines the selection procedure/process on how to get the most qualified applicants.

Answer 20

Human Resource Management Office/ Human Resource Development Office

Question 21

Who approves the standard operating procedures?

Answer 21

Managers and top executives

Question 22

What is used as a basis when looking for people?

Answer 22

Manpower Requisiton Form

Question 23

Recruitment slot for a possibility of being regular.

Answer 23

Probation

Question 24

Contract ends once the project ends.

Answer 24

Coterminous

Question 25

Has a functional authority to assist higher-ups in all related personnel functions; screen and refer.

Answer 25

HRD

Question 26

Who has the final decision for selection?

Answer 26

Requisitioning department head

Question 27

Selection process/method (7).

Answer 27

Preliminary/Initial screening Application form Testing & Evaluation In-depth interview/Final interview Evaluating references/ Reference check Medical requirements Placement

Question 28

3 characteristics of effective employee selection techniques.

Answer 28

Valid Reduce the chance of legal challenge Cost-effective

Question 29

A characteristic which measures what it's supposed to measure.

Answer 29

Valid

Question 30

3 types of validity.

Answer 30

Content validity Criterion validity Construct validity

Question 31

Type of validity that is based on JA.

Answer 31

Content validity

Question 32

The type of validity that predicts work-related behavior.

Answer 32

Criterion validity

Question 33

Type of validity which measures the construct it purports to measure.

Answer 33

Construct validity

Question 34

Universal selection tool to evaluate a candidate's suitability for employment or assess the competencies of an applicant in relation to the job organizational requirements.

Answer 34

Employment interviews

Question 35

3 strategies in doing interviews.

Answer 35

Structure Style Medium

Question 36

Types of structures in interviews.

Answer 36

Structured Unstructured

Question 37

5 Types of styles in interviews.

Answer 37

One-on-one Serial Return Panel Group

Question 38

4 Types of mediums in interviews.

Answer 38

Face-to-face Telephone Video (conference) Written

Question 39

2 types of interview.

Answer 39

Structured Unstructured

Question 40

Type of interview which follows a set of procedures & the interviewer sets the lead; there's a standardized scoring key to evaluate each answer; more on job relatedness; JA based questioning.

Answer 40

Structured interview

Question 41

2 types of structured interview.

Answer 41

Past-focused (Behavioral/Competency based) Future-focused (Situational)

Question 42

Type of interview which provides no specific reference.

Answer 42

Unstructured interview

Question 43

4 Disadvantages of unstructured interview

Answer 43

Poor intuitive ability Lack of job relatedness Creates primacy & contrast effect Interviewer-applicant similarities

Question 44

Giving the applicant an honest assessment of the job; includes both good and bad aspects of the job.

Answer 44

Realistic Job Previews

Question 45

Commonly used instrument to determine qualifications & subsequent performance of the applicant; frequently used test include cognitive ability tests, personality tests, job performance/skill.

Answer 45

Employee testing

Question 46

Measuring device applied in consistent & systematic function to measure a sample of behavior.

Answer 46

Psychological test

Question 47

Process of finding the right job for a particular person.

Answer 47

Placement

Question 48

Psychological test has to have (5):

Answer 48

Standardization Objectivity Norms Reliability Validity

Question 49

Uniformity of conditions & procedures.

Answer 49

Standardization

Question 50

Scoring of test results (right or wrong).

Answer 50

Objectivity

Question 51

Frame of reference.

Answer 51

Norms

Question 52

Consistency of response on a test.

Answer 52

Reliability

Question 53

Measures what it purports to measure.

Answer 53

Validity

Question 54

3 types of Psychological test.

Answer 54

Cognitive ability tests Personality test Emotional intelligence tests

Question 55

2 types of cognitive ability test.

Answer 55

Intelligence test Aptitude test

Question 56

Type of cognitive ability test which measures the general ability of a person to think, analyze, reason, plan, & solve problems.

Answer 56

Intelligence test

Question 57

Examples of Intelligence Test.

Answer 57

Culture Fair Intelligence Test (CFIT) Raven's Progressive Matrices (RPM)

Question 58

Type of cognitive ability test which measures the ability to learn or the potential to develop proficiency in a specialized field or area.

Answer 58

Aptitude test

Question 59

Type of psych test which measures a variety of psychological traits.

Answer 59

Personality test

Question 60

2 categories of personality test.

Answer 60

Measurement of types of normal personality Measurement of psychopathology

Question 61

Type of personality test which measures traits such as OCEAN.

Answer 61

Measurement of types of normal personality

Question 62

Examples of measurement of types of normal personality.

Answer 62

Minnesota Multiphasic Personality Inventory (MMPI) 16PF/16PFi

Question 63

Type of personality test which measures problems such as depression, bipolar disorder etc.

Answer 63

Measurement of psychopathology

Question 64

Example of measurements of psychopathology.

Answer 64

Projective test

Question 65

Used to reveal conscious and unconscious attitudes & motivation of a person.

Answer 65

Projective test

Question 66

Examples of projective test.

Answer 66

Rorschach inkblot test Thematic apperception test Sentence completion test

Question 67

Type of psych test which measures the main constructs of EQ/IQ .

Answer 67

Emotional Intelligence test

Question 68

5 main constructs of EQ/IQ.

Answer 68

Self-awareness Self-regulation Social skills Empathy Motivation

Question 69

Father of EQ.

Answer 69

Daniel Goleman

Question 70

5 issues in Employment Testing.

Answer 70

Test validity Over-acceptance of the test Test familiarity Faking test response Lack of knowledge about test usage & interpretation

Question 71

Summary of applicant's professional & educational background.

Answer 71

Resumé

Question 72

3 characteristics of effective resume.

Answer 72

Must be attractive & easy to read Cannot contain typing, spelling, grammatical or factual mistakes Makes the applicant look as qualified as possible (without lying)

Question 73

3 types of resumé.

Answer 73

Chronological Functional Psychological

Question 74

Process of confirming the accuracy of information provided by an applicant.

Answer 74

Reference check

Question 75

Expression of an opinion regarding an applicant's ability, previous performance, work habits, character or potential.

Answer 75

Reference

Question 75

4 reasons for using references & recommendations.

Answer 75

Confirming details on resumé Checking for discipline problems Discovering new information about the applicant Predicting future performance

Question 76

Process concerned with matching individual skills, knowledge abilities, preferences & personality to a job; a person is assessed for their skills, qualities, & personality and supported to find a place in an organization they will be happy with.

Answer 76

Placement

Question 77

Benefits of placement.

Answer 77

Increased retention Decreased absence Increases productivity Increases loyalty

Question 78

Need for T&D

Answer 78

Change Holistic development of self

Question 79

Benefits of T&D

Answer 79

- Higher employee engagement and productivity -Better conformance to performance and quality standards - Greater Customer satisfaction - Increase sales and profits - Enhancement of corporate image