people in business (organisation and management) Flashcards
(19 cards)
the 5 functions of management
- planning
- organising
- coordinating
- commanding
- controlling
definition of managers
individuals responsible for planning, organising, directing and controlling the work to others to achieve the objectives of the business
definition of delegation
giving a subordinate the authority to perform particular tasks
definition of autocratic leader ship style
where the manager expects to be in charge of the business and have their orders followed
advantages of autocratic leadership
- quick decision making
- clear direction and control
- no conflicts
disadvantages of autocratic leadership
- no opportunity for employee input into key decisions -> demotivating
- less creativity and ideas
- no sense of belonging for employees
definition of democratic leadership
gets other employees involved in the decision-making process
advantages of democratic leadership
- better decisions
- more experience and ideas
- increased employee motivation
- improve quality and customer service
- builds team work and good communication
disadvantages of democratic leadership
- unpopular decisions (redundancy) can’t be made
- conflicts
- slow decision making
- decreased efficiency
definition of Laissez-faire leadership
makes the broad objectives of the business known to employees, but then they are left to make their own decisions and organise their own work
advantages of laissez-fair
- more creativity and ideas
- improve employee’s skills
- employees feel more valued
- freedom and independence given to employees
disadvantages of laissez-fair
- slow decision making
- managers responsible for the failure of the project
- unclear roles and goals
- not suitable with unskilled and unexperienced workers
definition of downsizing
the international reduction of a company’s workforce to improve efficiency
definition of workforce planning
establishing the workforce needed by the business for the foreseen future in terms of the number and skills of employees required
definition of automation
the use of machines and technology to perform tasks that were previously done by human workers
definition of redundancy
when an employee is no longer needed and so loses the job, it is not due to any aspect of their work being unsatisfactory
factors that affect redundancy
- volunteers
- length of service
- essential skills needed by the business
- employment history
- the department affected
definition of trade unions
a group of employees who have joined together to ensure their interest are protected
