Flashcards in Development Deck (14)
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1
What is the aim of Development?
To give recruits the basic information they need to adjust quickly.
2
What is the first type of Development Information?
Background:
- Industry information
- History and philosophy
- Goals and strategies
- Management structure, policies and procedures
3
What is the other type of Development Information?
Work-related
- Work schedules, hours
- Pay rates, benefits and conditions
- Supervisors and subordinates
- Technology used
4
What are the 2 types of Training?
On the Job and Off the Job.
5
What are the features of On the Job training?
Informal:
- Being shown what to do, asking questions, watching work
Formal:
- Job rotation, mentoring, internship, special assignment
6
What are the advantages of On the Job training?
- Provides experience
- High realism
- Productivity while learning
- Clarify tasks
7
What are the disadvantages of On the Job training?
- Mentor may not be suitable
- May be used unfairly
- Quality of training may not be that good
8
What are the features of Off the Job training?
- Away from work site
- Planned and conducted by outsiders
- Examples: classroom training, educational institutions
9
What are the advantages of Off the Job training?
- Delivered by a specialist
- A controlled learning development
- Permits variety
10
What are the disadvantages of Off the Job training?
- Costs money
- Uses valuable time
- May have to stray from normal duties to help out
11
What is Performance Management?
PERFORMANCE MANAGEMENT
- A strategic and integrated response to organisational success by improving the performance of the people who work in the organisation
- Converts organisational objectives into targets for departments, teams and individuals
- Performance appraisal: used to evaluate and improve performance over time.
12
What makes a good Performance Appraisal?
No:
• Personal bias - no favourites
• The halo effect - when someone is good at everything so there is an assumption that they are good at this certain job (you have to be honest with appraisal)
• Unclear standards of performance - unclear workplace expectations are not to be expected to be met
• Activity trap - busy doing activities and not doing work, being busy but not achieving anything
13
What are the reasons for reviews?
• Feedback
• Improvement
• Remuneration
• Promotion and goal review
• Training needs
• Necessary records
14
