People - Training

Question 1

Name and define the 3 types of training

Answer 1

• Induction training - New employees are introduced to the business when they begin the job
• On the job - Training takes place at the business. Usually carried out by experienced staff.
• Off the job - Employees train away from the company. Usually carried out by an expert

Question 2

• Give 4 examples of on-the-job training
• Describe each one

Answer 2

Work-shadowing - New employee observes experienced employee
Apprenticeship - Apprentice trains in the workplace for part of the week whilst training off the job
Coaching - Trainer trains trainee step by step, helping them along the way
Job rotation - Trainee does tasks in several departments and can learn many skills

Question 3

Give 3 advantages and disadvantages of On-the- Job training

Answer 3

ADVANTAGES
* Specific → Suits business’s needs
* Nothing to pay for → Cheaper
* Work isn’t interrupted by staff attending courses outside the office

DISADVANTAGES
* Not led by experts → Lower quality of training
* Employees may pick up bad habits from other workers
* Work interruptions → lower concentration

Question 4

What does induction training include?

Answer 4

1. Tour of workplace
2. Meeting the team
3. Health and Safety briefing
4. Relevant information given in a manual

Question 5

Give 3 advantages and disadvantages of induction training

training

Answer 5

ADVANTAGES
* Helps new employees feel at ease
* New employees know where to seek help → improved productivity
* Shows business is interested in the new employee

DISADVANTAGES
* Overwhelming for new employees
* Resources need to be created for training → Expensive
* Experienced employees may have to tour new employees → Time-consuming for the employees

Question 6

• Give 3 examples of off-the-job training
• Describe each one

Answer 6

• College and Uni - Employee attends a facility to gain a qualification
• Distant learning - Employee recieves resources to study in their own time
• Workshops and tutorials - Employees attend organised events at specialist venues

Question 7

Give 3 advantages and disadvantages of off-the-job training

Answer 7

ADVANTAGES
* Led by experts → Higher quality
* No workplace distractions → Higher concentration
* Networking opportunities

DISADVANTAGE
* Needs to be paid for → Expensive
* Time is spent away from work → Lower productivity
* Irrelevant skills may be learned

Question 8

List 5 benefits of training staff

Answer 8

1. Helps new staff in the organisation
2. Improves employee productivity
3. Creates a flexible workforce
4. Increases levels of job satisfaction and motivation
5. Increases employees’ chances of promotions