Policy and Procedure Manual

Question 2

statement or memo that outlines the institutions position on an administrative or operational issue

Answer 2

Policy

Question 3

instructional document that provides explanations and step by step directions

Answer 3

Procedure

Question 4

Manual that contains policies

Answer 4

Policy Manual

Question 5

Manual containing procedures

Answer 5

Procedure Manual

Question 6

general policies that are relevant to the whole institution

Answer 6

Hospital Policy Manual

Question 7

topics that may have particular relevance to the area, specific departmental policies

Answer 7

Laboratory Policy Manual

Question 8

two types of policy manual

Answer 8

Hospital Policy Manual
Laboratory Policy Manual

Question 9

Procedures are often referred to as “SOP”, a term adopted from military

Answer 9

Procedure Manuals

Question 10

meaning of ‘SOP’

Answer 10

Standard Operating Procedure

Question 11

examples of technical manuals

Answer 11

Procedure for Performing test
Operating Test
Processing quality control information

Question 12

primary objective of procedure manual is

Answer 12

STANDARDIZATION OF THE WAY THAT TASKS AND TESTS ARE PERFORMED

Question 13

represent a major investment of time and effort and are in constant need of revision

Answer 13

laboratory procedure manuals

Question 14

Laboratory procedure manuals are in constant need of revision because of?

Answer 14

continually evolving work situation

Question 15

two types of policy and procedure manuals

Answer 15

external manual
internal manuals

Question 16

two types of external manual

Answer 16

specimen collection manual
laboratory service manual

Question 17

required by inspection agencies to be distributed to all areas in which specimens are collected for submission to the laboratory

Answer 17

specimen collected manual

Question 18

include policy statements concerning hours of operation for outpatients, collection and courier pick ups, etc

Answer 18

Laboratory Service Manual

Question 19

4 types of internal manuals

Answer 19

administrative manuals
technical manuals
safety manuals
quality management manuals

Question 20

policies that apply to the entire lab

Answer 20

administrative manuals

Question 21

work scheds, vacation, holiday staffing, dress codes

Answer 21

administrative manuals

Question 22

maintains plans and procedures for purchasing and ordering supplies

Answer 22

administrative manuals

Question 23

step by step instruction for operating instruments

Answer 23

technical manuals

Question 24

organized according to discipline

Answer 24

technical manuals

Question 25

includes procedure for calibration, specimen collection, quality control, safety, etc

Answer 25

technical manuals

Question 26

ease and access and regulatory requirements

Answer 26

safety manuals

Question 27

procedural precautions

Answer 27

safety manuals

Question 28

contains overall policies

Answer 28

Quality Management Manuals

Question 29

address issues of specimen acceptability, administrative and technical review of quality data

Answer 29

Quality Management Manuals

Question 30

coordination and integration with institutional quality plan

Answer 30

Quality Management Manuals

Question 31

assignment of authority and responsibility for ensuring quality standards

Answer 31

Quality Management Manuals

Question 32

organized by topic and composed accdng to standard writing styles

Answer 32

POLICY MANUAL FORMAT

Question 33

presented using an outline model, with subject headings highlighting the relationship of the material

Answer 33

POLICY MANUAL FORMAT

Question 34

written and organized with topic and subject headings

Answer 34

POLICY MANUAL FORMAT

Question 35

detailed and comprehensive documents

Answer 35

PROCEDURE MANUAL FORMAT

Question 36

specific guidelines governing the information that must be provided

Answer 36

PROCEDURE MANUAL FORMAT

Question 37

must adhere to the rules and guidelines of a variety of agencies governing the hospital and laboratory itself

Answer 37

PROCEDURE MANUAL FORMAT

Question 38

JCAHO

Answer 38

Joint Commission on Accreditation of Hospitals

Question 39

CAP

Answer 39

COLLEGE OF AMERICAN PATHOLOGISTS

Question 40

AABB

Answer 40

AMERICAN ASSOCIATION OF BLOOD BANK

Question 41

CLIA'88

Answer 41

CLINCAL LABORATORIES IMPROVEMENT AMENDMENT

Question 42

OSHA

Answer 42

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION

Question 43

NCCLS

Answer 43

National Committee for Clinical Laboratory Standards