models over all the topics Flashcards

1
Q

4Ps

A

product, price, place, promotion

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2
Q

buyer decision behaviour

A

high involvement + significant difference between brands = complex buying behaviour
low involvement + significant difference between brands = variety seeking buyer behaviour
high involvement + few difference between brands = dissonance reducing buyer behaviour
low involvement + few differences between brands = habitual buyer behaviour

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3
Q

crossing the charm

A

early market - innovators
the chasm - early adopters
mainstream market - 1. early majority, 2. late majority, 3. laggards

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4
Q

STDP model

A

segmentation
target
differentiation
positioning

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5
Q

effective segmentation model

A

MASDA

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6
Q

MASDA

A

measurability
accessibility
substantial
differentiable
actionable

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7
Q

value positioning

A

full positioning of a brand - full mix of benefits

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8
Q

what model is related to objectives and goals

A

the SMART model

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9
Q

what does SMART stand for

A

specific
measurable
achievable
relevent
time-based

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10
Q

what is the BCG growth-share matrix

A

a portfolio planning method that evaluates the company’s SBUs in terms of market growth rate and relative market share

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11
Q

what does the BCG growth-share matrix entail

A

y axis- market growth rate
x axis- relative market share
cash cow, STAR, question mark, dog

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12
Q

what is the product/market expand grid

A

portfolio planning tool for identifying company growth opportunities through market penetration; development and product development or diversification

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13
Q

what does the product/market expand grid entail

A

existing market + existing product = market penetration
new product + existing market = product development
new market + existing product = market development
new market + new product = diversification

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14
Q

what does the marketing analysis entail

A

+ve and internal = strengths
-ve and internal = weaknesses
+ve and external = opportunities
-ve and external = threats

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15
Q

what is the 5 stage decision model

A
  1. internationalize?
  2. which market?
  3. market enter strategies
  4. global marketing programme
  5. global marketing implementing and coordinating
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16
Q

what is the 5 stage decision model used for

A

to determine whether a company should expand to a foreign country

17
Q

what does micheal porter’s value chain entail

A
  1. support activities - firm infrastructure, HR management, tech and development, procurement
  2. primary activities - inbound logistics, operations, outbound logistics, marketing and sales, sales
    both bound by margins
    includes value activities too
18
Q

what are value activites in micheal porter’s value chain

A

building blocks with which a firm creates a product valuable to its buyers

19
Q

what are margins in michael porter’s value chain

A

difference between total value and the collective cost of preforming the value activities

20
Q

what is porter’s diamond

A

model which describes the effect that attributes of domestic markets have on the competitive advantages of firms/nations in international markets

21
Q

what does the porter’s diamond entail

A

firm strategy, structure and rivalry
demand conditions
related and supporting industries
factor conditions
all pointing towards competitive advantage

22
Q

what is porter’s 5 forces

A

framework to analyse the state of competition/ profit potential in an industry

23
Q

what are porter’s 5 forces

A
  1. competition in industry
  2. potential of new entrants into industry
  3. power of new suppliers
  4. power of consumers
  5. threats of substitute product
24
Q

what does VRIO stand for

A

valuable to firm?
rare among competitors?
difficult to imitate?
organized to explicit?

25
what are the phases of the marriage metaphor
awareness> exploration> expansion> commitment> dissolution
26
4Ps > 7Ps
original: price, place, promotion, product additional: people, process, physical evidence
27
what are the dimensions of international product offer
augment product - product service actual product - product attributes core products - benefits
28
what does augment product include
delivery, installation, guarantees after sale service: repair, maintenance, spare parts
29
what is included in actual product
brand name, quality, design, packaging, size and colour variants, country of origin, price, staff behaviour
30
what includes core product
features, performance, perceived value, image, technology
31
from high to low on possibilities of standardizing elements of products put the dimension of international product offers
augment product actual product core product
32
what are the major decisions of internal distribution decisions
structure of the channel choosing a mix of distribution channels managing and controlling distribution channels
33
what is the sub-decisions of structure of the channel
types of intermediate, coverage, length, control of resources, degree of integration
34
what are the sub-decisions of choosing a mix of distribution channel
coordination of prices across distribution channels/ product offer to the different channel member
35
what are the sub-decisions of managing and controlling distribution channels
screening/ selecting intermediates, contracting, motivating, controlling, termination
36