Mondays - Schedules & Consents

Question 1

What is Wave Scheduling?

Answer 1

Patient are scheduled at the same time each hour to create short term flexibility each hour

Question 2

What is Modified Wave Scheduling

Answer 2

Double Booking Patients For The 1st Slot Of Each Hour.

2 at 9:00am
1 at 9:30am
And so on

Question 3

What is Time-Specified (Stream) Scheduling

Answer 3

Each patient is given a specific time for an appointment. This is the most common scheduling in offices.

Question 4

What is double booking?

Answer 4

Booking of two patient to come in at the same time.

Question 5

What is open office hours? (Tidal wave)

Answer 5

The facility is open at given hours, and the patients are told that they can come in at any time (walk ins)

Question 6

What is a grouping procedure

Answer 6

Where a provider reserves a time or day for a specific visit. (Pregnancy)

Question 7

What is cluster scheduling/ categorization schedule

Answer 7

Booking a number of patients who have specific needs together at the same time of day.

Question 8

What is implied consent

Answer 8

Not spoken; proven through actions like extending arm for venipuncture

Question 9

What is expressed consent?

Answer 9

Consent that is given either by the spoken or written word.

Example: patient states what arm they want the shot in

Question 10

What is informed consent?

Answer 10

A legal process that ensures the patient or guardian understands the treatment and gives consent for the treatment.

(Signed documents)

Question 11

What is block scheduling

Answer 11

Grouping patients with similar conditions at specific times

Question 12

Which type of scheduling assumes the actual time needed for all patient appointments will average out over the course of the day

Answer 12

Wave

Question 13

Three factors considered when scheduling appointments

Answer 13

Patients needs, providers preferences and ability of rooms and equipment