Customer service
Business give help to customer before they buy
advantage of customer service
Increased sales by making customers for more confident about the seller and what they are buying
disadvantages of customer service
They are cost in terms of training work deal with customers and provide refunds
Advantages of after sales service
A good after sales service increases sales as customers can buy with confidence
disadvantage of after sales service
That our cost in terms of training work to deal with customers and
what is after sales service? 
Advice and help him into the customer after they have bought a product or service
Advantage of customer engage
Increase the sales and customers feel comfortable with buying
disadvantages of customer engagement
That are concent training staff
advantages of product knowledge
Increase the sales in customers are given information that help to make good decisions
Discharged as a product knowledge
The cost of training staff
what is consumer law?
The law applies to goods and services which states that products must be satisfactory quality to fit for purpose and as described
what are the four factors influencing business location?
Cost proximity of market proximity to labour proximity to materials in government
what is procurement
The management of purchasing within a business
what are the stages of procurement
identifying goods and services to buy
Choosing suppliers
Ordering good service services
Receiving deliveries from suppliers
