MAN Exam 2 Flashcards

(30 cards)

1
Q

Cola Wars

A
  • coke and pepsi thrive in competitive market
  • they work together to kill all other competitors in the industry
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2
Q

Porter’s 5 forces

A
  • bargaining power of buyers
  • bargaining power of suppliers
  • threat of new entrants
  • competition
  • substitutes
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3
Q

Blue ocean strategy

A

sustainable high performance comes from strategic moves that create new markets rather than focusing solely on outperforming rivals in established industries.

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4
Q

Anglo American

A
  • Cynthia Carroll
  • closes Rustenberg mine to prioritize safety
  • bring about wholesale change
  • radical change to shape up the company
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5
Q

Prion disease contamination case

A
  • Rose Matthews
  • followed sterilization rules but 100 patients were at risk for contamination
  • disease is fatal, do we tell people?
  • low chances to get disease and they will die if they get it
  • were not going to tell people but then a reporter called
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6
Q

Tylenol

A
  • did not have safety seals
  • crisis when pills were laced
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7
Q

The world is flat

A

3 big periods in globalization

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8
Q

3 period in globalization

A
  • the world is flat
    1.0: countries- send explores around the world to conquer new lands
    2.0: companies going international (Coca Cola, McDonalds)
    3.0: individual can compete in global environments through the internet
  • internet is great equalizer
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9
Q

AES

A
  • decision making was pushed to the people affected by the decisions
  • honeycomb (groups make better decisions than individuals)
  • decentralization and globalized
  • hiring youth to fit the AES culture (not soviet culture)
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10
Q

Subarctic

A

groups are generally going to make better decisions than individuals

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11
Q

Jean Claude Biver

A
  • Swiss watch maker did not give up and decided to keep trying
  • good leader/ bad manager
  • about radical change= dare to be different
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12
Q

leadership

A
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13
Q

Apple Inc.

A
  • apple has product and competitive advantage
  • most valuable company
  • dared to be different
  • commodities industry but found a way to differentiate and continue to innovate value and technology together
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14
Q

Value innovation

A

differentiate: adding more value for the customer

low cost- drive down cost (not price)

  • increase profitability
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15
Q

Value vs tech innovation

A

value innovation is more important than technology innovation

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16
Q

Core concept of blue ocean strategy

A

“value innovation,” aligning utility, price, and cost to create a leap in value for both buyers and the company, rendering competition irrelevant

17
Q

the flattening world

A

meaning that the barriers to competition and collaboration are decreasing significantly.
- driven by technological advancements and the interconnectedness they enable.

18
Q

10,000 hour rule

A

while innate talent is necessary, extensive preparation and the accumulation of experience are crucial for reaching elite levels in complex domains.
- his argument does not negate the role of talent but emphasizes the overwhelming importance of preparation in cognitively demanding fields.

19
Q

Mission statement

A
  • Describes the image the organization wants to project
  • Illuminates the organization’s attitude toward its employees
  • Outlines the organization’s customer base
  • Articulates the geographical locations where the company competes
20
Q

vision statement

A
  • Inspires enthusiasm and encourages commitment
  • Reflects high ideals
  • Is appropriate for the times and for the organization
21
Q

Values statement

A
  • Is intended to guide all of the actions in the organization
  • Expresses the company’s worldview
  • Unchanging; As applicable in 100 years as it is today
22
Q

external stakeholders- general environment

A

uncontrollable forces that impact org
International forces, demographic, technological etc

23
Q

external stakeholders- task environment

A

10 groups interact with organization on regular basis
- Media, customers, competitors, suppliers, distributors, unions, government, allies, lenders, interest groups

24
Q

operational plan

A

-breaks long-term output into short-term targets or goals
-Operational plans turn strategic plans into actionable short-term goals and action plans

25
planning and strategic management process
1. EST mission, mission, values 2. assess current reality 3. formulate strategies and plans 4. implement strategy and plans 5. maintain strat control
26
innovation change
introduction of a practice that is new to the organization.
27
unfreezing (change)
managers try to instill in colleagues the motivation to change, encouraging them to let go of attitudes and behaviors that are resistant to innovation
28
outside forces for change
demographics, technological advancements, shareholder, customer and market changes, and social and political pressures
29
media richness
how well a particular medium conveys information and promotes learning. - low= email (used for routine coms) - high= in person communication
30
two main leader behaviors
- task oriented - relationship oriented