motivation theories Flashcards
taylor, maslow, herzberg (18 cards)
what is motivation
the will to work well
why must a business keep employees motivated
demotivated employees work less efficiently and may leave
what are the three motivators
money, needs and motivators
what theorist says money is the most important motivator
taylor
what did taylor recommend to motivate employees
piece rate, commission, bonus
what did taylor say salaries do to employees
make them complacent
what theorist said needs are the most important motivation factor
maslow
what is maslows hierarchy of needs
the order of needs employees have, where the next cannot be fulfilled until the previous one is
what 5 things are in maslows hierarchy of needs
physiological, safety, belonging, esteem, self - actualisation
what did maslow say peoples needs are
money, social contacts, prove their worth
what did maslow recommend businesses do to meet their employees needs
understand the needs the staff are trying to satisfy through work, provide means for staff to fulfil their needs in the workplace
what two things were part of herzberg’s theory
motivation factors and hygiene factors.
what is a hygiene factor
elements that must be in place, but do not motivate staff
what is a motivation factor
elements that motivate staff
what is some examples of hygiene factors
salary, working conditions, security
what is some examples of motivation factors
achievement, recognition, growth opportunities
what does the method of motivation depend on
finance, type of job, type of staff, external factors
