organisational design

Question 1

what is an organisational structure

Answer 1

shows how ppl and management are organised in abusines

Question 2

what does a organisational structure determine

Answer 2

• who’s responsible for who , who’s in charge

Question 3

factors that influence organisational structure

Answer 3

size of business ,
management and leadership style
type of business,= e.g does it have lots of locations

Question 4

span of control

Answer 4

number of employees who a manager is responsible for

Question 5

what is wide and narrow span on control

Answer 5

wide - manager control of 7
narrow -director , control of 3 manangers

Question 6

adv of wide and narrow soc

Answer 6

narrow -
close supervision
more effective communcation

wide -
better if labour costs are high , reduces number of manager

Question 7

what does span of control depend on

Answer 7

size of business
skill of manager

Question 8

chains of command

Answer 8

describes ines of authority in business

Question 9

levels of hierachy

Answer 9

number of layers of management in organisation structure

tall and short hierachy

Question 10

delayering

Answer 10

• removing layers of management from hierachy of organisation

Question 11

adv of de layering

Answer 11

adv
lower labour costs
faster decision making

disadv
- less chances of promotion

Question 12

delegation

Answer 12

assignment to others of authority for tasks

Question 13

adv w delegation

Answer 13

adv -
- reduces management stress

disadv-
- increase workload/ stress for subordinates

Question 14

employee empowerment

Answer 14

• giving employees the power to do their job

Question 15

empowerment

Answer 15

• linked to motivation and customer services

Question 15

centralised decision making

Answer 15

-decision making at the top of hierachy
- senior managers

Question 16

adv and dis of centralisation

Answer 16

adv easier to implement polices for while business
prevents other parts of business becoming too independent

disadv-
lack of authority down hierarchy = reduce motivation

Question 17

decentralised decision making

Answer 17

• decision making is spread out , to include junior managers

Question 18

adv and disadv of decentralisation

Answer 18

adv -
decisions made closely to customers
-improve staff motivation
- better able to respond to local circumstances

disadv-
hard to ensure consistency in every location
- harder to get tight strict fncancial control

Question 19

job design

Answer 19

abt th taks and resppnsiblities given to a jobb
- it can influence labour productivity , a boring job = poor quality and low productivity

Question 20

job enrichment and job enlargement

Answer 20

enrichment -
giving workers more interesting and harder tasks
- more motiviating

enlargement
- giving more tasks of similar nature