People Flashcards

(75 cards)

1
Q

What is an organisation structure

A

How people and delartembr are ogranissed within a business

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2
Q

What is the difference between flat organisation structure and tall organisation structure

A

Tall has more layers of staff from top to bottom

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3
Q

Advnatage of tall organistoon structure

A

Clear lines of communication
 Narrow span of control
 More opportunities for
promotion within the
organisation

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4
Q

Disadvantage of tall organisation structure

A

Subordinates feel too
controlled - can stifle
motivation
 Workers only talk to immediate
colleagues and may be less
sympathetic or supportive

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5
Q

Advantage of flat organisation structure

A

Managers delegate
responsibilities - good for
motivation
 structure is good for generating ideas

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6
Q

Disadvantage of flat organisation structure

A

not always clear lines of
communication
 Wide span of control
 Few promotion opportunities -reducue motivation

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7
Q

What is flexible working

A

The practice of people working partly at their place of work and partly elsewhere perhaps at home or while mobile and possibly at times that suit them

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8
Q

What is full time working

A

When’s a person works 35 hours or more per week

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9
Q

what is part time working

A

when a person works fewer than 35 hours per week

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10
Q

what is self employment

A

when a person in their own business selling their work to buyers who may be consumers or other business

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11
Q

what is temporary working

A

when a person only works for a short period of time for an employer sometimes on a short term contract or sometimes on a day to day basis

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12
Q

what is working from home

A

when a person completes work for a business at their home

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13
Q

what is working while mobile

A

when a person works fewer than while they are ok the move travelling or on hoilday

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14
Q

advantage and disadvantage of full time working to the business

A

the worker is permanently available for the business

the business may have to pay a worker at a time when no work needs to be done

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15
Q

advantage and disadvantage of part time working for a business

A

the worker can be asked to work at specific times needed by the business

the business may have to train many more workers than if it employed only full time workers

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16
Q

advantage and disadvantage of flexible working for a business

A

the business may benefit from motivated workers who like the flexibility of when they will work

the worker may not be available to work when needed by the business

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17
Q

Disadvantage and advantage of temporary working for a business

A

The business only needs to employ workers for the length of time we need them

The business may find it difficult to recruit enough workers at times and they are needed

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18
Q

disadvantages and advantages of working from home

A

The business may save cost by not having to provide office space

Workers may not communicate with each other very well

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19
Q

advantages and disadvantages of working well mobile for a business

A

The business benefits from the increase productivity of the worker

The business may not be able to monitor that the work work as well as he or she could

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20
Q

Advantages and disadvantages of self-employment from a business

A

Can use for specific jobs I may not and may not pay national insurance or pension contributions to the workers

The self-employed person may not work in the way that the business phone e employees are trained to

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21
Q
A
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22
Q

Advantages and disadvantage to work out working full-time

A

The work is paid for a full working week

The worker is tied to working a full working week throughout the year

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23
Q

Advantage and disadvantage of working part time for the worker

A

The work can work when it suits them, for example during the hours their children in school

The worker will only get paid for the hours they work and this made me less money than they need or want to work and may have to take a second job

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24
Q

advantages and disadvantages of the work of a flexible working

A

The worker can work at times that suits them for example, they can work long days and take the fifth day off as a flexible time

The worker may not be offered as much work as they want

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25
Advantage and disadvantage for the worker working from home
The worker saves time and money by not having to travel to work work and may find that their distraction at home suc
26
Advantages and disadvantages for the workers for temporary working
The workers can work and earn for a period and then have time to do other things they want to such a long holidays The worker may find that odd times of the year when there is no work for them
27
Advantages and disadvantages for the workers for working well mobile
The workers can make full use of their time, even when they are travelling The workers may feel under pressure to work a lot even while on holiday
28
advantages and disadvantages for the workers by being self-employment
The workers made like being in control and may be highly motivated because their earnings depend on how much they produc That is less job security for the workers as there may be times where there is no work and so no income
29
what are methods of communictionn in a business
verbal -spoken non verbal-written
30
examples of verbal communication
phone meetings presentation
31
examples pf non verbal vcommunication
letter email text \social media websites
32
advantage of communicating on a phone
good for discussing ideas or problems
33
disadvantages of communicating on the phone
no record of isscusion
34
advantage of a meeting for commun icatingb
good ways to exchange ideas and check understanding
35
disadvantage of meeting for communicating
can be expensive to get people together take time to arrange
36
advantage of presentation for communictingb
the speaker has time to prepare in advnace
37
disadvantge of presntation for communicating
may be a lot of listeners and may be difficult to check if they all understanf
38
advantgage og letters as noin verbal communication
provides a record of communication
39
disadvantge of letters as non vebal communicatiomn
it takes time for thr lwtter to get to yiu in the post if the messge is unclear its hard for ther reciver to check
40
advantage of texti ng as a non verbal communicatioon
fast method of communication good for dhort messges
41
disadvatage of texting as nn verbl communication
only limited information ca be given not good for discussiung ideas
42
advante of socail media as a non verbal communication
message can be sent to selected groups or in bulk
43
advantbe of webisteds as non verbal communication
it saved money because informtion does not need to be prinited and posted
44
disadvantge of webites as a non verbal communication
customersx cannot ask for information easily vustomers cannot view the goods
45
what does itvmean by recruiting
hiring someoen for thr business
46
why do people recruit
to start up a new business when a business grows to replace employees that have left
47
advantage of internal recruitment
It is cheaper to advertise internally it is quicker to recruit motivate workers if they see colleagues being promoted they already know how the business operates and the standard
48
disadvantage of internal recruitment
you have to fill someone in the gap when the employee gets promoted which may cost money
49
advantage of external recruitment
people can bring new ideas into the business aviods workers from being unhappy if they aree selected but a collague is
50
disadvantge of external recruitment
its expensive you have to find people to train them
51
what are the methods of selection
CVS interview reference application form group activities
52
53
what are financial methods of motivation
bonus fringe benefit profit sharing wage
54
what is a fringe benefit
additional benefit that workers may receive in addition to their pay such as a gym membership
55
what’s a non financial method of motivation
praise award scheme working environment
56
advantage of praise
it for not cost the business anything
57
disadvantage of praise
sometimes if there is no finial reward for good work over a long period workers may feel that they are not truly valued
58
what does rention mean
When a worker chooses to stay employed in a business rather than leaving to work somewhere else
59
benefits of retention
The business will need to recruit workers less often same time recruitment cost training cost would be low because the works will not need to be trained as many new workers when the firm just want to recruit new workers it would be easier for them to do so because it will have a good reputation for treating his work as well 
60
What’s after the job training?
It is training away from the job somewhere else
61
What’s on the dog training?
Because at the workplace while the worker is doing his or her job
62
Advantages of on the job training
It’s saved on the cost of travelled to a course It is specific to the individual and the business The business can treat the person exactly how they want the job done
63
Disadvantage of on the job training
The trainer may be good at their job and not good at training others how to do it It is not easy to train a group of training
64
Examples of the job training
lectures Team building activities Role-play Demonstrations
65
advantages of off the job training
The train is often given by experts The training may be more motivated by a day away from the workplace The work can feel valued because the business is paying for the training
66
disadvantages of off the job training
It can be expensive In improving a worker skills may make it possible for them to get working another business
67
why do business train their workers?
Teach workers to manage others Teach workers new skills their existing skills no longer needed Introduce new recruits the business and their work Informed workers of health and safety precautions
68
Benefit to a business of training it workers
improve his workers productivity and reduces to businesses product Improve quality of good or services May improve motivation and retention
69
what is staff development?
Include apprenticeships and professional development programs
70
Benefits to employees with staff development
staff are paid while they develop my skills Staff developed skills and gay qualifications Staff may receive promotional of benefits are a result of their development
71
benefits to business of staff development
Can motivate workers lead to an increase in output improvement quality and reduction cost? Can improve staff attention saving cost Can help the business to meet its further staffing needs
72
What’s employment law?
Regulations and rules put in place to protect workers from employers who may treat them unfairly
73
74
unemployment law, what should businesses not do?
Pay work is different for doing the same job favourite certain types of people are recruiting workers allow work to be mistreated by other workers discriminate when promoting more training workers
75
What’s a contract of employment?
Makes it clear what the work is being employed to do and the pain and conditions of the business will give to work holiday