people in business (motivating employees) Flashcards
(18 cards)
why people work
- money
- security
- social needs
- job satisfaction
- esteem needs
5 stages of Maslow’s hierachy of needs
- self-actualisation
- esteem needs
- social needs
- safety/security needs
- physiological needs
what is Taylor’s motivational theory
- all individual are motivated by personal gain
- if workers are paid more, they work more effectively
what is Herzberg’s motivational theory
hygiene factors must be satisfied
definitions of wages
payment for work, usually paid weekly
definitions of time rate
amount of paid to an employee for one hour of work
definition of piece rate
amount paid for each unit of output. paid depending on the quantity of products
definition of salaries
payment for work, usually paid monthly
definition of bonus
additional amount of payment above basic payment as a reward for good work
definition of commision
payment relating to the number of sales made
definition of profit sharing
a system whereby a proportion of the company’s profits is paid out to employees
definition of fringe benefits
additional employment prks awarded to employees
definition of job enrichment
involves looking at jobs and adding tasks that require more skill and responsibility
definition of job rotation
workers swapping around and doing each specific task for only a limited time moving employees between different tasks
definition of training
process of improving worker’s strikes
definition of promotion
the advancement out of employee in an organisation
definition of praise
giving employees verbal recognition for good work
definition of employee of the month
awarding an employee who performed the best during the month
