My App Crammer Flashcards
(150 cards)
1
Q
Universal Containers wants to understand return on investment for the latest advertising buy. They currently use a private security model for all objects. What should an app builder recommend?
A. Utilize Account Hierarchies and Roil-Up Summary fields
B. Run an opportunities pipeline report
C. Change to a public security model
D. Configure Campaign Hierarchies and Campaign statistics
A
B. Run an opportunities pipeline report
2
Q
What are two capabilities of Schema Builder? Choose 2 answers
A. Editing custom settings
B. Creating a new record type
C. Showing selected objects on a page
D. Viewing page layouts in a new window
A
C. Showing selected objects on a page
D. Viewing page layouts in a new window
3
Q
Universal Containers created a custom object called Component to capture details about products sold. What approach should an app builder take to show Component as a related list on Product?
A. Create a master-detail relationship on Product to Component. Add the Component related list to
the Product page layout.
B. Create a junction object to relate Component and Product. Add the Component related list to the Product page layout.
C. Create a roll-up on Product. Add the Component related list to the Product page layout.
D. Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.
A
B. Create a junction object to relate Component and Product. Add the Component related list to the Product page layout.
4
Q
Which three field types should be referenced by a roll-up summary field using SUM?
Choose 3 answers
A. Percent B. Number C. Date D. Formula E. Currency
A
A. Percent
B. Number
E. Currency
5
Q
A customer service representative at Cloud Kicks wants to be able to collect information from customers using a prompts. Once the questions are completed, an email should be sent to the customer with a feedback form. What should be used to accomplish this?
A. Einstein Next Best Action
B. Lightning Flow
C. Process Builder
D. Apex Trigger
A
B. Lightning Flow (Screen Flow)
6
Q
Users at Cloud Kicks provided feedback that the time card custom page layout has too many fields on it, and some fields are only needed if other fields are entered. What should an app builder configure to help with this issue?
A. Dependent picklists
B. Separate page layouts
C. Lightning web components
D. Dynamic forms
A
D. Dynamic forms
7
Q
The VP of Sales at Cloud Kicks wants to have a set of screens to guide the inside sales team through collecting and updating data for leads. Once the leads are updated, the leads should be entered into a marketing journey activated by the sales rep checking the marketing checkbox. How should the app builder accomplish this?
Choose Two Answer
A. Process Builder
B. Lighting Flow
C. Workflow
D. Path
A
B. Lighting Flow
D. Path
8
Q
When an opportunity is closed date is pushed more than 30 days, manager approval is required. An approval process is in place but reps frequently forget to submit for approval to run the process. How can an app builder ensure that these opportunities are submitted into the approval process?
A. Change the entry criteria on the approval process to criteria are met and lock the record on initial submission.
B. Use a validation rule and an email alert to the manager requesting approval.
C. Submit the record for approval from an automated process.
D. Give the manager the “API Enabled” permission to permit approval responses by email.
A
C. Submit the record for approval from an automated process.
9
Q
How should an app builder configure access to a contact’s Twitter profile for Salesforce mobile app users?
A. Add a formula field to the Contact page layout.
B. Add an AppExchange Lightning Component to the mobile app.
C. Add the Twitter component to mobile view Lightning pages.
D. Add a Twitter Quick Action to the mobile navigation.
A
C. Add the Twitter component to mobile view Lightning pages.
10
Q
Representatives at Cloud Kicks use Salesforce to record information for new Leads. When new prospects are added, an outbound message is sent to the data warehouse with the Lead’s information. Which automation tool should an app builder use to meet this requirement?
A. Create a workflow rule with an outbound message as the action.
B. Design an approval process that sends an outbound message.
C. Create a process using Process Builder to send an outbound message.
D. Use Lightning Flow to send an outbound message.
A
A. Create a workflow rule with an outbound message as the action.
11
Q
*Which two standard Lightning page components are available in the Lightning App Builder?
Choose 2 answers
A. Highlights Panel
B. Quick Text
C. Accordion
D. Path
A
A. Highlights Panel
C. Accordion
12
Q
The VP of Sales wants a Chatter post to the All Sales private group when an Opportunity goes to the closed won stage. What two tools should the app builder use to automate this process?
Choose 2 answers
A. Workflow
B. Flow
C. Big Deal Alert
D. Process Builder
A
B. Flow
D. Process Builder
13
Q
Universal Containers uses a private sharing model on Accounts. User A and User B both own Accounts of their own and have both been sent a new Account record in an email owned by User C to take a look at. User A is able to open and view the record but User B receives an insufficient privileges error. User A and User B have the same role in the Role Hierarchy as User C. What are the three reasons User A has access but User 8 is unable to access the record?
Choose 3 answers
A. User A is in a Public Group that has access via a Sharing Rule
B. User A is on the same Account Team as User C
C. User A and User B have different profiles
D. User C has manually shared the record with user A
E. User A was granted an additional permission set
A
A. User A is in a Public Group that has access via a Sharing Rule
B. User A is on the same Account Team as User C
D. User C has manually shared the record with user A
14
Q
What is recommended to refresh a full sandbox?
A. After a UAT sign-off
B. Whenever a new production user is added.
C. After a major production release.
D. Within 3 hours of when it is needed.
A
C. After a major production release.
15
Q
What is the capability of schema Builder? Choose 2 Answers A. Showing selected objects on the page. B. Editing custom settings C. Viewing page layout in a new window D. Creating a new record type
A
A. Showing selected objects on the page.
C. Viewing page layout in a new window
16
Q
At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based
on the case priority. High-priority cases should be flagged red, medium-priority should be flagged
yellow, and low-priority cases should be flagged green. Which formula would accomplish this
requirement? Choose 2 answers
A. CASE( Priority, “Low”, “img/samples/flag_green.gif”, “Medium”, “img/samples/flag_yellow.gif”,
“High”, “img/samples/flag_red.gif”, “/s.gif”)
B. IMAGE( IF(ISPICKVAL(Priority, “Low”), “img/samples/flag_green.gif”, IF(ISPICKVAL(Priority,
“Medium”), “img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”),
“img/samples/flag_red.gif”))), “Priority Flag”)
C. IF(ISPICKVAL(Priority, “Low”), “img/samples/flag_green.gif”, IF(ISPICKVAL(Priority, “Medium”),
“img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”), “img/samples/flag_red.gif”, “/s.gif”)))
D. IMAGE(CASE( Priority, “Low”, “img/samples/flag_green.gif”, “Medium”,
“img/samples/flag_yellow.gif”, “High”, “img/samples/flag_red.gif”, “Priority Flag”)
A
B. IMAGE( IF(ISPICKVAL(Priority, “Low”), “img/samples/flag_green.gif”, IF(ISPICKVAL(Priority,
“Medium”), “img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”),
“img/samples/flag_red.gif”))), “Priority Flag”)
D. IMAGE(CASE( Priority, “Low”, “img/samples/flag_green.gif”, “Medium”,
“img/samples/flag_yellow.gif”, “High”, “img/samples/flag_red.gif”, “Priority Flag”)
17
Q
Universal Containers conduct evaluations of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, and their manager’s executive can view the rep’s evaluation record but the reps should not be able to view the executive comment field on their review. How can these requirement be met?
A. Use a private sharing model granting record access using hierarchy; manage field access with record types and field-level security
B. Use a private sharing model granting record access using custom setting; manage field access with page layouts and field level security
C. Use a private sharing model granting record access using hierarchy; manage field access with field level security
D. Use a private sharing model granting record access using custom setting; manage field access with record types and page layouts
A
C. Use a private sharing model granting record access using hierarchy; manage field access with fieldlevel security
18
Q
Sales manager at universal containers would like to standardize what information sales rep are gathering. Sales rep want recommendations, sales strategies and to know what key fields need to be completed at each step of the sales process on the opportunity record. What feature should an app builder use to provide this functionally?
A. Workflow
B. Path
C. Chatter feed
D. Global Action
A
B. Path
19
Q
A business user wants a quick way to edit a record’s status and enter a custom due date field from the record’s feed in Salesforce1 Mobile App. What could be used to accomplish this?
A. Custom Button
B. Custom URL formula field
C. Custom Action
D. Custom quick access link
A
C. Custom Action
20
Q
Universal Containers is migrating its sales operations from a legacy system that was used in Europe. Opportunities need to be imported with the proper country currency.
Which two steps should an app builder configure to meet these requirements? (Choose two.)
A. Include the Currency ISO code in all currency fields in the import file.
B. Use Data Loader to import the records.
C. Include the Currency ISO Code Column in the import file.
D. Use Import Wizard to import the records.
A
B. Use Data Loader to import the records.
C. Include the Currency ISO Code Column in the import file.
21
Q
The services manager would like to highlight case age. When a case is new, they would like to see a green flag on the case record. The flag should be yellow if the case is still open after one day. The flag should be red when cases are open after three days. Which two options should an app builder use to implement this requirements? Choose 2
A. Image
B. Formula field
C. Quick action
D. VLOOKUP
A
A. Image
B. Formula field
22
Q
Verified
Universal Containers wants to build a recruiting app that allows for multiple positions to appear on custom objects websites and postings. UC requires a report that shows the related custom objects of postings. Which two (2) items should an app builder configure to implement this?
A. Utilize the standard report type
B. Create two new custom report type
C. Configure a postings object with master detail field to both positions and websites
D. Configure a postings object with lookup field to both positions and websites
A
B. Create two new custom report type
C. Configure a postings object with master detail field to both positions and websites
23
Q
UVC uses a custom object to track open job positions. They would like to automatically post updates on a record’s feed whenever a position stage is changed. Which social feature can be used to accomplish this.
A. Workflow rule
B. Feed tracking
C. Feed quick Action
D. Auto response rule
A
B. Feed tracking
24
Q
Universal Containers has several new fields they requested for the opportunity product object. What should an app builder be able to configure using a formula field ?
A. A hyperlink to the parent account of the parent opportunity.
B. A mix of functions and concatenation of 10 account fields and 10 opportunity fields.
C. A combination of the opportunity`s text and a description fields.
D. A Rich text area field that uses HTML to bold certain characters
A
D. A Rich text area field that uses HTML to bold certain characters
25
Universal Containers wants its Field Sales team to only see the accounts that they own. Separate North American and European marketing teams should only see accounts in their respective regions. The Inside Sales Team needs to see all accounts in Salesforce.
How should an app builder accomplish this?
A. Set the Organization-Wide Default to Public for accounts. Create profiles for each Marketing Team, and create an Inside Sales Team role that is at the top of the Role Hierarchy.
B. Set the Organization-Wide Default to Public for accounts. Create criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team permission set with the "View All" setting for accounts.
C. Set the Organization-Wide Default to Private for accounts. Create permission sets for each Marketing Team, and create an Inside Sales Team profile with the "View All" setting for accounts.
D. Set the Organization-Wide Default to Private for accounts. Create criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team profile with the "View All" setting for accounts.
D. Set the Organization-Wide Default to Private for accounts. Create criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team profile with the "View All" setting for accounts.
26
What is a true statement when deleting a dashboard?
A. Deleting a dashboard requires a user to first edit the components to remove the underlying reports
B. Deleting a dashboard also deletes the components within it. It does not delete the custom reports used by the components.
C. Deleting a dashboard also deletes the components within it, as well as the custom reports used by the components
D. Deleting a dashboard does not move the dashboard to the recycle bin and therefore the dashboard cannot be recovered.
B. Deleting a dashboard also deletes the components within it. It does not delete the custom reports used by the components.
27
Sales reps at Universal Containers use Salesforce on their mobile devices. They want a way to add new contacts quickly and then follow up later to complete the additional Information necessary.
What mobile solution should an App Builder recommend?
A. Customize the mobile menu to move Contacts to the top.
B. Build a global action to create Contacts.
C. Add a compact layout to Contacts.
D. Use Path and set pre-defined values
B. Build a global action to create Contacts.
28
Sales representatives want to capture custom Feedback record details related to each Account. The sales reps want to accomplish this with minimal clicks on the Salesforce Mobile Application.
Which two solutions should be recommended in order to meet this requirement? (Choose two.)
A. Create a global action on Account.
B. Create an object-specific action on Account.
C. Create a feedback object as a parent of Account.
D. Create predefined values for most of the fields.
B. Create an object-specific action on Account.
| D. Create predefined values for most of the fields.
29
```
Which two features can be used to allow users to access flows. Choose 2 answers?
A. Invoked by a process
B. Custom button
C. Quick action
D. Flow launcher
```
B. Custom button
| C. Quick action
30
Which two report formats can be used as a source report to configure a reporting snapshot? Choose 2 answers
A. Matrix format
B. Tabular format
C. Joined format
D. Summary format
A. Matrix format
| D. Summary format
31
The Director of customer service wants to receive a notification when a case stays in the '' new'' status for more than four business hours.
Which two automation processes should be used to accomplish this?
Choose 2 answers
A. Escalation rules
B. Flow Builder
C. Process Builder
D. Scheduled Apex
A. Escalation rules
| C. Process Builder
32
What may occur if workflow rules are re-evaluated after a field change by a field update? Choose 2 answers
A. Cross-object workflow rules result in re-evaluation after field change.
B. Workflow rules trigger validation rules on field updates
C. Workflow rules trigger more workflow rules to be re-evaluated.
D. A recursive loop potentially results in exceeding organizational limits.
C. Workflow rules trigger more workflow rules to be re-evaluated.
D. A recursive loop potentially results in exceeding organizational limits.
33
Universal Containers has a new custom object for Invoices that includes an Invoice Number field, Before the Invoice object can be used, invoices will be migrated from an external system maintaining
their current Invoice Number. After the migration, salesforce will be the system of record and each new Invoice created in Salesforce must have a unique Invoice Number. How should the app builder configure the Invoice Number field?
A. Create a Text filed for the original Invoice Number and an AutoNumber field for the Salesforce
Invoice Number.
B. Create a Text field and mark it as a unique external ID field.
C. Create a Text field, then change it to AutoNumber after the migration.
D. Create an AutoNumber field and migrate the Invoices
B. Create a Text field and mark it as a unique external ID field.
34
Universal Containers has purchased a Lightning Component on the AppExchange. In which two areas can these Components be utilized? (Choose two.)
A. Standalone Lightning App
B. Flow Builder
C. Process Builder
D. Salesforce Mobile App
A. Standalone Lightning App
| D. Salesforce Mobile App
35
Which two are a capability of record types? Choose two answers
A. Having multiple record types on the record
B. Displaying different page layouts
C. Filtering picklist values
D. Displaying different field labels
B. Displaying different page layouts
| C. Filtering picklist values
36
At UVC, multiple departments utilize the Case object for different purposes. Some users submit cases while other users provide customer support with case records. What is the minimum required
configuration for an App Builder to enable different users to see different fields, based on the case type?
A. Record Types, Page Layouts, Case Teams and Profiles
B. Record Types, Page Layouts, Field Sets and Profiles
C. Record Types, Page Layouts, Support Process and Profiles
D. Record Types, Page Layouts, Permission Sets and Profiles
B. Record Types, Page Layouts, Field Sets and Profiles
37
Duplicate management for Leads has been Implemented at Universal Containers that it seems duplicate leads are still being created, the org Wide Default (OWD) is set to ''Private'' for Leads. Which two actions help prevent duplicate leads from being created?
Choose 2 answers
A. Change the lead Matching Rule to Block on Create.
B. Change the Lead Duplicate Rule details to Bypass Sharing Rules.
C. Change OWD for Leads to Public Edit.
D. Change OWD for Leads to public Read.
A. Change the lead Matching Rule to Block on Create.
| D. Change OWD for Leads to public Read.
38
```
Which type of relationship can be defined with external objects? Choose 2 Answers
A. Cross Organizational Look-up
B. External Look-Up
C. External Master-Detail
D. Indirect Look-Up
```
B. External Look-Up
| D. Indirect Look-Up
39
Universal Containers has created two custom objects called Seminars and Attendees. Organization wide defaults for those objects have been set to private. Universal Containers wants to set up a new junction object between these objects. A select group of users should be able to edit records in the junction object. Which (2) two steps should an app builder take to configure the proper security?
A. Create an owner-based sharing rule that gives Read access to the junction object.
B. Set Sharing Settings to Read Only on both master-detail relationship fields.
C. Set lookup filters on both junction object relationship fields.
D. Create owner-based sharing rules that give Read access to the master objects.
C. Set lookup filters on both junction object relationship fields.
D. Create owner-based sharing rules that give Read access to the master objects.
40
In order to delete the Opportunities, Universal Containers would like sales reps to submit requests for approval from their sales manager. What can be used to meet these requirements?
A. Approval Process with Time-Dependent workflow action.
B. Approval Process with Apex Trigger.
C. Two-step Approval process.
D. Process Builder with Submit for Approval action
C. Two-step Approval process.
41
universal containers has 20 different workflows on the opportunity object. To ensure that updates are processing properly for all field updates uc has the re-evaluate workflow rules after field change
checkbox checked. Recently after adding a new workflow, users have reported receiving errors about workflow limits. What should a app builder look at so address this?
A. Talk to a developer about apex code issues
B. Number of workflows per object limits
C. Workflows that cause each other to fire back and forth recursively
D. Workflows on other objects that are being re triggered
C. Workflows that cause each other to fire back and forth recursively
42
Universal Containers wants to track installation information once it container has been purchased on a custom object. Sales reps should have visibility of all the installation with their opportunities. visibility of all the installations associated with their opportunities. What kind of relationship should this new object have to the Opportunity?
A. Lookup
B. Hierarchical
C. Master-Detail
D. Many to Many
C. Master-Detail
43
The CRM Manager at Universal Containers has requested that a custom text field be converted to a picklist in order to promote better data hygiene. What needs to be considered before changing the field type? Choose 2 answers
A. Existing list views that reference the field may be deleted.
B. Field references will be removed in Visualforce pages
C. All data should be backed up before converting a text field.
D. Changing a field type will remove existing field history.
A. Existing list views that reference the field may be deleted.
C. All data should be backed up before converting a text field.
44
Universal Containers wants to deliver purchased containers to remote construction address. In these cases the customers will supply UC with the coordinates to the location.
What type of field should the app builder use to capture this information?
A. Number
B. Geolocation
C. Text
D. External Lookup
B. Geolocation
45
An app builder would like to streamline the user experience by reflecting summarized calculations of specific fields on various objects. Which field types could be used in roll-up summary fields to accomplish this?
Choose 3 answers
```
A. Currency
B. Percent
C. Date
D. Checkbox
E. Time
```
A. Currency
B. Percent
C. Date
46
Universal Containers wants to test code against a subject of production data that is under 5 GB. They want to refresh a sandbox weekly. Which type of sandbox should be used?
```
A. Developer Sandbox
B. Developer Pro Sandbox
C. Partial Copy Sandbox
D. Full Sandbox
E. Enterprise Sandbox
```
C. Partial Copy Sandbox
47
Universal Containers is setting up salesforce for the first time. Management wants the sales and marketing teams to have different navigation names in the salesforce1 mobile app. Which option is
available to an app builder to satisfy the requirement?
A. Create sales and marketing profiles to ensure read access to different objects
B. Create roles for sales and marketing and assign a custom homepage layout for each role.
C. Create mobile navigation menus for both the sales and marketing profiles.
D. Create public groups for sales and marketing and create mobile navigation menus for each group
C. Create mobile navigation menus for both the sales and marketing profiles.
48
Universal Containers would like to collaborate with its customers within Salesforce, and has decided to enable the "Allow Customer Invitations" Chatter setting. What permission is granted to Customers when invited to Chatter Group?
A. The ability to invite members to groups of which they are a member
B. The ability to @mention accounts of which they are a contact.
C. The ability to request access to public groups
D. The ability to interact with members of their groups
D. The ability to interact with members of their groups
49
Universal Containers sales reps can modify fields on an opportunity until it is closed. Only the sales operation team can modify the post closed follow-up dates and post closed follow-up comments fields. How can these requirements be met?
A. Use record types with field sets and restrict editing fields using field-level security.
B. Use field-level security on page layouts to restrict editing fields
C. Use multiple record types, page layouts and profiles.
D. Use field level security to mark fields as read only on the sales profile
B. Use field-level security on page layouts to restrict editing fields
50
After universal containers converted qualified leads. Sales reps need to be able to report on converted leads. How should an app builder support for this requirement ?
A. Enable preserve lead status in the lead conversion settings
B. Assign the representative view and edit converted leads permission
C. Ensure the representative has read access to the original lead records
D. Create a custom report type with converted leads as the primary object
A. Enable preserve lead status in the lead conversion settings
51
An App Builder has been asked to integrate Salesforce with an external web service. The web service must be notified every time an Opportunity is Won. Which two (2) can satisfy this requirement?
A. Use a workflow rule and an outbound message
B. Use a flow and an outbound message
C. Use a process and Apex Code
D. Use a process and an outbound message
A. Use a workflow rule and an outbound message
| C. Use a process and Apex Code
52
What is a key consideration when using unmanaged packages?
Choose 2 answers
A. A namespace is not required to create an unmanaged package.
B. The person who created the unmanaged package can change or update installed components
C. The person who created the unmanaged package has no control over the installed components
D. A namespace is required to create an unmanaged package.
A. A namespace is not required to create an unmanaged package.
C. The person who created the unmanaged package has no control over the installed components
53
Sales managers want to be automatically notified any time there is a change to an opportunity close date and want these changes to be tracked on the opportunity. Which two configurations should an
app builder recommend?
Choose 2 answers
A. Create an opportunity outbound message
B. Activate historical trending for opportunities
C. Enable feed tracking on opportunities
D. Use process builder on opportunities and a chatter post action
C. Enable feed tracking on opportunities
| D. Use process builder on opportunities and a chatter post action
54
Universal Containers has public Read-Write as the Account Org Wide Default (OWO) setting. Visitors to the Universal Containers Customer Community report they can see all of Universal Containers' account records. How should an app builder configure Account sharing so that Community users only see their own Account.
A. Create an Account record type for External Accounts.
B. Set the Account External OWD to Private.
C. Define an Owner-based Sharing Rule for External Accounts.
D. Define a Permission Set External Accounts.
D. Define a Permission Set External Accounts.
55
Universal Containers uses a private sharing model for opportunities. This model CANNOT be changed due to a regional structure A new sales operations team has been created. This team needs to perform analysis on Opportunity data, all should have read and write access to all Opportunities. What are two recommended solutions for the app builder to give the users appropriate access?
Choose 2 answers
A. Add a manual share for all opportunities with each user on the sales operations team.
B. Create a criteria-based sharing rule to share all opportunities with the sales operations private group.
C. Create a criteria-based sharing rule to share all opportunities with the sales operations public group.
D. Add a permission set with "View All" and "Modify All" opportunity permissions enabled.
C. Create a criteria-based sharing rule to share all opportunities with the sales operations public group.
D. Add a permission set with "View All" and "Modify All" opportunity permissions enabled.
56
A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts. What could be used to accomplish this?
A. Lightning process builder
B. Workflow Rules
C. Lightning Connect
D. Visual workflow
D. Visual workflow (Screen Flow)
57
An App Builder is loading the data into salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the account object. For future data loads this ID will be used when upserting records. Which field attribute should be selected?
Choose 2 answers
A. Unique
B. Required
C. External ID
D. Text (encrypted)
A. Unique
| C. External ID
58
Service Agents are required to confirm a user's identity before providing support information over the phone.
What feature can an app builder use to help agents meet this requirement?
A. Include Surveys as a Case related list
B. Case Validation Rules
C. Add Path to the top of the Case layout
D. Guided Action Flows on the record page
D. Guided Action Flows on the record page
59
What is true statement regarding master - detail relationship? Choose 3 answers
A. A master-detail relationship cannot be created if the custom object on the detail side already contains data.
B. A master – detail relationship cannot be converted to a look-up relationship
C. Deleting a master record in a master detail relationship deletes all related detail records
D. Standard objects can be on the detail side of the custom object in a master-detail relationship
E. Master-detail relationship can convert to a look –up relationship if no roll-up summary field exist. on the master object
A. A master-detail relationship cannot be created if the custom object on the detail side already contains data.
C. Deleting a master record in a master detail relationship deletes all related detail records
E. Master-detail relationship can convert to a look –up relationship if no roll-up summary field exist
on the master object
60
Universal Containers has several large customers that sell their products through dealers. Each customer and dealer has an individual rep who works directly with uc and each is billed separately.
How can an app builder implement these requirements?
A. Create a single account record, add each rep as a contact and create a custom dealer object
B. Create both customer and dealer as accounts, add each rep as a contact on the corresponding account and create an account hierarchy.
C. Create a single parent record, add each rep as a contact to the parent account and add each dealer as a child record
D. Create both customer and dealer as accounts, create account teams on each account and associate the dealer records with the parent account.
B. Create both customer and dealer as accounts, add each rep as a contact on the corresponding account and create an account hierarchy.
61
Universal containers require different fields to be filled out at each stage of the opportunity sales process. what configuration steps can an app builder use to meet this requirement?
A. Define record types and page layouts for each stage
B. Create a process builder to prompt the user for field information
C. Add the path component to the lightning record page
D. Set page layout required fields based on the current stage
C. Add the path component to the lightning record page
62
Universal Containers would like to embed a chart of all related Opportunities, by stage, on the Account detail page. Which type of report should the App Builder create to add to the Account page
layout?
A. A summary report on the Opportunity object.
B. A summary report on the Account object.
C. A tabular report on the Account object.
D. A tabular report on the Opportunity object.
A. A summary report on the Opportunity object.
63
An app Builder creates an Account validation rule on the Industry field that will throw an error if the length of the field is longer than 6 characters. Another App Builder creates a workflow rule with a field update that sets the Industry field to Technology whenever the Billing City field is set to San Francisco. What will happen the next time a sales person saves an Account with a Billing City of San
Francisco?
A. The record will save and the Industry field will change to Technology
B. The record will not save and the validation rule’s error message will be displayed
C. The record will not save and no error message will be displayed
D. The record will save but the Industry field will not change to Technology
A. The record will save and the Industry field will change to Technology
64
What is a feature that can extend record access beyond the organization-wide defaults? Choose 2
Answers
A. Public or private groups.
B. Criteria-based sharing rules.
C. Owner-based sharing rules.
D. Dynamic role hierarchy
B. Criteria-based sharing rules.
| C. Owner-based sharing rules.
65
When configuring a record type, an App Builder can configure the available value of a picklist field for the page layout. Which opportunity standard field is available to be configured directly in the Opportunity record type?
Choose 2 answers
A. Forecast Category
B. Lead Source
C. Type
D. Stage
B. Lead Source
| C. Type
66
What type of field can be referenced by a Roll-up Summary field using SUM?
Choose 3 answers
```
A. Formula
B. Currency
C. Number
D. Percent
E. Date
```
B. Currency
C. Number
D. Percent
67
Dupe Question
Universal Containers has deployed custom tabs to Production via changes sets, without including the profile settings or permission sets. What is the settings for the visibility of custom tabs?
A. Custom tabs are default off for all users.
B. Custom tabs are default on for all uses.
C. Custom tabs are hidden for all users.
D. Custom tabs are NOT deployed.
C. Custom tabs are hidden for all users.
68
A new custom object is being created with a private sharing setting. The business wants to share individual records with specific people or group of people on a case by case basis. What options does the business user have to manually share individual records?
Choose 3 answers
```
A. Public Groups
B. Permission Sets
C. Roles
D. Profiles
E. Users
```
A. Public Groups
C. Roles
E. Users
69
Universal Containers generates leads from three different sources: web, trade shows, and partners. Some of the information collected is applicable to all sources, there is also information that is unique to each type of lead. What should an app builder configure to meet these requirements?
A. Create three lead record types each with its own page layout containing the relevant fields
B. Create a partner community and a record type for web and trade show leads
C. Create three sections on the lead layout and instruct users to collapse the non-relevant fields
D. Create custom page payouts for each type of lead only containing the relevant fields
A. Create three lead record types each with its own page layout containing the relevant fields
70
```
Universal containers (uc) wants to delete data in several fields for 5000 lead records. UC export the selected record IDs and fields that need to have data deleted in a csv file. Which two steps should an app builder suggest to meet these requirements ?
Choose 2 answers
```
A. Select the correct record type
B. Use import Wizard to update leads using the CSV file
C. Select insert null values in settings.
D. Use Data Loader to update leads using the CSV file
C. Select insert null values in settings.
| D. Use Data Loader to update leads using the CSV file
71
Managers at Universal Containers want a quick way to create additional accounts to form a hierarchy from a parent account record. They want to auto-populate five fields based on the parent to make it easier for users to create the child accounts quickly.
What should the app builder recommend?
A. Custom Global Quick Action
B. Custom Button on Account
C. Custom Action on Account
D. Custom Link on Account
C. Custom Action on Account
72
UVC wants to optimize routes for its traveling service personnel. What is recommended solution?
A. Configure routing options in a custom object
B. Use geolocation fields with Distance and Geolocation formulas
C. Configure Territory hierarchy and rules for routes based on territory
D. Use an AppExchange partner product
D. Use an AppExchange partner product
73
The CFO wants to make sure that a deal with more than a 40% discount gets approved by the VP of Finance before a quote is sent to the customer.
In which two (2) ways can this be accomplished? (Choose two.)
A. Create a new approval process that has automatic submission enabled in the entry criteria.
B. Launch a flow that uses the submit for approval action to submit deals for approval.
C. Launch a new approval process that has automatic submission enabled as an initial submission action.
D. Create a new process with a submit for approval action to automatically submit deals for approval.
B. Launch a flow that uses the submit for approval action to submit deals for approval.
D. Create a new process with a submit for approval action to automatically submit deals for approval.
74
The convert button on leads should NOT appear until the lead status picklist is set to a qualified. What should an app builder suggest to meet these requirements?
A. Picklist dependency, page layouts, record types
B. Custom button, validation rule, record types
C. Process builder field update, quick action, record type
D. Page layout, record types, process builder field update
D. Page layout, record types, process builder field update
75
A production org includes custom objects containing confidential Information. A sandbox is needed that Includes data records, excludes all of the confidential objects, and can be refreshed weekly the confidential objects, and can be refreshed weekly. What steps should an App Builder take to meet these requirements?
A. Create a Full Sandbox and use a sandbox template
B. Create a Developer Pro Sandbox and schedule Data loader to download selected object data weekly.
C. Create a Partial Copy Sandbox and use a sandbox template.
D. Create a Developer Sandbox and schedule Data loader to download selected object data weekly
C. Create a Partial Copy Sandbox and use a sandbox template.
76
Universal containers has a custom picklist called support level on the account object. They would like to show the real time value of support level on all case records. How can an app builder implement this requirement?
A. Create a roll-up summary field using support level on the account object
B. Create a formula field on the case object using the TEXT function.
C. Create a process builder and use a field update on the case object.
D. Create a formula field on the account object using the ISPICKVAL function
C. Create a process builder and use a field update on the case object.
77
Universal containers requires that all users specify a contract is sent on each opportunity prior to marking it as closed won. uc wants to be able to report on how many opportunities have sent contracts compared to how many have a missing contract when the opportunities closed. what type of field should an app builder configure to fulfill this requirement ?
A. Text
B. Picklist
C. Checkbox
D. Text Area
C. Checkbox
78
An app builder wants to streamline the user experience by reflecting summarized calculation of specific fields on various objects. Which three fields types should be used in roll-up summary fields to accomplish this?
Choose 3 answer
```
A. Percent
B. Checkbox
C. Currency
D. Date
E. Time
```
A. Percent
C. Currency
D. Date
79
Universal Containers wants to test code against a subnet of production data that is under 5 GB, Additionally, Universal Containers wants to refresh this sandbox every weekend. Which type of sandbox should be used to accomplish this?
A. Full
B. Developer
C. Developer Pro
D. Partial Copy
D. Partial Copy
80
Which two relationship types can be defined with external object?
Choose 2 answers
A. Cross-Organization Lookup
B. External Master-Detail
C. External Lookup
D. Indirect Lookup
C. External Lookup
| D. Indirect Lookup
81
An App Builder at UVC would like to prevent users from creating new records on an Account related list by overriding standard buttons. Which two should the App Builder consider before overriding standard buttons?
Choose 2 Answers
A. Standard buttons can be changed on lookup dialogs, list views, and search result layouts
B. Standard buttons can be overridden with a Visualforce page
C. Standard buttons that are not available for overrides can still be hidden on page layouts
D. Standard buttons can be overridden, relocated on the detail page, and relabeled
B. Standard buttons can be overridden with a Visualforce page
C. Standard buttons that are not available for overrides can still be hidden on page layouts
82
The director of marketing has asked the app builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units. Which function should be used to calculate the difference?
A. Datevalue()
B. Now()
C. Date()
D. Today()
D. Today()
83
Which two metadata changes can be made directly in a production environment without deploying from a sandbox?
A. Visualforce pages
B. Apex triggers
C. Validation rules
D. Apex classes
A. Visualforce pages
| C. Validation rules
84
Which sandbox type allows for the use of a sandbox template?
A. Developer Sandbox
B. Partial Sandbox
C. Config Sandbox
D. Developer Pro Sandbox
B. Partial Sandbox
85
The VP of sales at Universal Containers wants to have a set of screens to guide the inside sales team through collecting and updating data for leads. How can the App Builder accomplish this?
A. Visual workflow
B. Lightning Process Builder
C. Workflow
D. Lightning Connect
A. Visual workflow
86
A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances. What is the recommended solution to grant the customer service agent access to the field?
A. Create a permission set that allows read-only access to the field via Field Level Security and assign it to the agent.
B. Create a new profile to allow for read-only access to the field via Field Level Security and assign it to the agent
C. Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via Field Level Security
D. Update the custom field’s Field Level Security in setup to allow the agent read-only access to the field.
A. Create a permission set that allows read-only access to the field via Field Level Security and assign it to the agent.
87
Universal Containers provide access to Salesforce for their sales, service and marketing teams. Management wants to ensure that when user login, their home tab provides access to links and documentation that are specifically relevant to their job function. How can this requirement be met?
A. Create separate home page custom components and layouts; assign to user by role.
B. Expose specific elements within a home page custom component determined by profile.
C. Create separate home page custom components and layouts; assign to user by profile.
D. Expose specific elements within a home page custom component determined by role.
C. Create separate home page custom components and layouts; assign to user by profile.
88
Universal Containers uses a private Account sharing model. They have a Process Improvement team with representatives from multiple departments that needs to view all accounts that have been flagged as problem accounts.
How should this team be granted access to the records?
A. Use a record owner sharing rule that is shared with the Process Improvement public group.
B. Use a criteria-based sharing rule where the accounts are shared with the Process Improvement public group.
C. Write a trigger to use Apex Managed Sharing to grant access with the Process Improvement team.
D. Use a record owner sharing rule that is shared with the Process Improvement role.
B. Use a criteria-based sharing rule where the accounts are shared with the Process Improvement public group.
89
UVC has deployed custom tabs to Production via change sets, without including the profiles settings. What is true about the visibility of custom tabs in Enterprise Edition?
A. Custom tabs are default off for all the users.
B. Custom tabs are not deployed
C. Custom tabs are hidden for all users
D. Custom tabs are default on for all the users
C. Custom tabs are hidden for all users
90
What are two reason to create an unmanaged package?
Choose 2 answers
A. Distributing open-source projects on the AppExchange.
B. Publishing an application for sale on the AppExchange
C. Deploying from a Developer Edition environment
D. Distributing upgradeable components to other Salesforce org
A. Distributing open-source projects on the AppExchange.
| D. Distributing upgradeable components to other Salesforce org
91
Which two features can extend record access beyond the organization-wide defaults?
A. Dynamic role hierarchy
B. Criteria-based sharing rules
C. Owner-based sharing rules
D. Public or private groups
B. Criteria-based sharing rules
| C. Owner-based sharing rules
92
UVC wants to show different picklist values to different groups of users in a custom picklist field. What should be configured?
A. Page Layout
B. Record Types
C. Field-level security
D. Permission sets
B. Record Types
93
Which statement is true about an external id field?
Choose 2 answers
A. The field must be unique since duplicates are not allowed within salesforce
B. The field can be unique based on case-sensitive or case-insensitive values.
C. The field must contain at least one number and at least one letter
D. The field contains unique records identifiers from a system outside of salesforce
A. The field must be unique since duplicates are not allowed within salesforce
D. The field contains unique records identifiers from a system outside of salesforce
94
What is a use case for validation rules?
A. Prevent non-managers from joining a private Chatter Group
B. Restrict partner Lead visibility to the channel sales team
C. Ensure zip/postal codes are entered in the correct format
D. Prevent deals with less than a 10% discount from entering an approval process
C. Ensure zip/postal codes are entered in the correct format
95
UVC wants to automate a business process using workflow. They are aware that workflow rules may cause recursive behavior, and as a result certain actions will only cause workflow rules that didn't fire previously to be retriggered. Which workflow action might cause this behavior?
A. Workflow Outbound messages with the “Protected Component” field selected
B. Workflow Field Updates with the “Re-evaluate Workflow Rules After Field Changes” field selected
C. Workflow Emails containing hard coded links with Salesforce IDs referencing specific workflow
rules
D. Workflow Tasks where the “Due Date” field is set to “Rule Trigger Date” minus X days
B. Workflow Field Updates with the “Re-evaluate Workflow Rules After Field Changes” field selected
96
A manager wants to calculate the number of days since an account was last contacted through email.
Which field type should be used to accomplish this?
A. Formula
B. Number
C. Roll-up Summary
D. Date
A. Formula
97
Universal Containers needs to send an Outbound Message to an external system when record has been updated. What is recommended feature to meet this requirement?
A. Process Builder
B. Lightning Connect
C. Visual Workflow
D. Workflow
D. Workflow
98
Universal containers needs to flag Leads with one or more business areas. They need to add a field to capture these to the Lead records. There is no need to report on this field. What is the appropriate field type?
A. Picklist
B. Picklist (multi-select)
C. Text area
D. Radio Buttons (multi select)
B. Picklist (multi-select)
99
UVC sells to three different types of organizations. Partner, Enterprise, and Small Business. Some of the information collected about each organization overlaps; however, there are also unique attributes to each type of organization that need to be tracked, some of which are required. What Solution meets these requirements?
A. Three Account record types, each with its own page layout to display the relevant fields for that type of organization
B. Three custom objects for the three organization types, each with custom fields that pertain to that type of organization
C. A Partner Community for partner organization records, and two lead record types for Enterprise and Small Business organizations
D. Three different sections on an Account page layout, with each section displaying the relevant fields for that organization.
A. Three Account record types, each with its own page layout to display the relevant fields for that type of organization
100
Which two rules can be configured for the Opportunity object?
Choose Two ANSWERS
A. Escalation Rule
B. Assignment Rule
C. Workflow Rule
D. Validation Rule
C. Workflow Rule
| D. Validation Rule
101
Which two statements are true about record types?
Choose two answers
A. They can be used to control user role hierarchy
B. They allow different picklist values for all picklist fields
C. They allow different page layouts and mandatory fields
D. They can be enabled by profile and permission set
B. They allow different picklist values for all picklist fields
C. They allow different page layouts and mandatory fields
102
UVC needs to update a field on an Account when an Opportunity Stage is changed to Closed-Lost. Which two (2) should be used to accomplish this requirement?
Choose two answers
A. Process Builder
B. Assignment Rule
C. Approval Process
D. Workflow Rule
A. Process Builder
| D. Workflow Rule
103
Universal Containers has a customer base where many customers have the same or similar company names. Which functionality should be configured to improve an end user`s search experience?
Choose 2 answers
A. Update the account search layouts view filter settings.
B. Update the account search layouts search results columns displayed.
C. Update the account search filter fields.
D. Update the account search layouts accounts tab columns displayed
B. Update the account search layouts search results columns displayed.
C. Update the account search filter fields.
104
What option is available to an App Builder when defining an object-specific Create Record custom action?
Choose 2 answers
A. Pre-Defining field values on the target object.
B. Redirecting the end user to the detail page of the target object
C. Specifying the fields and layout of the action.
D. Allowing the end user to choose the record type
A. Pre-Defining field values on the target object.
| D. Allowing the end user to choose the record type
105
Which three standard component types are available in the Lightning App Builder?
Choose 3 answers
```
A. Plain Text
B. Filter Text
C. Rich Text
D. Report details
E. Recent Items
```
C. Rich Text
D. Report details
E. Recent Items
106
Which two features can be used to allow users to access Visual Workflows?
Choose 2 answers
A. Custom Button
B. Invoked by Process
C. Visual Workflow Launcher
D. Quick Action
A. Custom Button
| D. Quick Action
107
The VP of Sales has requested that Account Site information should be visible on all Opportunity records. What is the recommended solution to meet this requirement?
A. Cross-Object Formula Field
B. Workflow Rule
C. Process Builder
D. Roll-Up Summary Field
A. Cross-Object Formula Field
108
UVC has two types of customer support processes: Platinum and Diamond. The App Builder created separate record types for each process on the Case Object. The customer support team should not be able to create new cases with the Diamond record type. How can this requirement be met?
A. Update the profile to remove the Diamond record type from the support team
B. Make the record type hidden to all users and then use sharing rules to share it
C. Update the OWD to private
D. Remove the ability for the support team to create new case records
A. Update the profile to remove the Diamond record type from the support team
109
Which two solutions prevent a formula field from being referenced by a Roll-Up Summary Field?
A. A cross-object workflow updating a field referenced by the formula field
B. A cross-object field reference in the formula field
C. The CASE() function in the formula field
D. The NOW() function in the formula field
A. A cross-object workflow updating a field referenced by the formula field
B. A cross-object field reference in the formula field
110
UVC uses a custom object called Candidates to track information about people who are being recruited for jobs within the company. When an employee refers a recruiting candidate, that employee should have access to the Candidate record, however, only HR users should be able to view, edit, and report on the Salary field. Which action should be recommended for controlling who can view the Salary field?
A. Create and assign separate Candidate page layouts for general employee users and HR users
B. Create and assign separate Candidate record types for general employee users and HR users
C. Restrict access to the “Salary” field for general employee users using field-level security
D. Restrict access to the “Salary” field for general employee users using custom sharing settings
C. Restrict access to the “Salary” field for general employee users using field-level security
111
Which capability allows an app builder to grant object-level access?
Choose 2 answers
A. Assigning a user a Profile that allows Read access to an object
B. Assigning a user a Permission Set that allows for Read and Edit access to an object
C. Assigning a user a Public Group that allows for Read and Edit access to an object
D. Assigning a user a Role that allows Read access to an object.
A. Assigning a user a Profile that allows Read access to an object
B. Assigning a user a Permission Set that allows for Read and Edit access to an object
112
Which three Salesforce functionalities are ignored when processing field updates in workflow rules and approval processes? (Choose three.)
```
A. Field-level security
B. Record type picklist value assignments
C. Multiple currencies
D. Validation rules
E. Decimal places and character limits
```
A. Field-level security
B. Record type picklist value assignments
D. Validation rules
113
Universal Containers (UC) uses a custom object to track expense reports. UC wants to automatically post updates on a record’s feed whenever an expense report has been approved Which social feature can be used to accomplish this?
A. Feed Quick action
B. Approval process
C. Feed tracking
D. Auto-response rule
C. Feed tracking
114
An app builder wants to show groups as the last navigation menu item in the salesforce1 mobile app. However, the app builder is not able to select groups as one of the items on the drop-down menu. What could cause this?
A. Groups is showing up in the recent section and not in the navigation menu
B. Groups is not included in the select Create a criteria based sharing rule using the projects department that grd list for the navigation menu
C. Groups is included in the smart search items but not on the navigation menu
D. Groups cannot be the last item in the navigation menu.
C. Groups is included in the smart search items but not on the navigation menu
115
Universal Containers has created the custom objects Candidate and Interview in Salesforce to track candidates and interviews respectively. The company wants to track the total number of interviews a candidate has gone through on the candidate record without writing any code. How can app builder accomplish this requirements?
Choose 2 answers
A. Use a roll-up summary field on the candidate record to show the total number of interviews.
B. Use a master-detail relationship between the Candidate and the Interview objects.
C. Use a lookup relationship between the Candidate and Interview objects
D. Use a formula field on the candidate record to show the total number of interviews
A. Use a roll-up summary field on the candidate record to show the total number of interviews.
B. Use a master-detail relationship between the Candidate and the Interview objects.
116
What is a true statement in regards to creating custom report types?
A. When the primary object is a custom object and is deleted, then the report type and any reports created from it must be deleted manually.
B. The detail object in a master- detail relationship cannot be added as a secondary object on a custom report type
C. Once a report type is saved with a standard or custom primary object, the primary object cannot be changed for that report type.
D. Any object can be chosen unless the object is no visible to the person creating the report type through security settings
C. Once a report type is saved with a standard or custom primary object, the primary object cannot be changed for that report type.
117
Universal Containers has a junction object called Invoices with a primary Master-Detail relationship with Accounts and a secondary Master-Detail relationship with Contacts. The app builder has a requirement to change the primary Master-Detail relationship to Lookup. What happens to the Master-Detail relationship with Contacts?
A. The Contacts Master-Detail values are cleared from invoices.
B. The Contacts Master-Detail also converts to Lookup.
C. The Contacts Master-Detail field is deleted from the object.
D. The Contacts Master-Detail becomes the primary.
D. The Contacts Master-Detail becomes the primary.
118
Where can a custom button be placed?
Choose 3 answers
```
A. On the User Object
B. On the Custom List View
C. On a Person Account
D. On a related list
E. On a Web-to-Case form
```
B. On the Custom List View
C. On a Person Account
D. On a related list
119
Universal Containers has separated business requirements for consumer and Business Opportunities. The sales team work with both types of Opportunities. The app builder created two record types on the Opportunity Object. Which action can now be performed?
Choose 2 answers
A. Prevent access to secure data fields by sales process.
B. Specify a different page layout by sales process.
C. Enable field validation by sales process.
D. Create unique Opportunity stages by sales process.
B. Specify a different page layout by sales process.
| C. Enable field validation by sales process.
120
Universal Containers is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates, but not cases for other groups. Managers and users should be able to view all cases. What is the recommended solution to configure this?
Choose 2 answers
A. Create standard role hierarchies
B. Set organization-wide sharing defaults to public read/only.
C. Create criteria-based sharing rules.
D. Set organization-wide sharing defaults to private.
A. Create standard role hierarchies
| B. Set organization-wide sharing defaults to public read/only.
121
What should be done to provide managers access to records of which they are not the owner in a private sharing model?
A. Create a Manager Permission set and select the “View All Data” option
B. Create a Manager profile and select the “View My Teams Data” option.
C. Define a Role Hierarchy and use the Grant Access Using Hierarchies option
D. Set the Manger field for each User Record on the Manager’s team.
A. Create a Manager Permission set and select the “View All Data” option
122
What is a true statement regarding roll-up summary fields?
Choose 2 answers
A. Roll-up summary fields can only be created on the master of a master-detail relationship.
B. The roll-up summary field inherits the field – level security of the child object
C. Changes to the value of a roll-up summary field column of roll-up summary filters.
D. Multi-select picklist fields can be used in the field column of roll-up summary filters.
A. Roll-up summary fields can only be created on the master of a master-detail relationship.
C. Changes to the value of a roll-up summary field column of roll-up summary filters.
123
Universal Containers uses a custom object to track Site Visits. When the status of a Site Visit is changed from "In Progress" to "On Hold", the business wants the Site visit owner to be automatically assigned to an "On Hold" queue. Which capability can be used to accomplish this?
A. Apex Trigger
B. Action
C. Assignment Rule
D. Visual Workflow
C. Assignment Rule
124
What is a true statement in regard to managing access to reports and dashboards?
Choose 2 answers
A. Users with the “Manage Public Reports” permission can organize reports by creating custom report folders and sending invitations to users to access them.
B. Users must have certain permissions to access public, hidden, or shared folders.
C. Users with the “Manage Public Reports” and “Create and Customize Reports”permissions can create custom reports that all users canview.
D. Users that want to grant access to personal folders can manually share a personal folder with a user or publicgroup.
A. Users with the “Manage Public Reports” permission can organize reports by creating
custom report folders and sending invitations to users to access them.
C. Users with the “Manage Public Reports” and “Create and Customize Reports”permissions
can create custom reports that all users canview.
125
At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases for IT and HR requests. Other users provide customer support with case records. How can an App Builder enable different users to see different fields, based on the case type?
A. Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by profile.
B. Create different case field sets for IT, HR and Customer Support. Assign different field sets by profile.
C. Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by role.
D. Create different case field sets for IT, HR and Customer Support. Assign different field sets by role.
A. Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by profile.
126
Which values must be defined when creating a new Opportunity stage? Choose 3
```
A. Probability
B. Type
C. Forecast category
D. Close date
E. Amount
```
A. Probability
B. Type
C. Forecast category
127
A divisional manager wants to add a chart into a page layout Which report format can be used as the source report to accomplish this?
Choose 2 answers.
A. Matrix format with a chart.
B. Joined format with a chart.
C. Tabular format with a chart.
D. Summary format with a chart.
A. Matrix format with a chart.
| D. Summary format with a chart.
128
What is a use case for approval processes?
Choose 2 answers.
A. Approve expense reports automatically when less than $50.
B. Update the PTO record field with the user’s manager.
C. Require the CFO to review the salary range for all job offers.
D. Ensure an opportunity that has at least one product added.
A. Approve expense reports automatically when less than $50.
| C. Require the CFO to review the salary range for all job offers.
129
What type of field can be used to filter a Report Chart that has been added to a Page Layout?
A. Name Field
B. Formula Field
C. Matching ID Field
D. Standard Field
C. Matching ID Field
130
Universal Containers has a custom assessment object used by three divisions. Each division wants to track different information on the assessments, including different values for the status picklist. Division managers do not want their teams to be able to create another division’s assessment. How can this be accomplished?
A. Create additional custom assessment objects, one for each division, to track their assessments so information can be tracked separately. Use profiles to restrict access to the three custom objects.
B. Create separate assessment record types for each division and use them to limit picklist values. Create separate page layouts for each record type and use profiles to restrict record type access.
C. Create three page layouts to determine the fields and picklist values for each user based on the division indicated on their user record. Use field-level security to restrict access to each division’s
fields.
D. Create a separate page layout for each division and assign them profiles. Use the profile setting to configure each division’s custom field list and picklist values for assessments.
B. Create separate assessment record types for each division and use them to limit picklist values. Create separate page layouts for each record type and use profiles to restrict record type access.
131
Universal Containers wants to provide a different view for its users when they access an Account record in Salesforce1 instead of the standard web version. How can this be accomplished?
Choose 2 answers
A. By adding a mobile layout and assigning it to a profile.
B. By adding quick actions in the publisher section.
C. By adding actions in the Salesforce1 action bar section.
D. By adding Visualforce page to the mobile cards section
A. By adding a mobile layout and assigning it to a profile.
| D. By adding Visualforce page to the mobile cards section
132
A custom object named assignment has a private sharing setting that grants access using hierarchies. The organization has a role hierarchy where the"Specialist" role reports to a "Manager" role which reports to a "Director" role. The Director role is at the top of the role hierarchy. A user who is in the manager role create a new assignment record. Who can see this record?
A. The record owner and the directors in their Hierarchy.
B. The record owner and the managers in their hierarchy.
C. The record owner q in their hierarchy.
D. The record owner and the specialists in their hierarchy.
A. The record owner and the directors in their Hierarchy.
133
The App Builder at Universal Containers has been asked to ensure that the Amount field is populated when the stage is set to Closed Won. What can be used to meet this requirement?
A. Validation Rule
B. Lightning Process Builder
C. Workflow
D. Approval Process
A. Validation Rule
134
A junction object has two Master-Detail relationships. What happens to a junction object record when either associated master record is deleted?
A. The record is deleted and placed in the recycle bin.
B. The master record can’t be deleted if it has a child record.
C. The look-up field on the junction object record is cleared.
D. The record is permanently deleted and can’t be restored.
A. The record is deleted and placed in the recycle bin.
135
Universal containers is importing 1000 records into Salesforce. They want to avoid any duplicate records from being created during the import. How can these requirements be met?
A. Include a column in the import file that has either record names, Salesforce IDs, or external IDs that can be used to match records.
B. When importing the file, select the “Prevent Duplicates” option on the last step of the Import Wizard and import the file.
C. After importing all of the custom objects, run a duplicate check report, export the record to a CSV File, and run a mass delete to purge any duplicates.
D. After importing all of the custom objects, review all records created and manually merge or delete and duplicate record
A. Include a column in the import file that has either record names, Salesforce IDs, or external IDs that can be used to match records.
136
Universal Containers needs the ability to generate contract documents. All the data required for a contract resides in a custom object. What is the recommended solutions?
A. Enable the contract feature and create a custom Contract template based on the Standard
template.
B. Store a template in the static resources and configure the Action Link Template to use it.
C. Create the HTML template for contracts and store it in the Public Folder.
D. Select and install an AppExchange product to meet the contract generation needs.
D. Select and install an AppExchange product to meet the contract generation needs.
137
To Synchronize Accounts, orders and shipments in real time, a developer has built a custom interface between an external system and salesforce, prior to deployment, the developer needs to confirm that the interface can sustain the syncing of thousands of records at a time. Which sandbox environment is recommended to complete performance and load testing?
A. Partial Sandbox
B. Developer Sandbox
C. Developer Pro Sandbox
D. Full Sandbox
D. Full Sandbox
138
Universal Container needs to add an additional recipient to a workflow email alert that is fired from the case object. What type of field could be added to the case object to allow the additional desired recipient on the email alert?
Choose 2 Answers
A. Formula field
B. Email Field
C. Text Field
D. Lookup field
B. Email Field
| C. Text Field
139
The customer service team at Universal containers uses a custom Project object to track their customer projects. An App builder needs to create a relationship between the project object and the related client Account record. A private sharing model is in place for both Accounts and projects. Which statement is true when creating an Account lookup field on the Project object?
Choose 2 answers
A. The account lookup field on the project record can be made optional.
B. Cross-object field updates between the Project and Account records are not supported
C. Users can only delete Accounts if they have access to related projects records
D. The account record can include roll-up summary field with data from the project records
A. The account lookup field on the project record can be made optional.
C. Users can only delete Accounts if they have access to related projects records
140
An app builder has created a report for sales people to view records from the custom object, some users have complained that they are unable to see all of the appropriate records. What steps should be taken to ensure data visibility within the report?
Choose 3 Answers
A. Check organization-wide defaults
B. Check the user’s profile for object settings.
C. Check the report folder sharing settings
D. Check reports filter
E. Check Sharing rules
A. Check organization-wide defaults
B. Check the user’s profile for object settings.
E. Check Sharing rules
141
Universal container has a custom object for shipping information. They have to ship to both businesses and consumers. They need to show additional values in the custom field called insurance type for business shipping records. How can this be set up?
A. Use Record type with single page layout.
B. Create multiple picklist fields on the object
C. Use record types with multiple page layout
D. Create a multi-select pick-list field.
D. Create a multi-select pick-list field.
142
Universal container would like to use a chatter group for their mergers and acquisitions team to collaborate on potential new projects. This project should not be visible for non-members to see or join, and can be accessed by invites only.
A. Private group
B. Public group
C. Unlisted group
D. Member group
C. Unlisted group
143
Which statement is true for embedding a Visualforce page in a page Layout.
Choose 2 Answers
A. Visualforce Pages on a field set have attributes for width and height.
B. Visualforce Pages can be placed anywhere in the page layout.
C. Visualforce Pages on a page layout have attributes for width and height
D. Visualforce Pages can only be place in the Visualforce section in a page layout.
B. Visualforce Pages can be placed anywhere in the page layout.
C. Visualforce Pages on a page layout have attributes for width and height
144
What is a section of the Lightning App Builder Tool? Choose 3 Answers
```
A. Canvas
B. Mini Page Layout
C. Selected Publisher Actions
D. Mobile Cards
E. Components
```
A. Canvas
C. Selected Publisher Actions
E. Components
145
Universal Container wants to display a message when a case needs follow up. What can be used to display different text on the case record depending on the number of days a case is opened?
A. Formula Field
B. Workflow Update
C. Case Process
D. Lightning Process Builder
A. Formula Field
146
Which statement is true when a new full sandbox is created?
Choose 2 answers
A. User’s email addresses will not be modified.
B. Default email deliverability is set to system email only
C. Chatter data will be copied to the sandbox by default
D. Usernames will be modified uniquely for that sandbox
A. User’s email addresses will not be modified.
| B. Default email deliverability is set to system email only
147
Universal Containers needs a field on the Account to track how many Opportunities are closing within the next 30 days. What can be used to accomplish this goal?
A. Process Builder
B. Apex Code
C. Roll-up Summary Field
D. Workflow Rule
C. Roll-up Summary Field
148
Universal Containers has two teams: Sales and Services. Both teams interact with the same records. Sales users use ten fields on the Account record. Services users use three of the same fields as the Sales team, but also have five of their own, which the sales team does not use. What is the minimum configuration necessary to meet this requirement?
A. One profile, two record types, one page layout
B. Two profiles, two record types, two page layouts
C. One profile, one record type, one page layout.
D. Two profiles, one record type, two page layouts
B. Two profiles, two record types, two page layouts
149
The Director of Customer Services wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours.
Which two automation processes should be used to accomplish this? (Choose two.)
A. Flow Builder
B. Process Builder
C. Escalation rules
D. Scheduled Apex
B. Process Builder
| C. Escalation rules
150
Universal Containers manages internal projects by department using a custom object called Projects. Only employees in the project's respective department should have view access to all of the department's project records. If an employee changes job roles and moves to another department, the employee should no longer have access to the projects within their former department.
Which two options will meet these requirements assuming the organization-wide default for Projects is set to Private? (Choose two.)
A. Create a criteria-based sharing rule using the Project's department that grants access to users by profiles.
B. Create a criteria-based sharing rule using the Project's department that grants access to users by permission sets.
C. Create a criteria-based sharing rule using the Project's department that grants access to users by roles.
D. Create a criteria-based sharing rule using the Project's department that grants access to users by public groups.
C. Create a criteria-based sharing rule using the Project's department that grants access to users by roles.
D. Create a criteria-based sharing rule using the Project's department that grants access to users by public groups.
