Management

Question 1

What is management?

Answer 1

Process of getting things completed EFFICIENTLY and EFFECTIVELY with and through people

Question 2

What does management involve?

Answer 2

The process of planning, organizing, directing, and controlling / manipulating different human and physical resources (people, environment, money, time) to reach organizational goals and objectives.

Question 3

Explain how management is the process of ________ (4).

Answer 3

Planning - creating blueprint
Organizing* - creating system to facilitate allocation of resources and defining roles of each indiv
Directing - issuing assignments and giving them goals to achieve
Controlling - ensuring each area is acting in accordance with the blueprint

Question 4

What is the difference between effectiveness and efficiency?

Answer 4

Effectiveness: doing right things; objectives accomplished within resources parameters

Efficiency: doing things right; objectives accomplished with minimum wasted time and effort

Question 5

What are the basic organizational resources in management?

Answer 5

[7M’s]

1. Manpower
2. Money
3. Machine
4. Materials
5. Methods
6. Market
   7.Moment / Minutes

Question 6

Under basic organizational resources, how do we define manpower?

Answer 6

All workers within organization; most important asset

Question 7

Under basic organizational resources, how do we define money? and what are the 3 areas we focus our finances on?

Answer 7

Financial resources:

1. Human - sustain finance = fund manpower
2. Operations - dito galling ang money to fund supplies para makagalaw
3. Capital Expenditure - used for major projects ng org

Question 8

Under basic organizational resources, how do we define machines?

Answer 8

Facilitate delivery of our responsibilities (e.g. wheelchairs, pangdiagnostic tests)

Question 9

Under basic organizational resources, what are materials?

Answer 9

Any supplies found in central unit

Question 10

Under basic organizational resources, how do we define methods?

Answer 10

The manner in which we deliver a service

Question 11

Under basic organizational resources, how do we define market?

Answer 11

Those who benefit from the services, collectively known as stakeholders

Question 12

Differentiate the kinds of stakeholders

Answer 12

1. Internal - part of org and benefit from facilities
2. External - benefit from operations of the org; customers, even agencies in contract with the org (e.g. security)

Question 13

Under basic organizational resources, how do we define Moment / minutes?

Answer 13

Something we need to manage within the timeframe given