mission and values Flashcards
(20 cards)
what is the mission of our organization with respect to the clients we serve?
produce generative learners who engage in meaningful relationships with our families and communities.
what is the goal of our organization in respect to culture?
promotes a respectful and ethical culture through collaborative and nurturing relationships with stakeholders and a proactive assent based and compassionate approach to work.
what are the LC core values?
compassion, precision, fun, integrity, progress, accountability, community
what is assent
the expression of approval or agreement by someone not legally able to give consent. can be withdrawn at any time.
what are the components of the LC code of conduct?
act responsibly, demonstrate honesty, communicate respectfully, commit to a continual improvement.
act responsibly
be responsible for the learners, workspace, coworkers, organization. consider the affect of your actions and be accountable. be knowledgeable about accountable for abiding by organizational values.
demonstrate honesty
tell the truth even when it is difficult to do. correct errors and report violations when necessary.
communicate respectfully
live by the golden rule. demonstrate respect for others by your actions and words. foster positivity.
commit to continual improvement
strive for excellence by being both a mentee and mentor. talk kindly, find opportunities to learn from, lift others up, be inspiring and open. nurture continuous growth and learning.
how far in advance should you request availability or schedule changes?
at least 3 weeks.
how should you report your tardiness or absence.
email scheduling. call clinic number and leave message. notify absence/late arrival by closing the day prior.
under what circumstances should you call out sick?
a fever of 100 degrees or more. strep throat. vommiting within 24 hours. diarrhea within the past 24 hours. instructed not to work by medical professional. experiences covid like symptoms.
what should you do when a client is absent?
show up. you will be assigned to another client/do other tasks. may be offered to leave early.
when should you arrive at work for billable service appointments?
15-20 minutes early.
when should your appointments be entered into your calendar?
regularly occurring non-service appointments are to be entered from the following month no oater than the 15th of the prior month.
how do you properly request/schedule PTO?
request time-off in Zenefits at least two weeks in advance if more than 2 days in advance. <2 = 5 days in advance.
what does attendance behaviors have an effect on with your clients/coworkers.
help ensure clients receive necessary amount of high-quality treatment. proper notice/preparation. everyone in the clinic stays healthy.
how do you properly prepare a session for the next session.
all materials/toys/surfaces wiped down/put away.
what are your cleaning responsibilities?
orient to room duties and complete after session. initial the clinic cleaning duties form in RBT work area.
what are the purposes of name badges
help ensure that we are representing the company professionally to our clients, caregivers, and others. ensure safely/security.
