Flashcards in Motivation theories Deck (6)
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1
What is Maslow's Hierarchy of Needs?
1. Basic physiological
2. Safety
3. Social, belonging
4. Esteem
5. Self-actualisation
2
What is Frederick Herzberg's motivation Theory?
Herzberg's Theory underpins the idea that rewards should be both financial and non-financial.
- Hygiene (maintenance) factors: pay, working conditions etc. If not met, the worker will be dissatisfied
J Company's policies and administration
J Supervision
J Working conditions
J Salary
J Interpersonal relations
J Status
J Job security
- Motivation factors: can create satisfaction.
• Intrinsic motivators are derived from the work itself
• Focus on factors that enrich the job and satisfy the employee
J Achievement
J Recognition
J The work itself
J Responsibility
J Advancement
J Growth
3
What is Edwin Locke's motivation theory?
- That satisfaction comes from achieving defined goals.
- The more challenging the goals, the greater effort will be put in and satisfaction enjoyed by the worker
- Difficult goals, when accepted by workers, result in higher performance than easy goals
- In modern workplaces this means:
• Workers must participate in setting goals and they must be realistic
• Guidance and advice from management necessary
• Management feedback on performance (progress toward achievement of goals) needed
- Notion that people will strive to do what they say they will do
4
David McClelland's theory is...?
- McClelland says we all have three motivating drivers, and one of these will be our dominant driver. This dominant motivator is largely dependent on our culture and life experiences.
• Achievement: self-actualisation and growth
• Affiliation: social needs or relatedness
• Power: esteem; need for attention and recognition
Achievement
• A strong need to set and accomplish challenging goals
• Takes calculated risks to accomplish their goals
• Likes to receive regular feedback on their progress and achievements
• Often likes to work alone
Affiliation
• Wants to belong to the group
• Wants to be liked, and will often go along with whatever the rest of the group wants to do
• Favours collaboration over competition
• Doesn’t like high risk or uncertainty
Power
• Wants to control and influence others
• Likes to win arguments
• Enjoys competition and winning
• Enjoys status and recognition
5
What are the two current motivating trends and what do they consist of?
1. Diversity management: goes beyond basic requirement for equal employment opportunity to see diversity as an advantage to harness
2. Family-friendly workplace: recognises that employees do not leave their personal lives at home - life expectations affect staff expectations and motivation
6