ORGANIZATIONAL COMMITMENT Flashcards

1
Q

It is the strength of the attachment an employee feels towards an organization

A

Organizational Commitment

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2
Q

It may be measured by the degree to which an individual is ready to adopt organizational values and goals.

A

Organizational Commitment

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3
Q

It may be measured by the degree to which an employee fulfills his/her job responsibilities. And it may also be measured by behavior observed in the workplace.

A

Organizational Commitment

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4
Q

how much an employee actuallylikesor feels part of an organization has a tremendous effect on employee and organizational performance.

A

Affective commitment

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5
Q

TRUE OR FALSE. High levels of affective commitment in employees will not only affect continuance commitment, but also encourages the employee to try to bring others into the talent pool of the organization.

A

TRUE

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6
Q

What makes an employee act as a brand ambassador?

A

High levels of affective commitment

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7
Q

What might happen when there is an employee with high continuance and a poor affective commitment?

A

That employee may harm the organization by criticizing it in his/her social circles.

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8
Q

The costs that an employee associates with leaving the organization.

A

Continuance commitment

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9
Q

It is driven to a great extent by organizational culture.

A

Continuance commitment

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10
Q

TRUE OR FALSE. When an employee finds an organization to be negative and supportive, he/she will have a higher degree of continuance commitment.

A

FALSE

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11
Q

What are the organizational factors that composes continuance commitment?

A

employee loyalty and employee retention

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12
Q

builds upon duties and values, and the degree to which an employee stays in an organization out of a sense of obligation.

A

Normative commitment

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13
Q

There are times in small companies, when payments are delayed, and the employees have to suffer pay cuts or deferred pay, but they stay on, because they do not want to leave an employer during bad times.

A

Normative commitment

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14
Q

comes from a sense of moral duty and the value system of an individual.

A

Normative commitment

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15
Q

It can be a result of affective commitment, or an outcome of socialization within the workplace and commitment to co-workers.

A

Normative commitment

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16
Q

is higher in organizations that value loyalty and systematically communicate the fact to employees with rewards, incentives and other strategies

A

Normative commitment

17
Q

the attitude an employee has toward her job.

A

job satisfaction

18
Q

the extent to which an employee identifies with and is involved with an organization.

A

organizational commitment

19
Q

Job Satisfaction and their Attitude to current job

Affected by

A

Personal Variables and Situational Variables

20
Q

Two theories emphasizing personal variables

A

Steady-state and discrepancy

21
Q

Each person has own equilibrium level of job satisfaction

A

Steady-state

22
Q

Events may cause temporary move away from equilibrium

A

Steady-state

23
Q

Each person has own ideal job

A

discrepancy

24
Q

Job satisfaction is low when the real job doesn’t match the ideal

A

discrepancy

25
Q

element of job

A

facet

26
Q

May have different levels of satisfaction with different facets of job

A

facets

27
Q

From these levels, can compute overall job satisfaction

A

facets

28
Q

job satisfaction and dissatisfaction are different dimensions

A

Hertzberg

29
Q

Motivator needs are associated with work itself

A

Motivator-hygiene

30
Q

Hygiene needs are associated with work conditions

A

Motivator-hygiene

31
Q

Weakly related to the consequences of job satisfaction

A

Performance
Absenteeism
Turnover