Operations - Technology

Question 1

Name 8 pieces of technology that can be used in the Operations department

Answer 1

1. Stock control systems (EPOS, etc.)
2. CAD
3. CAM
4. Robotics
5. Internet
6. Metal detectors
7. Email
8. Barcodes and QR codes

Question 2

Describe Stock control systems as a piece of technology that can be used by the operations department

Answer 2

Integrated software e.g. EPOS and physical hardware e.g. scanner are used to monitor the quantity, location and status of stock.

Question 3

Describe CAD as a piece of technology that can be used by the operations department

Answer 3

A computer system is used to create or modify a design.

Question 4

Describe CAM as a piece of technology that can be used by the operations department

Answer 4

• Computer-aided manufacturing (CAM) uses machines controlled by computers in the manufacturing process.
• Reduces the risk of human error and ensures consistency across all products produced.

Question 5

Describe Robotics as a piece of technology that can be used by the operations department

Answer 5

Used in manufacturing and factories, can be used to handle boring, repetitive or dangerous tasks.

Question 6

Describe the Internet as a piece of technology that can be used by the operations department

Answer 6

Can be used to research supplier prices

Question 7

Describe E-mail as a piece of technology that can be used by the operations department

Answer 7

Used to purchase supplies quickly

Question 8

Describe a Metal Detector as a piece of technology that can be used by the operations department

Answer 8

• Used to ensure no metal that isn’t meant to be in the final product has ended up in the final product
• Mainly used in the food industry

Question 9

Describe Barcodes and QR codes as a piece of technology that can be used by the operations department

Answer 9

• Can be used to aid the delivery process → customers and businesses can use QR codes to track packages
• Can be used to aid stock control as part of an EPOS system