Motivation Flashcards
(49 cards)
Van den Broek et al. (2019)
Historical overview of key theoretical perspectives of work motivation & meta-analyses.
reviews all the different theories related to motivation (e.g., control theory, goal-setting theory, VIE theory)
Generally accepted that there is a hierarchy of goals, in that some are prioritized over others.
Goals are set and achieved through self-regulation and resource allocation
There are definitely individual differences, but importantly, differences that occur based on the person-environment interaction (Lewin)
Common outcomes are well-being, attitudes, and behavioral outcomes
Dalal (2013)
Review of job attitudes
Attitudes = cognition + affect, problematic to include behavior because it can’t be cinceptualized as a predictor or outcome of attitudes
Big job attitude = job satisfaction. Can have facet or global evaluations (overall satisfaction is best measured with a global item); attitudes predict behavior best when at the same level of generality and toward the same attitude object (e.g., behavior toward supervisor, attitude toward supervisor)
Nature of the work itself = strongest predictor of JS
pay satisfaction = weakest predictor of JS (however could be function of social desirability in response)
*Dalal & Hulin (2008)
Multivariate dynamic perspective of motivation
Main point: predictors and outcomes of motivation exhibit within and between person variability so we should study motivation itself in the same way
Criteria for work motivation = PRODUCTS of motivational process
Criteria are multivariate and dynamic; important to have multiple criteria beyond a cross-sectional assessment to get at within-person as well; need multidimensional data because we allocate resources to different areas for goal setting
Affect is an important predictor of motivation and has substantial within person variability = evidence that predictors and outcomes have WP variability
Ployhart (2008)
Work motivation measurement- 6 dimensions
Motivation theories usually include attention (direction), effort, and persistence; also contextual, multilevel, and process-oriented dimensions.
Measures need to be considered from a multilevel perspective to get at the time dimensions AND the cross-level effects of individual and team motivation
Inzlicht et al. (2021)
self regulation annual review
discusses theories of self regulation by the level of analysis, how conflict is manifested (e.g., between goals), influence of affect, influence of cognitive functioning
(a) cybernetic control - goal level, conflict = discrepancy
(b) goal systems - goal level, conflict = choosing between goals
(c) resource model - time level, conflict = preventing conflicting desires wanes over time
(d) dual process model - conflict level, conflict = system I is present when there is no conflict, system II is used during conflicting goals
(e) process model of self-control - conflict level, conflict = temptation and long term goal
(f) choice models - choice level, conflict = can manifest if different choices are similar in value
(g) trait models of impulse control - trait level, conflict = can stem from a need to regulate desire, traits could be in conflict
all include affect and cognitive functioning/ability to some extent
Kanfer et al. (2017)
100 year review of motivation (with the big silly graphic of all the theories and fonts)
1 - Content-based approaches in answer to the question of what desires, wants, and needs elicit action?
2 - Context-based approaches in answer to the question of what role do environmental factors play in motivation?
3 - Process-based approaches in answer to the question of through what psychological processes and mechanisms do person and environment factors affect the direction, intensity, and persistence of action
Carden & Wood (2018)
Comprehensive overview of habit formation & change
Habits are formed as people pursue goals in daily life. After repeating behaviors in a stable context, individuals’ intentions and goals become less influential where habits increase in influence
Context cues automatically bring habitual responses, become automated over time and require less self-control
Myths about habits: lack of willpower is to blame for bad habits, 21 days forms a habit
Verplanken & Orbell (2022)
Annual review of habits/behavior change
Habit formation: repeated behaviors in specific contexts - Over time, these behaviors become less reliant on conscious intentions and more on environmental triggers (bathroom at night for flossing)
while attitude change can influence behavior, its impact is often limited and variable. Therefore, integrating strategies that focus on habit formation—such as establishing routines and leveraging contextual cues—is crucial for lasting behavior change
LASTING behavior change:
strategic planning (MCII),
habit discontinuities (move away to get out of the environment with bad habit),
habit architecture (designing environments to promote, increasing or decreasing friction)
Duvernet (2017)
Gamification in the workplace
Gamification: application of gaming mechanics in non-game settings
Gamification: application of gaming mechanics in non-game contexts
Common implementations: training and development initiative, employee selection systems, workplace engagement programs
Common elements: levels, badges, points, progress bars, leader boards, narrative/quests, virtual goods
Motivational implications of Gamification: Gamification is widely used to create users/employees’ engagement
(connection for using it) Implementation recommendations:
(a) leaderboard systems for individual/group projects/monthly tasks
(b) appraisals and scoring systems: each employee and/or group has a score
(c) badges and rankings for various achievements for others to see
(d) rewards and compensation: unlocking badges or levels gives access to certain benefits
no hard and fast rule about how Gamification should be adopted; it is all based on the
type of industry and the nature of the workplace
Fried et al. (2017)
Various theories and frameworks of job design (e.g., Industrial engineering, Motivator-Hygiene theory, Job Characteristics model, interdisciplinary framework) their evolution and impact on employee satisfaction and organizational efficiency.
Locke & Latham (2015)
Breaking the rules: developing Goal-setting theory
Specific and difficult goals –> higher performance (compared to vague do-your-best goal, or no goal)
People need feedback (moderator) to assess their progress in pursuing a goal and to determine in what areas they need to exert more or same effort // change or keep strategy to attain the goal
Moderators: feedback, goal commitment (esp for difficult goals), self-efficacy, money, deadlines
Self-set goals are a good predictor of goal-directed action
Self-efficacy is positively related to performance; affects the goal level set by the worker
Goals are not only outcomes to aim for, they are also standards to monitor performance; people are more satisfied when they reach their goals
Field experiment = effort is a mediator
model of high performance cycle: specific high goals with meds/mods –> to high performance –> high rewards (typically) –> org commitment and future goal level
Magni & Chao (2021)
Self-efficacy mediates goal orientation and performance
Ordonez & Welsh (2015)
Unethical behaviors from goal setting
Goals should be treated like a prescription drug: with care and watchful eye of those implementing them
goals create threat of failure and success –> (possibly) risk taking, deception, reduced cooperation, concealing negative outcomes, escalation of commitment and failure
decreased ethical recognition (attention is directed away from evaluating ethics and behavior, and toward achieving a goal
increased moral disengagement (rationalizing unethical behavior to achieve the goal)
can create unintended adverse consequences for the organization (driving dishonesty and questionable tactics more than rewarding performance) AND increase stress of pursuing goals
especially important for safety behaviors and outcomes
Payne et al. (2007)
Goal orientation nomological net
antecedents: implicit theory of intelligence (belief of malleability), need for achievement, personality, generalized se, self esteem
proximal outcomes: state goal orientation, contextualized SE, self-set goal level, learning strategies, feedback seeking, state anxiety
distal consequences: learning, academic performance, job performance
trait goal orientation is generally stable over short term, but less so over a long period of time
goal orientation dimensions have overlap
avoidance –> negatively with self-regulatory consequences
approach –> positively with self-regulatory consequences
Landers et al. (2017)
Gamification and Goal Setting
uses goal setting theory (Locke & Latham 1990) as a frame
leaderboards are approximately as effective as difficult-to-impossible goals to increase task performance (compared to do your best and easy goals)
we are likely to target the top or near-top goals presented on that leaderboard, even without specific instructions to target those goals
goal commitment = moderator
high goal commitment = stronger effect on performance for leaderboard and more difficult goals
Judge et al. (2010)
Pay and Job Satisfaction meta-analysis
at the individual level: pay level and job satisfaction r = 0.15; pay level and pay satisfaction r = 0.23
Weighing job attitudes more heavily than pay improve work life
Being a leader in pay as an org does not guarantee job satisfaction - but it is important for employees to have all of their basic needs covered at minimum
Gagne & Forest (2008)
Self-determination theory and compensation
Controlling versus informational effects
Results based in SDT
rewards have mixed effects on intrinsic motivation in the workplace because the impact of rewards depends on how they are perceived and interpreted by individuals, not just the presence or absence of the rewards themselves
Individual differences: need for achievement (feedback is very important for high need individuals), locus of control (intrinsic seeing rewards for competence), and related concepts
Cerasoli et al. (2014)
Intrinsic motivation and extrinsic rewards jointly predict performance (meta-analysis)
Big takeaway: intrinsic motivation is very important for performance (personal addition, it depends on the work eg amazon warehouse, see below)
Intrinsic motivation (compared to extrinsic incentives) is more important for tasks of quality, and extrinsic incentives (compared to intrinsic motivation) explained more variance in quantity-based tasks
incentives that were directly salient had more of a crowding-out effect compared to indirectly salient
Vancouver (2018)
The unifying role of self-efficacy between SCT and PCT
Labels the paradigm emerging from the clash of SCT and PCT to be the overall self-regulation theory (attaining and maintaining goals, where goals are internally represented desired states)
SCT viewed PCT as too narrow, and PCT viewed SCT as too ambiguous
SCT is housed within PCT: SCT (controlled side) brings in the higher order goals brought about by self-efficacy, and PCT (automatic side) is responsible for resolving those discrepancies and self-regulation
Bandura (1986, 2012)
Social cognitive theory
SCT predominantly adopts a system-level approach and is more concerned with the regulation of higher level goals
reduce discrepancies between actual and desired state
self efficacy = set higher goals for ourselves
cognitive, behavioral, and environmental factors all impact each other
self-efficacy influences behavior directly as well as indirectly, through increasing outcome expectancies, fostering goal commitment, and setting difficult goals as well as strengthening one’s perceptions of being able to cope with goal-related environmental factors
Self-efficacy is shaped by task requirements, previous experience, and the assessment of personal (e.g., resilience) and environmental resources (e.g., social modeling and social persuasion)
Neal et al. (2017)
Annual review of self-regulation and multiple-goal pursuit
big point: self-regulation is dynamic
Self-regulation is widely conceptualized as a negative feedback loop with a goal hierarchy
Dynamic Goal Pursuit:
People adjust their effort based on progress toward multiple goals.
This effort allocation is not fixed but flexible and sensitive to feedback.
Goal hierarchy: needs influence goal regulation –> goals influence task regulation –> tasks influence action regulation –> action influences the environment, while the environment also influences the types of regulation
time is an important component of motivation
A theory of self-regulation needs to be able to explain how these processes are coordinated across different levels (e.g., how goals/tasks/actions conflict with each other)
Vancouver (2007)
Control Theory entry in I/O encyclopedia
Baumeister et al. (2007)
Strength model - ego depletion effect
The exertion of self-control appears to depend on a limited resource. Just as a muscle gets tired from exertion, acts of self control cause short-term impairments (ego depletion) in subsequent self-control, even on unrelated tasks
(side note: lots of debate and many null replications, see Inzlicht & Friese 2019; my own thought is that this resource is more so connected to the willingness to exert self control and there are all sorts of ways to protect it, like automating and habit-forming, think dual process theory and systems thinking, Kahneman, 2011)
Inzlicht & Friese (2019)
Review of ego depletion research
General takeaway: recent evidence shows lack of support for ego depletion, theoretical concerns emerged
If self control is a limited resource, what is the resource? Initially thought to be blood glucose but was not replicated
Why would a motivational incentive immediately replenish this resource?
Alternative models have begun placing motivation at the center, and WILLINGNESS to exert effort – BUT we still don’t know if ego depletion exists…