all PHPS exam questions Flashcards
PHPS allows customers to login to the website and book parcel collections.
a) Identify the type of WW technology this process uses - 1
Extranet
b - Identify describe the characteristics of the extranet -3
part shared access - restricts access to only those with login details/credentials can access and manage their parcel deliveries.
private - access is only specified to files/the surveys
what www technology is it when couriers access their daily collection/retrieve details of delivery lists using smartphones through the PHPS website?
Intranet - private, internal network. couriers can access customer’s parcel collection lists/ its restricted to couriers only.
Explain one advantage and one disadvantage to PHPS of using World Wide Web technologies.
Advantages - 24/7 access for customers (1) so that people can buy from the PHPS at any time of day, increasing sales (1). · Global audience (1) because PHPS will be accessible all around the world on the World Wide Web, increasing the number of potential customers (1). · Any other valid suggestion.
Disadvantages - Increased costs for securing their computer systems (1) to assist protection against cyber–crime (1). · Cost of maintaining the website (1) as it must be updated regularly to remain relevant to their customer base (1). · Complex data storage required (1) due to data traffic, complex links to customer and financial organisations as well as inventory systems for stock control, etc. (1). · Any other valid suggestion.
Identify the type of internet connection that would be used when couriers are using a smart phone to access PHPS website to retrieve delivery lists . - 1 marks
Mobile data (Network) (1)
Wi-Fi (hot spot) (1)
Wireless (1)
Satellite (1)
3G / 4G / 5G (1)
PHPS wants to improve its environmental impact. The company should use green IT to enhance its sustainability efforts.
Describe one way in which green IT could be implemented by PHPS to improve sustainability (2)
Switch off when not in use (1) to reduce power consumption (1).
Use power management to switch off monitors/drives (1) to reduce power consumption and wastage of power (1).
PHPs website includes instructional videos which explain the registration process and how a collection can be arranged.
Describe one advantage and disadvantage to the PHPS using instructional videos.
(information styles)
advantage - help customers visually understand how to register and book collections easily.
disadvantage - the video can be time consuming to watch, especially if they need a simple or straightforward answer. if it is not clear or up to date, it could lead to confusion.
