organisational design Flashcards

(26 cards)

1
Q

What is an organisation structure?

A

The way in which a business is arranged to carry out its activities

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2
Q

Name three key functions of an organisation structure.

A
  • Communication routes
  • delegation of work
  • control
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3
Q

What are layers of hierarchy?

A

The management structure that shows who is responsible to whom in an organisation.

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4
Q

What is the chain of command?

A

The path along which orders are passed down the hierarchy.

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5
Q

What determines levels of responsibility in an organisation?

A

The amount of control delegated from above within the hierarchy.

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6
Q

Define span of control.

A

The number of subordinates directly answerable to a manager.

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7
Q

What is the difference between wide and narrow span of control?

A
  • Wide span: more delegation and trust
  • Narrow span: tighter control and supervision.
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8
Q

Who is a line manager?

A

The person directly above an employee in the hierarchy.

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9
Q

Who is a subordinate?

A

An employee who reports to a line manager.

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10
Q

What is a traditional hierarchical structure?

A

A system with multiple levels

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11
Q

Name two advantages of a traditional hierarchical structure.

A
  • Clear communication paths
  • defined responsibilities.
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12
Q

Name two disadvantages of a traditional hierarchical structure.

A
  • Bureaucratic delays
  • poor interdepartmental communication.
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13
Q

What is an independent structure?

A

An informal or flexible structure often used in professional teams like lawyers or doctors.

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14
Q

What is a matrix structure?

A

A structure where teams from different departments work together on a project.

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15
Q

Give two benefits of a matrix structure.

A
  • Better use of specialist skills
  • improved innovation.
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16
Q

Name two problems with matrix structures.

A
  • Communication challenges
  • potential conflict between managers.
17
Q

What is an entrepreneurial structure?

A

A structure where a few key people (often the owner) make all the major decisions.

18
Q

What defines a tall organisation?

A

Many layers of hierarchy and a long chain of command.

19
Q

What defines a flat organisation?

A

Few layers of hierarchy with wide spans of control.

20
Q

List two advantages of a flat structure.

A
  • Faster decision-making
  • increased employee motivation.
21
Q

List two disadvantages of flat structures.

A
  • Potential lack of direction
  • interdepartmental misalignment.
22
Q

What is a centralised organisation?

A

A structure where key decisions are made by senior management.

23
Q

Name one pro and one con of centralisation.

A
  • Pro: Quick decision-making.
  • Con: Can demotivate lower-level staff.
24
Q

What is a decentralised organisation?

A

A structure where decision-making is delegated to lower levels of management.

25
Name one advantage and one drawback of decentralisation.
- Advantage: Motivates staff. - Drawback: May lead to lack of strategic direction.
26
What is downsizing in an organisation?
Reducing business operations or workforce to cut costs and remain competitive.