Lesson 1 Flashcards

(30 cards)

1
Q

A branch of psychology that applies the principles of psychology to the
workplace.

A

Industrial Organizational Psychology

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2
Q

2 areas of I/O Psychology.

A

Industrial approach
Organizational approach

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3
Q

Area of IO about determining competencies; concerned with organizational efficiency.

A

Industrial approach

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4
Q

Area IO about creating structure and culture that will provide positive and safe working conditions.

A

Organizational approach

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5
Q

Main goal of I/O Psychology.

A

To have a happy and productive workforce

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6
Q

3 applications of I/O Psychology.

A

Principles of Learning
Social Psychology
Motivation and Emotion

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7
Q

Training modules and incentive plans.

A

Principles of learning

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8
Q

Understanding and dealing with employee conflict; forming work groups.

A

Social Psychology

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9
Q

Enhance employee motivation and satisfaction.

A

Motivation and Emotion

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10
Q

3 differences Between I/O Psychology and Business Programs.

A

Examines factors that affect the people in the organization
Uses research and testing techniques
Relies on the scientist-practitioner model

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11
Q

Minimum requirement to be an I-O Psychologist.

A

Master’s Degree

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12
Q

First to apply the concept of psychology to advertising; Wrote “The Theory of Advertising”

A

Walter Dill Scott (1903)

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13
Q

Pioneer of the use of psychological tests to measure applicants’ skills; Wrote “Psychology and Industrial Efficiency”.

A

Hugo Munsterberg (1910)

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14
Q

Psychology in WW1.

A

Assessment of army recruits for military service
Tests: Army Alpha | Army Beta | Personal Data Sheet

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15
Q

An intelligence test developed during World War I and used by the army for soldiers who can read.

A

Army Alpha

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16
Q

An intelligence test developed during World War I and used by the army for soldiers who cannot read.

17
Q

Psychology in WW2.

A

Engineering Psychology
Psychologists provided information about human abilities and limitations for operating
weapons

18
Q

When employees change their behavior due solely to the fact that they are
receiving attention or are being observed.

A

Hawthorne effect

19
Q

A series of studies, conducted at the Western Electric plant in Hawthorne,
Illinois, that have come to represent any change in behavior when people
react to a change in the environment.

A

Hawthorne studies

20
Q

Bigger picture of the whole human resource.

21
Q

One of the units of HRM.

22
Q

Identifies the problem.

23
Q

7 Organizational activities of HRM.

A

Interview
Payroll
Process of employing
People training
Compensating
Developing policies & relating to them
Developing strategies

24
Q

Implement solution; plan and facilitate change; analyze the structure of an org.

A

Organization Development

25
Develop measures of performance; reduce harmful measures of performance;vmeasures utility.
Performance measurement
26
Stress reduction; increase job satisfaction; changing characteristic of work to increase meaning.
Quality of work life
27
Was somehow able to adjust to the environment they're in.
Mainstream/Mainstreaming
28
4 HRM Office facets (government setting)
Recruitment, selection, and placement Performance Management Learning and development Rewards and recognition
29
HRD Office facets (private setting)
Talent acquisition and retention development Compensation and benefits Associate affairs development HR information system department Payroll
30