Line G Flashcards
(146 cards)
1
Q
Complaints against an employer for unpaid wages must be made in writing to
1) the union
2) the federal government
3) the Employment Standards Branch
4) an MLA
A
the Employment Standards Branch
2
Q
Which of the following statements is true?
1) Employers must supply, clean and maintain special apparel at no charge if they require employees to wear it on the job.
2) Employees must supply their own special apparel if it is required on the job.
3) Employees are required to maintain and clean their own special apparel, provided it are supplied free of charge by the employer.
4) Uniforms are required by all employers
A
Employers must supply, clean and maintain special apparel at no charge if they require employees to wear it on the job.
3
Q
Which law sets out the minimum wages and conditions of employment for non-unionized workers in most British Columbia businesses?
1) Canada Labour Code
2) BC Labour Relations Code
3) BC Employment Standards Act
4) BC Human Rights Act
A
BC Employment Standards Act
4
Q
John works shifts in a repair shop. He makes $15.84 an hour. What wage plan is he on?
1) piece rate plan
2) hourly rate plan
3) salary plan
4) commission plan
A
hourly rate plan
5
Q
Pay compensation or advance notice of termination is not required if the employee
1) was temporarily laid off first
2) has been offered reasonable alternate employment and refused it
3) has worked for only six months
4) if the company goes into receivership
A
has been offered reasonable alternate employment and refused it
6
Q
Which of the following may only be deducted from an employee’s wages with the employee’s written consent?
1) Employment Insurance premiums
2) income tax
3) Canada Pension Plan contributions
4) payments to meet a credit obligation
A
payments to meet a credit obligation
7
Q
If you quit your job, how long after you quit does your employer have to pay outstanding wages?
1) immediately
2) within 48 hours
3) within 6 days
4) within 8 days
A
within 6 days
8
Q
An employee who feels she was unfairly terminated must file a complaint
1) within 48 hours of the termination
2) in writing, within 6 months of termination
3) verbally, within 6 months of termination
4) within 12 months of the alleged violation of the Act
A
In writing, within 6 months of termination
9
Q
If a worker breaks a tool on the job, the employer can deduct wages to pay for the replacement.
A
False
10
Q
Non-unionized workers are protected mainly by
1) the B.C. Labour Code
2) the Employment Standards Act
3) the Municipal Act
4) B.C. Federation of Labour
A
the Employment Standards Act
11
Q
Susan is the service manager in an equipment dealership and is paid $32,000 per year. What wage plan is she on?
1) piece rate plan
2) hourly rate plan
3) salary plan
4) commission plan
A
salary plan
12
Q
Minimum wage is defined by
1) legislation
2) the employer
3) the employee
4) the payroll department
A
legislation
13
Q
Overtime pay at time and one-half the regular pay is required by the Employment Standards Act when an employee works
1) over 11 hours in one working day
2) over 40 but not more than 48 hours in one working week
3) over 48 hours in one working week
4) on the weekend
A
over 40 but not more than 48 hours in one working week
14
Q
If a pay period is from March 18 to March 31, by what date must wages be paid?
1) March 18
2) March 31
3) April 6
4) April 8
A
April 8
15
Q
If an employee is fired, when must all wages and vacation pay be paid?
1) immediately
2) within 48 hours
3) within 6 days
4) within 8 days
A
immediately
16
Q
The Canada Labour Code protects employees who work for
1) a local construction company
2) an interprovincial trucking firm
3) a mining company located solely within British Columbia
4) BC Ferries
A
an interprovincial trucking firm
17
Q
An employee’s earnings before payroll deductions are called
1) wages
2) net earnings
3) salaries
4) gross earnings
A
gross earnings
18
Q
If you are paid by a commission plan then
1) you are paid by the hour
2) you receive a monthly salary
3) you are paid bi-monthly
4) your earnings are based on a stated percentage of your sales or the services that you have completed
A
your earnings are based on a stated percentage of your sales or the services that you have completed
19
Q
If a pay period is from June 30 to July 13, by what date does the Employment Standards Act require that wages be paid?
1) July 13
2) July 15
3) July 21
4) July 31
A
July 21
20
Q
An employee who has worked for an employer for six years is fired because of theft of company equipment. What compensation is required under the Employment Standards Act?
1) none
2) 1 weeks pay
3) 2 weeks pay
4) 6 weeks pay
A
none
21
Q
Which of the following is permitted while a collective agreement is in place?
1) lockouts
2) strikes
3) individual deals between employers and employees in the bargaining unit
4) grievance
A
grievance
22
Q
Collective bargaining is
1) a method of reaching agreement on terms of employment by direct negotiation
between employer and union
2) a method of settling a labour management dispute by having a third party make a
decision
3) binding on both parties
4) a disagreement over the interpretation of a provision in a collective agreement
A
a method of reaching agreement on terms of employment by direct negotiation
between employer and union
23
Q
The term of a collective agreement, by law, must be at least
1) six months
2) three years
3) one year
4) two years
A
one year
24
Q
A strike vote must be
1) held in the union hall
2) government supervised
3) held within seventy-two hours of a dispute
4) conducted by mail
A
government supervised
25
How much notice must be given by the union to the employer before engaging in a strike?
1) 24 hours
2) 36 hours
3) 48 hours
4) 72 hours
72 hours
26
After a favourable vote, a strike or lockout can be called at any time ____________ following the vote
1) after seventy-two hours
2) after one week
3) during the month
4) during the three months
during the three months
27
The restriction by an employer of work that would normally be available for employees is called a
1) grievance
2) lockout
3) strike
4) contract
lockout
28
An agreement between a union and an employer that sets out, in writing, the terms and conditions of employment is
1) a collective agreement
2) an individual employment contract
3) the result of compulsory arbitration
4) essential in all firms regardless of their nature
a collective agreement
29
Ratifying an agreement is
1) getting approval from union headquarters for the terms of the agreement
2) getting approval from top management for the terms
3) getting agreement from the union membership for the terms
4) both a. and c.
5) both b. and c.
both b. and c.
30
The Labour Relations Board is set up to
1) administer the regulations of the Labour Code
2) guard against the certification of unions that do not represent the workers
3) make certain employer's rights are upheld
4) encourage workers to join unions
administer the regulations of the Labour Code
31
"Bargaining in good faith" means
1) the union threatens strike action
2) the company threatens a lockout
3) union members vote for a strike
4) both sides make reasonable effort and are prepared to compromise in order to reach an agreement
both sides make reasonable effort and are prepared to compromise in order to reach an agreement
32
Which of the following is permitted while a collective agreement is in place?
1) grievance
2) lockouts
3) strikes
4) individual deals between employers and employees in the bargaining unit
grievance
33
Those who are unable to work because of illness, injury or quarantine, are eligible for sickness benefits
1) if they have worked at least 910 hours during the last 52 weeks
2) for the duration of the illness up to a maximum of 15 weeks
3) only if they have not claimed maternity or parental benefits
4) without a medical doctor’s certificate
for the duration of the illness up to a maximum of 15 weeks
34
To qualify for regular Employment benefits you must have
1) worked at least the minimum hours required in your region during the last 52 weeks
2) worked full-time for at least 26 weeks
3) earned under $39,000 in the year
4) been fired from your last position
worked at least the minimum hours required in your region during the last 52 weeks
35
If you have entered the work force for the first time or re-entered after an absence of two years, what is the minimum number of hours you must have worked in order to be eligible to receive Employment Insurance benefits?
1) 420 hours
2) 630 hours
3) 700 hours
4) 910 hours
910 hours
36
How many weeks of sickness benefits may you receive?
1) 10 weeks
2) 15 weeks
3) 30 weeks
4) Up to 45 weeks
15 weeks
37
Who is eligible for maternity benefits?
1) the natural mother
2) either the mother or father
3) both the mother and father
4) adoptive parents
the natural mother
38
How long may you receive benefits?
1) for as many hours as you have worked
2) up to 52 weeks
3) between 14 and 45 weeks
4) no more than 12 weeks
between 14 and 45 weeks
39
The maximum amount of time you can collect benefits is
1) two years
2) one year
3) fifty weeks
4) six months
fifty weeks
40
What is the maximum number of weeks of benefits you may receive if sickness, parental and maternity benefits are combined?
1) 10 weeks
2) 15 weeks
3) 30 weeks
4) 40 weeks
30 weeks
41
If you worked 40 hours in one week and 60 hours in the next week, how many of these hours would be credited to the Employment Insurance System?
1) 40 hours
2) 80 hours
3) 100 hours
4) 114.5 hours
100 hours
42
The document that tells the Employment Insurance Commission how long an employee has worked for one employer and how much was earned at the time the employee was terminated is called
1) job search record
2) notice of disentitlement
3) record of employment
4) report card
record of employment
43
Those entering the workforce for the first time or re-entrants require at least ____ hours of employment during the last 52 weeks
1) 420
2) 600
3) 700
4) 910
910
44
Which of the following statements is true?
1) A natural mother may claim both maternity and parental benefits, but must serve a waiting period of two weeks for each type of leave.
2) If parents decide to split parental leave, each must serve a waiting period.
3) There is no waiting period required for maternity or parental benefits.
4) Maternity leave may only be collected within 17 weeks of the actual week of confinement.
If parents decide to split parental leave, each must serve a waiting period.
45
If you are laid off, the waiting period for Employment Insurance is
1) 3 days
2) 1 week
3) 2 weeks
4) 3 weeks
2 weeks
46
If you have lost your job and have not been able to find work, what are the two main requirements to qualify for Employment Insurance benefits?
1) you have contributed to the EI plan; you have dependents
2) you have earned at least a certain minimum amount; you have worked for at least 52 weeks
3) you have contributed to the EI plan; you worked at least the minimum hours of work required in your region
4) you have no previous claims; you how a low income
you have contributed to the EI plan; you worked at least the minimum hours of work required in your region
47
If a supervisor has heard rumours that an employee is being harassed
1) action is not needed until the employee complains
2) action is not needed if the harasser is a customer
3) the problem should be investigated as soon as possible
4) the supervisor should confront the suspected harasser
the problem should be investigated as soon as possible
48
Which of the following questions could appropriately be asked in an interview for tradesperson?
1) How old are you?
2) Do you have a First Aid Certificate?
3) Are you planning to have more children?
4) Where were you born?
Do you have a First Aid Certificate?
49
Is the following question permitted to be asked in a job interview:
Are you planning to have more children?
1) permitted
2) not permitted
not permitted
50
Employees
1) should expect to be the butt of practical jokes and teasing when they first start a job
2) are expected to figure out the standards required for each job
3) should have a sense of humour and tolerate racist and sexist jokes
4) are entitled to work in an environment free from discrimination and harassment
are entitled to work in an environment free from discrimination and harassment
51
Employers have the right to
1) select the best qualified person for the job
2) give preference to people from the same ethnic group as they belong to
3) fire a person who does not have the "right look" for their restaurant
4) pay different wage scales to men and women performing the same job
select the best qualified person for the job
52
Is the following question permitted to be asked in a job interview:
When did your family come to Canada?
1) permitted
2) not permitted
not permitted
53
Employers are responsible for any harassment by
1) supervisors and managers in the company during opening hours
2) their employees outside of regular working hours
3) supervisors, coworkers or customers that occurs in the workplace
4) their staff once they have received a complaint
supervisors, coworkers or customers that occurs in the workplace
54
Is the following question permitted to be asked in a job interview:
Are you willing to work rotating shifts?
1) permitted
2) not permitted
permitted
55
Although there are a few exceptions, a complaint must be filed with the Human Rights Council
1) within six months of the discrimination
2) no longer than 3 months after the harassment began
3) while you are still employed in the same company
4) within 12 months of the discrimination
within six months of the discrimination
56
The Human Rights Act protects workers in ____________________ from discrimination in employment.
Question 2 options:
1) federally regulated businesses
2) federal government positions
3) Canadian military bases
4) most British Columbia businesses
most British Columbia businesses
57
Which of the following persons is not legally entitled to work in Canada?
1) a Canadian citizen
2) a landed immigrant
3) a refugee holding a valid work permit
4) a foreign student studying at a Canadian college
a foreign student studying at a Canadian college
58
Is the following question permitted to be asked in a job interview:
What experience do you have in working on logging equipment?
1) permitted
2) not permitted
permitted
59
A qualified female applicant for a job at a construction site for a provincial government building was told by the contractor that she would not be hired because she was a woman. To whom would she complain about this discrimination?
1) The Labour Relations Board
2) The Canadian Human Rights Commission
3) The B.C. Council of Human Rights
4) The Employment Standards Branch
The B.C. Council of Human Rights
60
If a co-worker says he or she has been sexually harassed, you should
1) advise the person to ignore it
2) dismiss it as friendliness and flirtation
3) be supportive and advise contacting the union or Human Rights
4) walk away since you might become too involved in the situation
be supportive and advise contacting the union or Human Rights
61
Is the following question permitted to be asked in a job interview:
Have you completed Entry Level Training in Heavy Duty Mechanics?
1) permitted
2) not permitted
permitted
62
A business enterprise that is owned and operated by two or more people who are personally liable for its debts is a
1) cooperative
2) partnership
3) sole proprietorship
4) corporation
partnership
63
If the primary means of earning a profit is by selling the skills of the members of the firm, that business is
1) service oriented
2) product oriented
3) a wholesaler
4) a retailer
service oriented
64
A business firm that allows each member only one vote at members meetings regardless of that member’s investment is a
1) cooperative
2) crown corporation
3) partnership
4) monopoly
cooperative
65
A disadvantage of a sole proprietorship is
1) profits must be shared by others
2) possible double taxation
3) more expensive to organize
4) personally liable for business debts
personally liable for business debts
66
One decided advantage of the corporate form of a business enterprise is
1) no need to share profits
2) m of a company can buy goods and services more cheaply
3) has a limited liability – creditors cannot take personal assets to satisfy claims
4) is inexpensive to set up as a business
has a limited liability – creditors cannot take personal assets to satisfy claims
67
A business enterprise that is owned and operated by two or more people who are personally liable for its debts is a
1) cooperative
2) partnership
3) sole proprietorship
4) corporation
partnership
68
A business which depends on selling goods for its existence is referred to as
1) service oriented
2) a professional association
3) product oriented
4) a research firm
product oriented
69
A limited partner
1) cannot take part in the management of the business
2) is not liable for business debts
3) takes part in the management of the company
4) has unlimited personal liability for business debt
cannot take part in the management of the business
70
A business enterprise whose name does not include words like “limited”, “Ltd.”, and “Inc.”, which is owned and operated by two or more people is a
1) cooperative
2) partnership
3) sole proprietorship
4) non-profit organization
partnership
71
The local drug store would be a business that is
1) service oriented
2) product oriented
3) a producer
4) a non-profit organization
product oriented
72
A private corporation
1) is allowed to sell it share to the general public
2) has its shares traded on the stock exchange
3) is owned by one or more shareholders
4) is required to make their annual report public
is owned by one or more shareholders
73
Automotive shops are usually
1) non‑profit businesses
2) both service and product oriented
3) manufacturers
4) service oriented only
both service and product oriented
74
A neighbourhood electrical repair shop would be
1) service-oriented
2) a wholesale concern
3) a non-profit organization
4) a manufacturing concern
service-oriented
75
A business that buys from one firm and sells to another is a
1) retailer
2) service organization
3) manufacturer
4) wholesaler
wholesaler
76
Telus is an example of
1) private corporation
2) non-profit
3) monopoly
4) a product-oriented business
monopoly
77
Cooperatives are a type of business that
1) is financed by the government
2) is controlled by the provincial government
3) generally provide goods or services to their membership at a lower price than is normally charged
4) are Canadian owned
generally provide goods or services to their membership at a lower price than is normally charged
78
Craft union represent workers
1) who work for a single employer on one site
2) from many different lines of work in a single industry
3) in a specific geographical area
4) from a specific trade or line of work
from a specific trade or line of work
79
In B.C., union concerns are represented before the provincial legislature by the
1) Canadian Labour Congress
2) B.C. Federation of Labour
3) labour council
4) union local
B.C. Federation of Labour
80
The member of the local union who is elected by the membership to handle grievances and help enforce the provisions of the Collective Agreement is the
1) shop steward
2) union president
3) secretary of the union
4) union executive
shop steward
81
If there is no payroll deduction for union dues, union dues will be collected by
1) your supervisor
2) your shop steward
3) a secretary
4) the lead hand
your shop steward
82
Your most direct contact with your union will be your_________ .
1) president
2) secretary treasurer
3) affiliate
4) shop steward
shop steward
83
Union officers are
1) elected by the union membership
2) appointed by the government
3) appointed by the CLC
4) appointed by the B.C. Federation of Labour
elected by the union membership
84
A union that represents workers doing many different jobs is
1) a federation of labour
2) a craft union
3) an industrial union
4) a district labour council
an industrial union
85
The United Steel Workers of America is an example of
1) a national union
2) a local union
3) an international union
4) a craft union
an international union
86
The amount each member of a union pays in dues is decided upon by the
1) union executive
2) shop steward
3) trustees
4) membership
membership
87
Unions are financed by
1) the provincial government
2) the federal government
3) union dues
4) industry
union dues
88
The largest of the Canadian union affiliations which was established so that unions could work together toward common objectives and toward solving common problems is
1) Canadian Union of Public Employees
2) B.C. Federation of Unions
3) Canadian Labour Congress
4) United Mine Workers
Canadian Labour Congress
89
The International Union of Electrical Workers, IBEW, is an example of
1) a trade union
2) a local union
3) an industrial union
a trade union
90
The amount each member of a union pays in dues is decided upon by the union executive.
False
91
Most municipal employees and non-teaching staff of schools, colleges and universities are represented by
1) their M.L.A.
2) the Canadian Union of Public Employees (CUPE)
3) a craft union
4) an international union
the Canadian Union of Public Employees (CUPE)
92
The following union affiliation acts as the principal representative for its affiliates before Parliament and the Federal Cabinet.
1) Canadian Union of Public Employees
2) Pulp and Paper Workers of Canada
3) International Woodworkers Association
4) Canadian Labour Congress
Canadian Labour Congress
93
Local unions affiliate to a_____________________ to work on common objectives.
1) convention
2) trade union
3) labour council
4) provincial government
labour council
94
A business’s reputation for reliability, efficiency and competence is gained mostly through
1) advertising
2) sales promotion
3) personal contact
4) public relations
personal contact
95
Overall trends in sales, costs and profits should be closely monitored by
1) the business’s bookkeeper
2) a tax consultant
3) a lawyer
4) a small business owner
a small business owner
96
A new small business can be expected to
1) earn a large profit immediately
2) require long, hard work by its owner(s)
3) take over a large share of the established market
4) function without planning
require long, hard work by its owner(s)
97
A market survey
1) is not required if you know your community
2) costs several thousand dollars
3) can only be prepared by professionals
4) can be based on information available locally or through Statistics Canada
can be based on information available locally or through Statistics Canada
98
If you are starting your own business, you should
1) extend credit freely
2) have an open credit policy
3) not worry about customers credit references
4) be careful about extending credit and keep an eye on your receivables
be careful about extending credit and keep an eye on your receivables
99
The overall “road map” for a proposed business is called
1) business plan
2) balance sheet
3) production plan
4) market survey
business plan
100
Loan interest rates and services for small businesses
1) are regulated by the federal government
2) vary among financial institutions
3) are always arranged by an accountant
4) are regulated by the provincial government
vary among financial institutions
101
A large national or international firm that sells the right to use its name and symbols in certain geographical areas is called a
1) leasing firm
2) supplier
3) franchizer
4) financial institution
franchizer
102
You should phone any customer with a receivables account older than
1) 60 days
2) 40 days
3) 15 days
4) 10 days
60 days
103
If you accept credit card payments in your small business
1) you will always be guaranteed payment
2) you will be charged a percentage of credit card sales by the credit card company
3) you will save money since there will be no extra cost to your company
4) you won’t have any extra record keeping
you will be charged a percentage of credit card sales by the credit card company
104
As a business owner, it is to your advantage to bill
1) once a month
2) every 40 days
3) as quickly as possible
4) within 10 days
as quickly as possible
105
The money owed to a business is called
1) receivables
2) payables
3) cash flow
4) overhead
receivables
106
The form of business ownership which is subject to the fewest legal restrictions is
1) a sole proprietorship
2) a general partnership
3) a limited partnership
4) an incorporated company
a sole proprietorship
107
If your proposed business is product-oriented, you will have considerable
1) inventory expenses
2) employee expenses
3) revenue
4) cost benefits
inventory expenses
108
One of the best and cheapest forms of advertising is
1) radio advertising
2) special promotions
3) business cards
4) television advertising
business cards
109
In order to be successful in meeting your goals, your goal must be something you really want for yourself.
True
110
A barrier to achieving a goal might be
1) a supportive spouse
2) prior successes in meeting goals
3) a bank loan that you have to pay off
4) help from friends or family
a bank loan that you have to pay off
111
When you develop action plans, you should
1) plan to achieve some steps each week and month
2) plan large steps, which take a year or more to complete
3) avoid setting timelines, so that you don't get discouraged when you fail to meet
them
4) plan to give yourself rewards whether or not you complete your steps
plan to achieve some steps each week and month
112
A mentor is a
1) fictional character
2) person who tells you what to do and how to do it
3) person who acts as a coach and advisor
4) supervisor who pushes you into a new job
person who acts as a coach and advisor
113
A strength related to achieving a goal might be
1) related skills and experience
2) a belief that you might fail
3) lack of money
4) a friend who thinks trying is a waste of time
related skills and experience
114
When planning to achieve a goal, you should avoid thinking about the barriers you will face as you might become discouraged.
False
115
If you have a setback in reaching a goal, you should
1) get disheartened and stop trying to reach it
2) review your action plan and adjust it as needed
3) set a less ambitious goal
4) plan for a new, more ambitious goal
review your action plan and adjust it as needed
116
You should apply for as many jobs as possible when looking for work, without considering whether they meet your interests.
False
117
When identifying your skills and experience, you should
1) say you have skills in an area even when you have no practical experience in it
2) describe your accomplishments briefly and honestly
3) include only skills that you were paid for
4) include all skills you possess, even though they are not relevant to the job
describe your accomplishments briefly and honestly
118
A skills inventory lists only those skills learned in paid employment.
False
119
Which of the following should NOT be included in your resume?
1) full name and address
2) employment objective
3) age and marital status
4) education
age and marital status
120
Which type of resume would be most suitable if your previous job titles are not an accurate reflection of the type of work you did?
1) chronological
2) psychological
3) analytical
4) functional
functional
121
What are transferable skills?
1) skills in transferring things or people from one place to another
2) customer service skills
3) skills learned on the job
4) skills learned in one setting that you can apply in another
skills learned in one setting that you can apply in another
122
What is the hidden job market?
1) help wanted advertisements with no company name, just a box number
2) job postings in a newsletter or bulletin board
3) jobs that are filled without being advertised
4) jobs in the hidden economy (black market)
jobs that are filled without being advertised
123
Which of the following categories in the job advertisements might contain ads for tradespeople?
1) clerical
2) hotel and restaurant
3) general
4) accounting
general
124
What is the invisible job market?
1) jobs that are found by contacting employers directly, or using personal and business contacts
2) jobs that posted on the Internet
3) jobs that are advertised through ad, postings or an employment agency
4) jobs that are found through government employment programs
jobs that are found by contacting employers directly, or using personal and business contacts
125
When you go to an information interview, you should
1) go as you are, because this is not a formal interview
2) treat the meeting as though it were a job interview
3) leave your resume behind so that the contact does not feel pressured
4) go without prepared questions so that the conversation can go in the direction the contact wishes
treat the meeting as though it were a job interview
126
The primary purpose of information interviews are used to
1) get job leads
2) get dates
3) find out whether you want to work as a carpenter
4) find out whether your qualifications are sufficient
get job leads
127
Why should you check the newspapers for job advertisements even though you plan to make direct contact with employers?
1) the majority of jobs are filled through job advertisements
2) employers will not be impressed if you are unaware of their advertisement
3) employers check on what their competitors are doing by checking the ads
4) you will find out what type of applicants are looking for work
employers will not be impressed if you are unaware of their advertisement
128
When exploring job leads, what should you do if you can’t reach a contact you don’t know?
1) Leave a message.
2) Keep phoning until they are in
3) Ask for a home telephone number.
4) Give up
Keep phoning until they are in
129
What is an information interview?
1) a waste of time
2) a way of accessing the visible job market
3) the process of exploring job leads
4) an interview to gather information about your skills
a way of accessing the visible job market
130
If you are just dropping off a resume and do not intend to see the person doing the hiring, you should wear clothes suitable for an interview.
True
131
What percentage of jobs are advertised?
1) 10%
2) 20%
3) 80%
4) 90%
20%
132
What should you do before using a service advertised on a web page?
1) Send in your resume to the company.
2) Check to see whether there is a charge for the service.
3) Check out the links from that page.
4) Check how frequently the page is updated
Check to see whether there is a charge for the service.
133
If a job contact is unwilling to meet with you, you should
1) be persistent and keep phoning back.
2) thank them for their time.
3) ask whether they can suggest other companies you could call.
4) hang up the telephone.
ask whether they can suggest other companies you could call.
134
If you had a very difficult boss in a previous job and left due to the stress of working with that person, what should you write when asked your reason for leaving the job?
1) did not like my boss
2) personal or family reasons
3) found job too stressful
4) left to pursue other opportunities
left to pursue other opportunities
135
The date of termination from a job is
1) the date you began the job
2) the date you were fired from the job
3) the date you left the job
4) the date you gave notice of resigning
the date you left the job
136
A cover letter
1) replaces a resume when responding to a job advertisement
2) is sent only when applying for a job by mail
3) acts as an introduction and encourages the reader to read your resume
4) is used when you are applying in person
acts as an introduction and encourages the reader to read your resume
137
If there are sections on an application form that do not apply to you, you should
1) leave the section blank
2) cross out the question
3) write N/A in the answer space
4) write Why are you asking in the answer space?
write N/A in the answer space
138
When completing your work history, you should record your present and previous jobs in
1) chronological order
2) reverse chronological order
3) in order of relevance to the job being applied for (from most relevant to least)
4) in order of relevance to the job being applied for (from least relevant to most)
reverse chronological order
139
If you are responding to a posting or newspaper ad, the opening to your cover letter should
1) ask for a meeting to discuss how you could benefit the company
2) mention briefly your qualifications
3) mention the salary range you expect to receive
4) give the specific details of the job or posting
give the specific details of the job or posting
140
The purpose of an interview is to
1) determine the individual's personal suitability for the job
2) narrow down to the list of candidates from 50 or more to a few key individuals
3) find out whether the person has the minimum qualifications for the job
4) explain your philosophy of supervision to the candidates
determine the individual's personal suitability for the job
141
When participating in an interview, a good approach is to
1) exaggerate your accomplishments so the interviewer knows you can do the job
2) boast about your ability to handle stress and high pressure
3) take full credit for the successes of previous restaurants you have worked for
4) answer questions clearly, specifically and honestly
answer questions clearly, specifically and honestly
142
If you were asked by a job interviewer about your future plans, what would be a good answer?
1) I'm just looking for a well-paying job to finance my trip to Fiji next year.
2) My long term goal is to start my own repair business, and I want to learn all I can about the trade before I make that move.
3) Well, it depends on what happens with my wife and family during the next year.
4) I would like to take over this company and really show you how it should be run.
My long term goal is to start my own repair business, and I want to learn all I can about the trade before I make that move.
143
When choosing a reference, you should choose
1) a close relative who has known you well all your life
2) a previous employer who knows your work and has a favourable opinion of you
3) your most recent employer
4) a personal friend or roommate
a previous employer who knows your work and has a favourable opinion of you
144
If you were fired from a previous job, what would be a good answer when asked about that job in an interview?
1) My boss in that job was a real jerk. I couldn’t have done anything right for that woman.
2) It wasn’t my fault. I took the fall for another guy who had stolen some equipment.
3) I was just a kid then. You know how kids are.
4) I had some personal problems, but I’ve taken charge of my life since then and it won’t happen again.
I had some personal problems, but I’ve taken charge of my life since then and it won’t happen again.
145
If you were asked to identify your weaknesses, you should
1) mention a shortcoming in a way that is not damaging
2) not admit to having any
3) mention only those things about yourself which are difficult to change
4) mention a strength instead
mention a shortcoming in a way that is not damaging
146
Which of the following would be an appropriate question for you to ask in an interview?
1) How soon after I start can I take my first holidays?
2) How soon do I get to be in charge of the shop?
3) If I do a good job, what are the chances for promotion?
4) Why do you not have a group life insurance policy for employees?
If I do a good job, what are the chances for promotion?
