Operations Management Flashcards
Wright Corporation planned to produce 3,000 units of its single product, Pactium, during November. The standard specifications for one unit of Pactium include six pounds of materials at $.30 per pound. Actual production in November was 3,100 units of Pactium. The accountant computed a favorable materials purchase price variance of $380 and an unfavorable materials quantity variance of $120. Based on these variances, one could conclude that:
A. more materials were purchased than were used.
B. more materials were used than were purchased.
C. the actual cost of materials was less than the standard cost.
D. the actual usage of materials was less than the standard allowed.
C. the actual cost of materials was less than the standard cost.
A material purchase price variance is computed:
MPPV = Quantity Purchased × Difference between actual and standard price
If this variance is favorable, the actual material price must have been less than the standard material price.
The resource base figures prominently in performance measures such as return on investment, residual income, and economic value added. The theoretically superior (not necessarily the one most widely used) investment base would be:
A. book value.
B. historical cost.
C. replacement value.
D. All of the answer choices are correct.
C. replacement value.
Replacement cost is a measure of current value. Since revenue and most expenses are also stated in terms of current value, a more consistent performance measure (i.e., return on investment or residual income) will result when all variables are stated in current dollars. Use of replacement or current values assures that a more relevant performance result will be obtained.
Jansen, Inc., pays bonuses to its managers based on operating income. The company uses absorption costing, and overhead is applied on the basis of direct labor hours. In order to increase bonuses, Jansen’s managers may do all of the following, except:
A. defer expenses such as maintenance to a future period.
B. increase production schedules independent of customer demands.
C. decrease production of those items requiring the most direct labor.
D. decrease production of those items requiring the least direct labor.
B. increase production schedules independent of customer demands.
Absorption costing treats fixed costs as product cost and assigns the fixed costs to the units produced. Fixed costs follow the units through work-in-process and finished goods as an inventoriable cost. Non-production costs are recognized when they are incurred. With absorption costing, a manager’s organization will show a higher operating income if some of the goods produced are inventoried since the inventoried goods will carry with them some of the fixed overhead costs that were incurred during the period.
Managers will show lower operating income if they decrease production of those items requiring the most direct labor. The lower operating income results from the fact that a decrease in the production of items that require the most direct labor hours means that each of the items that is produced will have more fixed costs associated with it. The increase in fixed costs per item will reduce operating income.
What is the role of IT in business process re-engineering?
A. It is the major facilitator for new ways of sharing information within a specific organization and outside of the organization.
B. It only creates the systems that work the processes and workflows.
C. It is the minor facilitator for creating the systems that work the process and workflows.
D. It maintains the process management piece of the project.
A. It is the major facilitator for new ways of sharing information within a specific organization and outside of the organization.
IT is the major facilitator for coming up with new forms of working and sharing information within a specific organization, and also with organizations outside of the original organization. They are a key department to keep processes, workflows, and communications working.
he following information pertains to a byproduct called Moy:
Sales in 20X2 5,000 units
Selling price per unit $6
Selling costs per unit 2
Processing costs 0
Inventory of Moy was recorded at net realizable value when produced in 20X1. No units of Moy were produced in 20X2. What amount should be recognized as profit on Moy’s 20X2 sales?
A. $0
B. $10,000
C.$20,000
D. $30,000
A. $0= (5000$6)-(6-2)5000-(2*5000)
Net realizable value equals expected market value (selling price) less any separable processing and selling costs. If byproduct Moy was recorded at net realizable value, the following entry would have been made in 20X1:
Dr. Byproduct Inventory 5,000($6-$2) $20,000
Cr. Work-In-Process $20,000
When the 5,000 units of Moy were sold in 20X2, the sale would be recorded using the following summary journal entry:
Dr. Cash (5,000 x $6) $30,000
Cr. Byproduct Inventory $20,000
Cr. Cash (for selling costs) (5,000 x $2) 10,000
As can be seen, no profit is recognized when byproduct inventory is recorded at net realizable value.
Vested, Inc., made some changes in operations and provided the following information:
Year 2 Year 3
Operating revenue $ 900,000 $1,100,000
Operating expenses 650,000 700,000
Operating assets 1,200,000 2,000,000
What percentage represents the return on investment for Year 3?
A. 28.57%
B. 25%
C. 20.31%
D. 20%
B. 25%=(1100-700)/((1200+2000)/2
Return on investment (ROI) is calculated by dividing the average invested capital into the net income:
Average invested capital is (Operating assets from Year 2 + Operating assets from Year 3) ÷ 2.
Average invested capital = ($1,200,000 + $2,000,000) ÷ 2 = $3,200,000 ÷ 2 = $1,600,000
Net income is Operating revenue - Operating expenses:
Net income = $1,100,000 - $700,000 = $400,000
ROI = Net income ÷ Average invested capital:
ROI = $400,000 ÷ $1,600,000 = 0.25, or 25%
The following information pertains to Base Manufacturing Co.:
Selected Cost Driver Costs
Estimated annual overhead $ 900,000
Estimated annual direct labor cost 1,800,000
Actual direct labor cost for March 160,000
Actual overhead for March 90,000
Base Manufacturing Co.’s applied overhead for March is:
A.$320,000.
B. $75,000.
C. $80,000.
D. $90,000.
C. $80,000=(900/1800)*160
The overhead rate is calculated as follows:
Estimated annual overhead ÷ Estimated annual direct labor = Overhead Rate
$900,000 ÷ $1,800,000 = 0.50
Therefore, overhead is applied at 50% of actual direct labor cost:
$160,000 × 0.50 = $80,000 applied overhead
For a fixed-price proposal, the deliverables due on the contract are not clearly defined. As a result, the potential contractor should:
A. submit the bid because the client’s price seems more than adequate to meet the contract requirements.
B. modify the terms to account for unforeseen difficulties that may arise.
C. build in a cost escalator to adjust for materials price increases during the execution of the contract.
D. wait to bid until the deliverables are clearly defined.
D. wait to bid until the deliverables are clearly defined.
The answer choice “wait to bid until the deliverables are clearly defined” is correct because it is not possible to price a bid correctly if the costs that will be incurred are unknown. Those costs will not be known until the deliverables are clearly defined.
Other answers are incorrect because the costs that will be incurred are unknown.
Which of the following is not considered a step in the planning stage?
A. Create a communications plan
B. Create a schedule
C. Create a quality control plan
D. Monitor the project
D. Monitor the project
The planning stage is the planning of the project and does not go beyond planning. As a result, the planning stage of a project includes the following:
Creating the project plan Creating a schedule Creating a control plan Creating a quality control plan Creating a risk management plan Creating a communications plan Creating a completion plan Monitoring the project occurs at a later stage.
Madi and Molly, Inc., produces lumber, with an average pine tree having 61% of its trunk producing construction grade lumber. Of the remaining 39%, 22% is used for producing wood products for a local furniture manufacturer, and 17% goes to waste. Therefore, Madi and Molly’s lumber usage rate is 83%. In 20X1 the local furniture manufacturer closed, leaving no viable prospects for Madi and Molly to sell the 22% of the wood allocated to the furniture manufacturer. What improvement initiative should Madi and Molly implement to have its lumber usage rate rise back above 80%? You can assume that an increase in the lumber usage rate will replace 100% of the revenue lost from the furniture manufacturer.
A. Lean production
B. Business excellence framework
C. Six Sigma
D. Business process re-engineering
A. Lean production 精益生产
Upon the loss of sales to the furniture manufacturer, Madi and Molly were looking at waste of 39% (100% - 61% for lumber = 39%) as well as a loss in revenue. By implementing lean production tools to achieve 80% conversion of the raw materials (pine trees) into lumber, Madi and Molly would see its revenue stream remain even, while its waste was reduced from 39% to 20%. While it is true that waste was originally 17% before the loss of the furniture client, Madi and Molly’s decision to implement lean production tools must be based upon the current production data, which showed a 39% waste factor.
Managers of the Doggie Food Co. want to add a bonus component to their compensation plan. They are trying to decide between return on investment (ROI) and residual income (RI) as the performance measure they will use. If Doggie adopts the RI performance measure, the relevant required rate of return would be 18%. One segment of Doggie is the Good Treats division, where the manager has invested in new equipment. The operating results from this equipment are as follows:
Revenues $80,000
Cost of goods sold 45,000
General and administrative expenses 15,000
Assuming that there are no income taxes, what would be the ROI and RI, respectively, for this equipment, which has an average value of $100,000?
A. $2,000, 20%
B. 35%, $3,600
C. $3,600, 35%
D. 20%, $2,000
D. 20%, $2,000
20%=(80-45-15)/100
2000=100*18%-(80-45-15)
Residual income (RI) is net income above a minimum desired rate of return on invested capital. The minimum desired net income is found by multiplying the desired rate of return by invested capital. Return on investment (ROI) is net income divided by invested capital.
Revenues of $80,000 less total expenses of $60,000 leaves net income of $20,000. Dividing $20,000 net income by invested capital of $100,000 gives a 20% ROI.
The desired return at 18% on invested capital of $100,000 is $18,000. Subtracting this from the $20,000 net income leaves residual income of $2,000.
Mason Company uses a job order cost system and applies manufacturing overhead to jobs using a predetermined overhead rate based on direct-labor dollars. The rate for the current year is 200% of direct-labor dollars. This rate was calculated last December and will be used throughout the current year. Mason had one job, No. 150, in process on August 1 with raw materials costs of $2,000 and direct-labor costs of $3,000. During August, raw materials and direct labor added to jobs were as follows:
No. 150 No. 151 No. 152
Raw materials $ X $4,000 $1,000
Direct labor 1,500 5,000 2,500
Actual manufacturing overhead for the month of August was $20,000. During the month, Mason completed Job Nos. 150 and 151. For August, manufacturing overhead was:
A. over-applied by $4,000.
B. under-applied by $7,000.
C. under-applied by $2,000.
D. under-applied by $1,000.
C. under-applied by $2,000= (20-(15+5+2.5)*200%)
Actual August overhead $20,000
Overhead applied in August:
Job No. 150 direct labor $1,500
Job No. 151 direct labor 5,000
Job No. 152 direct labor 2,500
Total direct labor $9,000
Times overhead rate x 200%
Equals overhead applied $18,000
Under-applied overhead for August $ 2,000
Three of the basic measurements used by the theory of constraints (TOC) are:
A. gross margin (or gross profit), return on assets, and total sales.
B. number of constraints (or subordinates), number of non-constraints, and operating leverage.
C. throughput (or throughput contribution), inventory (or investments), and operational expense.
D. fixed manufacturing overhead per unit, fixed general overhead per unit, and unit gross margin (or gross profit).
C. throughput (or throughput contribution), inventory (or investments), and operational expense.
The theory of constraints uses three measurements: throughput contribution, investments, and operating costs.
Residual income is a performance evaluation that is used in conjunction with return on investment (ROI) or instead of ROI. In many cases, residual income is preferred over ROI because:
A. residual income is a measure over time while ROI represents the results for a single time period.
B. residual income concentrates on maximizing absolute dollars of income rather than a percentage return as with ROI
C. the imputed interest rate used in calculating residual income is more easily derived than the target rate that is compared to the calculated ROI
D. average investment is employed with residual income while year-end investment is employed with ROI
B. residual income concentrates on maximizing absolute dollars of income rather than a percentage return as with ROI
Residual income is determined by subtracting imputed interest on assets used by a segment or project from the segment or project’s calculated net income. Residual income seeks to maximize absolute dollars of income.
Both residual income and ROI measure results for a single time period and use average investment. The target rate is the same as the imputed interest rate.
Just-in-time production is also called:
A. kaizen.
B. lean manufacturing.
C. activity-based management.
D. backflush costing.
B. lean manufacturing.
Lean manufacturing is another term for just-in-time (JIT) production system, in which a company develops a group of vendors who can supply the inventory with minimum lead time just before the item is required in the manufacturing process. The goal is to maximize customer value and minimize costs.
When comparing strategic planning with operational planning, which one of the following statements is most appropriate?
A. Strategic planning is performed at all levels of management.
B. Operational planning results in budget data.
C. Strategic planning focuses on authority and responsibility.
D. Operational planning is long-range in focus.
B. Operational planning results in budget data.
Operational planning results in budget data to be used in planning day-to-day operations. This is the only true statement among the answer choices.
Strategic planning is performed only at the highest level of management and focuses on long-range goals.
Preparation of performance reports depends on the result of operational planning.
Which of the following costing methods provides the added benefit of usefulness for external reporting purposes?
Variable
Absorption
A. I only
B. II only
C. Both I and II
D. Neither I nor II
B. II only Absorption 吸收
The difference between variable and absorption costing relates to the way fixed overhead costs are handled. Under variable costing, fixed manufacturing costs are period costs, and under absorption costing, fixed manufacturing costs are inventoriable.
Since GAAP and tax law only allow the use of absorption costing, variable costing does not provide any benefits for external reporting purposes.
A CPA would recommend implementing an activity-based costing system under which of the following circumstances?
A. The client is a single-product manufacturer.
B. Most of the client’s costs currently are classified as direct costs.
C. The client produced products that heterogeneously consume resources.
D. The client produced many different products that homogeneously consume resources.
C. The client produced products that heterogeneously consume resources.
Activity-based costing (ABC) systems use a two-step process. First, a separate pool accumulates the overhead costs associated with each activity and some distinct measure is found for that activity. Overhead costs from each activity pool are allocated to product lines on the basis of the activity measure. In a second step, the overhead costs accumulated by product line are then allocated to the individual units in the product line.
The idea is that when various products consume significantly different levels of resources, costs can be more accurately assigned by identifying the level of resource use for each different product. Therefore, activity-based costing would be appropriate if the client’s products heterogeneously consume resources (each takes different levels of resources).
A single product manufacturer would not be able to benefit from closely analyzing the cost structure of different products. ABC systems are used to assign indirect costs, not direct costs clearly associated with specific products. If the different products homogeneously consume resources, they all have the same level of resource consumption, so the client would not benefit from analyzing the differences in resource consumption
Which of the following would not be appropriate to consider in the physical design of a data center?
A. Evaluation of potential risks from railroad lines and highways
B. Use of biometric access systems
C. Design of authorization tables for operating system access
D. Inclusion of an uninterruptible power supply system and surge protection
C. Design of authorization tables for operating system access
Authorization tables for operating system access address logical controls, not physical controls.
External risks should be evaluated to determine the center’s location. Biometric access systems control physical access to the data center. Power supply systems and surge protection are included in data center design.
Which of the following is one of the four perspectives of a balanced scorecard?
A. Just-in-time
B. Innovation
C. Benchmarking
D. Activity-based costing
B. Innovation
A balanced scorecard considers several areas in comparing performance results of different business units, including customer satisfaction, learning and growth (innovation), internal business process improvements, and financial measures related to operations of the unit.
JIT (just-in-time) and benchmarking are management policies related to corporate strategies, but they have no relationship to performance measurement.
Activity-based costing is a method of assigning costs to products rather than a performance measurement tool.
Which of the following is the best way to identify and manage risk?
A. Know the impact on the project
B. Have experts on the team
C. Control costs
D. Know the risks
B. Have experts on the team
The best way to identify and manage risk is to have experts in the area of the project on the team. These experts will have had experience in the aspects of the project and can help identify possible risks as well as manage the risks without busting the bank.
Product Cott has sales of $200,000, a contribution margin of 20%, and a margin of safety of $80,000. What is Cott’s fixed cost?
A. $16,000
B. $24,000
C. $80,000
D. $96,000
B. $24,000= (200-80=BE) *20%=24
The contribution margin is sales revenue minus all variable costs. Fixed costs are not considered in calculating contribution margin.
Margin of safety is the excess of actual or budgeted sales over breakeven point sales. It is the amount by which sales could decrease before losses occur.
At sales of $200,000, Cott has a margin of safety of $80,000. Sales would be $120,000 at breakeven.
With sales of $120,000, the contribution margin toward fixed costs and profit is 20% of $120,000, or $24,000. However, there is zero profit at breakeven, so the contribution margin exactly equals fixed costs, which must be $24,000.
Which of the following techniques effectively measures improvements in product quality as a result of internal failure costs?
A. Inspection of in-process goods
B. Recording the number of products returned over time
C. Tracking the number of products reworked
D. Tracking warranty expenses over time
C. Tracking the number of products reworked
A decrease in the number of products reworked over time represents an improvement in product quality due to a reduction in defective products produced.
Internal failure means defective products identified in quality inspections that must be discarded or reworked. External failure means defective products delivered to customers that must be replaced. Inspection of in-process goods may identify defective units, but the inspection does not measure the improvement in quality. Improvement is measured by using the results of the inspections.
Recording the number of products returned over time and tracking warranty expenses over time are incorrect because they represent an external failure cost, not an internal failure cost.
Which of the following is not a business process modeling tool?
A. Use case diagrams
B. Activity diagrams
C. Unified modeling language
D. Activity modeling diagram
D. Activity modeling diagram
Use case diagrams, activity diagrams, business process modeling notation, extended business modeling language, and unified modeling language are all business process modeling tools.