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Lesson 8 Flashcards

1
Q

Issue-

A

• a condition or situation that may have an impact on the project objectives
~ Predictive teams use the term issue log

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2
Q

Impediment

A

• an obstacle that prevents the team from achieving its objectives- Also known as a blocker
~ Adaptive teams tend to use an impediment log

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3
Q

Risks- Predictive

A

• focused on the future
• can be positive or negative
• are documented in the risk register
• response is called a “risk response”

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4
Q

Issues- Predictive

A

• focused on the present
• will always be negative
• are documented in the issue log
• response is called a “workaround”

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5
Q

Issue Log- Predictive

A

• track problems, inconsistencies or conflicts and conduct investigation towards resolution

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6
Q

Steps to Discover & Solve Impediments Using Scrum- Adaptive

A

• discover the problem/ cause
• solve it. The scrum master is responsible for finding a resolution with concerned parties
~ often involves dealing with conflict somewhere in the organization
~ resolution can help the organization grow in agility

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7
Q

Removing Impediments- Adaptive

A

• track impediments
• reprioritize product backlog
• use daily standup meetings
• be a servant leader

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8
Q

Causes of Project Changes- Predictive

A

• inaccurate initial estimates
• new regulations
• missed requirements
• specification changes

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9
Q

Causes of Project Changes- Adaptive

A

• product backlog
• sprints

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10
Q

Product backlog

A

• Running To Do List

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11
Q

Monitor the External Business Environment

A

• change can bring negatives as well as positives, such as opportunities to add or extend value
~ monitor the external environment
~ remain vigilant for threats
~ constantly update the risk register and thresholds
~ use tools
~~ PESTLE (Political, Economic, Sociological, Technological, Legal Environmental)
~~ TECOP (Technical, Environmental, Commercial, Operational, Political)
~~ VUCA ( Volatility, Uncertainty, Complexity, Ambiguity)

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12
Q

Manage Change Overview and Controls- Predictive

A

Overview
• perform Integrared Change Control linear process

Control
• perform Integrated Change Control process
• change request process
• change control board (CCB)
• artifact management (updates)

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13
Q

Manage Change Overview and Controls- Adaptive

A

Overview
• feedback and development cycle

Controls
• product owner role- key decision maker and runs backlog
• everyone participates in backlog refinement
• use demos to understand requirements
• No changes allowed during a sprint

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14
Q

Manage Change Overview and Controls- Hybrid

A

Control and Overview
• use predictive or adaptive

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15
Q

Which Approach will utilize the Change Management Process Flowchart? Adaptive, Predictive or Hybrid

A

• Predictive

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16
Q

What are the 4 types of Change Request

A

• Corrective Action
• Preventive Action
• Defect Repair
• A Change

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17
Q

Correction Action- Change Request

A

• adjusts the performance of the project work with the project management plan

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18
Q

Prevention Action- Change Request

A

• ensures future performance of the project work with the project management plan

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19
Q

Defect Repair - Change Request

A

• modifies a nonconformance without the project

20
Q

A Change - Change Request

A

• modifies a project baseline

21
Q

Predictive Change Control Systems
Change Control Board

A

• forms tracking methods, processes and approval levels required for authorizing or rejecting requested change

22
Q

Contract Change Control System- Predictive

A

• the system used to collect, track, adjudicate and communicate changes to a contract

23
Q

What are the types of contract and changes

A

• administrative changes
• contract modifications
• supplemental agreement
• constructive changes
• termination of contract

24
Q

Types of contract and changes - Administrative Changes

A

• non substantive changes, usually about contract administration method

25
Types of contract and changes - Contract Modifications
• substantive change to contract requirements or product requirements
26
Types of contract and changes - Supplemental Agreement
• an additional agreement related to the contract but negotiated separately
27
Types of contract and changes - Corrective Changes
• changes made by buyer through action or inaction
28
Types of contract and changes - Termination of Contract
• vendor defaults or buyers need changes
29
What are the legal concepts when managing disputes
• warranty • waiver • breach of contract • cease and desist letter
30
Does Procurements need to be closed to close a Project? T or F
• True
31
Warranty- Legal Concept
• a promise, explicit or implied, that goods or services will meet a pre- determined standard. The standard may cover reliability, fitness for use, and safety
32
Waiver- Legal Concept
• a legally binding provision in which one party in a contract agrees to forfeit a claim without the other party becoming liable, even inadvertently
33
Breach Of Contract- Legal Concept
• failure to meet some or all the obligations of a contract. It may result in damages paid to the injured party, litigation or other ramifications
34
Cease & Desist ( C& D) letter- Legal Concept
• a letter sent to an individual or a business to stop (cease) allegedly illegal activities and to not undertake them again (desist) . Often uses as a warning of impending legal action if it is ignored
35
Process, Asjudicate and Communicate Claims
• contested changes and potential constructive changes including ~ lack of agreement on compensation for change ~ lack of agreement that change occured • if not resolved, handle through alternative dispute resolution (ADR) established in contract • settlement through negotiation is preferred • the “last resort” is litigation
36
Adaptive-Upfate Project Management Plan based on:
• the scope of changes, you may need to update ~ scope ~ time lines ~ work packages ~ team member assignments
37
Would an agile (adaptive) team might remove lower- value deliverables from the scope to make room for the change? T or F
• True
38
Predictive- Projects or Phase Close Fulfillment
• stakeholders accept deliverables based on acceptance criteria established at the beginning of the project management plan • acceptance criteria may be modified during a project life cycle • use the requirements traceability matrix to ensure completion and approval of all requirements
39
Adaptive- Projects or Phase Close Fulfillment
• at the end of an iteration, the tram and stakeholders assess the product/ service against their mutually agreed definition of done (DoD) • final acceptance occurs prior to product release
40
Why Projects or Phases Close- Premature or Forced Closure
• requirements/needs change • project/ deliverables is no longer feasible ~ internal- organization makes change to the business case ~ external- a legal or regulatory change prohibits progress • project/ deliverables is no longer desirable • impediment encountered ~ financial support is not available to complete the requirements ~ risks with significant consequences make successful completion impossible
41
Close Project or Phase Activities - Predictive
• acceptance of deliverables or product by customers • transition of deliverables or product to customer • notify enterprise and organizational functions; update and OPAs • prepare final report • conclude external obligations, including legal, regulatory, contractual— e.g. transfer of liability, closure of all accounts in financial system • archive project information • release resource la ( human, financial and physical assets)
42
Predictive- Transitions ( Handovers)
• deliverables are handed to the customer or owner. Transition/ handovers specifications for deliverables are in the project management plan
43
Hybrid- Transitions ( Handovers)
• a tailored solution that delivers value— most likely in an incremental way— to the organization
44
Adaptive- Transitions ( Handovers)
• every iteration output is handed to the product owner
45
Transition Readiness
•’readiness may require additional change management activities to ensure adoption and overcome resistance. Assess the readiness of all parties • end users • the business • project team • support staff

PMP (11 decks)

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