Marketing Flashcards

(55 cards)

1
Q

where exchange of goods and services takes place

A

market

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2
Q

process by which individuals obtain what they want thru creating, offering and exchanging products

A

marketing

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3
Q

break up markets into smaller manageable pieces. legitimate business strategy

A

market segmentation

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4
Q

philosophy holds as its central tenets

A

marketing segmentation

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5
Q

concept, customers will buy goods at a low enough price

A

production concept

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6
Q

entails factory products

A

sales concept

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7
Q

population numbers by age and gender, educational leves, etc

A

demographic environment

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8
Q

people that make up a market

A

economic envi

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9
Q

laws governing pollutants, advertising, business practices

A

political and legal envi

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10
Q

new test development

A

technological envi

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11
Q

raw materials and available energy supplies

A

natural envi

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12
Q

systematic design, collection, analysis and reporting of data. findings relevant to specific marketing solution

A

marketing research

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13
Q

continuous process of analyzing market opportunities

A

marketing analysis

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14
Q

marketing cycle (ADPR)

A

analyze market opportunities
develop strategy
plan and implement marketing plan
respond to market forces

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15
Q

total number of lab test in a particular marker

A

market demand

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16
Q

decision to pursue marketing opportunities by analyzing factors internal and external

A

S.W.O.T. analysis

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17
Q

internal factors

A

strength
weaknesses

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18
Q

external factors

A

opportunities
threats

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19
Q

action plan or roadmap to guide the company. contains goals and objectives

A

marketing plan

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20
Q

describes where the business is headed

A

vision

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21
Q

how the business gets to the where its headed

A

mission

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22
Q

process of improvement as a means to meet a set standard

A

quality management

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23
Q

analytical processes and general policies, practices and procesure

A

quality laboratory process

24
Q

emphasizes statistical control procesures

A

quality control

25
concerned with broader measure and monitors of lab performance
quality assesment
26
structures problem solving process
quality improvement
27
provides the planning steps
quality planning
28
used to monitor and evaluate the analytical processes
quality control
29
overall program that ensures the correct lab results
quality assurance
30
measures that must be included during each assay run
quality control
31
kind of qualitycontrol
intralab (internal qc) interlab (external qc)
32
involves anlyses of control samples together with the patient specimens
intralab (internal qc)
33
detects changes in betw. present operation and stable operation
intralab (internal qc)
34
daily monitoring of accuracy and precision
intralab (internal qc)
35
once a year proficiency testing program
interlab (external qc)
36
mainatining long term accuracy
interlab (external qc)
37
smallest concentration of the analyte of interest
sensitivity
38
only the analyte of interest
specificity
39
nearness or closeness
accuracy
40
repeated results on the same sample
precision or reproducibility
41
easily repeated
practicability
42
maintain accuracy and precision
reliability
43
with that dieaase who test positively with the test
diagnostic sensitivity
44
without the disease confirmatory test
diagnostic specificity
45
values of the control that continue to either increase or decrease over a period of 6 days
trend
46
6 or more consecutive daily value but maintain a constant level
shift
47
control values that are far from the main set of values
outliers
48
most common chart in lab
levey-jennings chart
49
used to accept or reject run of samples
westgard multi-rules
50
analytical errors based on statistical error
variation
51
indeternibate/imprecision
random error
52
present to all measurement
random error
53
predictable/errors-in-one direction/determunate/inaccuracy
systematic error
54
detected as either positive or negative bias
systematic error
55