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Flashcards in Motivation theories Deck (6)
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1

What is Maslow's Hierarchy of Needs?

1. Basic physiological

2. Safety

3. Social, belonging

4. Esteem

5. Self-actualisation

2

What is Frederick Herzberg's motivation Theory?

Herzberg's Theory underpins the idea that rewards should be both financial and non-financial.
- Hygiene (maintenance) factors: pay, working conditions etc. If not met, the worker will be dissatisfied
J Company's policies and administration
J Supervision
J Working conditions
J Salary
J Interpersonal relations
J Status
J Job security
- Motivation factors: can create satisfaction.
• Intrinsic motivators are derived from the work itself
• Focus on factors that enrich the job and satisfy the employee
J Achievement
J Recognition
J The work itself
J Responsibility
J Advancement
J Growth

3

What is Edwin Locke's motivation theory?

- That satisfaction comes from achieving defined goals.
- The more challenging the goals, the greater effort will be put in and satisfaction enjoyed by the worker
- Difficult goals, when accepted by workers, result in higher performance than easy goals
- In modern workplaces this means:
• Workers must participate in setting goals and they must be realistic
• Guidance and advice from management necessary
• Management feedback on performance (progress toward achievement of goals) needed
- Notion that people will strive to do what they say they will do

4

David McClelland's theory is...?

- McClelland says we all have three motivating drivers, and one of these will be our dominant driver. This dominant motivator is largely dependent on our culture and life experiences.
• Achievement: self-actualisation and growth
• Affiliation: social needs or relatedness
• Power: esteem; need for attention and recognition

Achievement
• A strong need to set and accomplish challenging goals
• Takes calculated risks to accomplish their goals
• Likes to receive regular feedback on their progress and achievements
• Often likes to work alone
Affiliation
• Wants to belong to the group
• Wants to be liked, and will often go along with whatever the rest of the group wants to do
• Favours collaboration over competition
• Doesn’t like high risk or uncertainty
Power
• Wants to control and influence others
• Likes to win arguments
• Enjoys competition and winning
• Enjoys status and recognition

5

What are the two current motivating trends and what do they consist of?

1. Diversity management: goes beyond basic requirement for equal employment opportunity to see diversity as an advantage to harness
2. Family-friendly workplace: recognises that employees do not leave their personal lives at home - life expectations affect staff expectations and motivation

6

What is Human Resource Management?

Human Resource Management
• Focuses on the relationship between the employers and employees and how each of these stakeholders is able to work to achieve goals of the business and their own objectives.
• Concerned with…
- High levels of productivity
- People as a vital 'input' or recourse
- A motivated, skilled staff that compliments the business strategy
• HRM covers establishing, maintaining and terminating employment.
• Effective HMR is apparent in 4 indicators:
1. Good work performance
2. Job satisfaction among employees
3. Low levels of absenteeism
4. Low levels of staff turnover
• HR must support the overall business strategy and objectives

HR managers manage people and change - they must be aware of the business environment