Planning: Resource & Communication Management

Question 1

Includes the processes to identify, acquire, and manage the resources needed for the successful completion of the project.

Answer 1

Project Resource Management

Question 2

A tabular chart that shows relationships between work packages or activities and project team members

Answer 2

(Assignment matrix)

Responsibility Assignment Matrix (RAM)

Ex: RACI chart

Question 3

Information about how people, teams and organizational units behave

Answer 3

Organizational Theory

Question 4

A component of the PMP that describes how project resources are acquired, allocated, monitored, and controlled.

Answer 4

Resource Management Plan

Question 5

How to identify resources (internal or external; costs, etc.)

how to acquire resources

Answer 5

Resource Acquisition

Question 6

Plan outlines recognition criteria, which recognition should be used and when it will be given

Answer 6

Recognition Plan

Question 7

A common type of responsibility assignment matrix that uses responsible, accountable, consult, and inform statuses to define the involvement of stakeholders in project activities.

Answer 7

RACI Chart

Question 8

Documents the team’s values, agreements, and operational guidelines.

Answer 8

Team Charter

Question 9

Meetings and communication guidelines
Decision-making process and criteria
Conflict resolution process

Answer 9

Elements in the Team Charter

Question 10

Purpose being To identify how to estimate, acquire, manage, and use both human and physical resources.

Answer 10

Purpose of Plan Resource Management process

Question 11

Purpose being To confirm human resource availability and obtain the team necessary to complete project activities

Answer 11

Purpose of the Acquire Resources process

Question 12

Purpose being To improve competencies, team member interaction, and overall team environment to enhance project performance.

Answer 12

Purpose of Develop Team process

Question 13

Purpose being To track team member performance, provide feedback, resolve issues, and manage changes to optimize project performance

Answer 13

Purpose of the Manage Team process

Question 14

Type of chart that maps out project roles and responsibilities

Answer 14

Hierarchical-type chart

Question 15

Type of chart that shows positions in a graphic, top-down format

Answer 15

matrix-based charts

Question 16

The process of estimating team resources and the type and quantities of material, equipment, and supplies necessary to perform project work

Answer 16

Estimate Activity Resources

Question 17

A hierarchical representation of resources by category and type.

Answer 17

Resource Breakdown Structure (RBS)

Question 18

The types and quantities of resources required for each activity in a work package.

Answer 18

Resource Requirements

Question 19

Routinely published organizational trade journals or publications

Answer 19

Published Estimating Data

Question 20

A technique used to develop as many potential options as possible in order to identify different approaches to execute and perform the work of the project.

Answer 20

Alternatives Generation

Question 21

Includes the processes required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, monitoring, and ultimate disposition of project informaion.

Answer 21

Project Communication Management

Question 22

The process of developing an appropriate approach and plan for project communications activities based on the information needs of each stakeholder or group, available organizational assets, and the needs of the project.

Answer 22

Plan Communications Management

Question 23

An analytical technique to determine the information needs of the project stakeholders through interviews, workshops, study of lessons learned from previous projects, etc.

Answer 23

Communications Requirements Analysis

Question 24

A component of the project, program, or portfolio management plan that describes how, when, and by whom information about the project will be administered and disseminated.

Answer 24

Communication Management Plan

Question 25

A technique to identify the preferred communication method, format, and content for stakeholders for planned communication activities.

Answer 25

Communication Styles Assessment

Question 26

Specific tools, systems, computer programs, etc., used to transfer information among project stakeholders.

Answer 26

Communication Technology

Question 27

Difference between “communication” and “communications”?

Answer 27

Communication is the process of exchanging information.

Communications describes the means by which information is sent or received.

Question 28

Used to determine the information needs of stakeholders

Answer 28

Communications Requirements Analysis

Question 29

Communication method between 2 or more parties

(ex: meetings, phone calls, video conferencing)

Answer 29

Interactive communication

Question 30

Communication method that is one-way communication sent to specific recipients

(ex: emails, voice mails, press releases)

Answer 30

Push communication

Question 31

Communication method that is self-service repository

(ex: SharePoint, intranet sites, physical files)

Answer 31

Pull communication

Question 32

Understanding of differences between individuals, groups, and organizations and adapting strategy

Answer 32

Cultural awareness

Question 33

Plan communications based on project environment and organization political environment

Answer 33

Political awareness

Question 34

To create, collect, distribute, store, retrieve, and dispose of project information

Answer 34

Purpose of the ‘Manage Communications’ process

Question 35

To identify and document project roles, responsibilities, required skills, reporting relationships, and create a staffing management plan.

Answer 35

Purpose of the ‘Plan Resource Management’ process

Question 36

To monitor and control communications throughout the entire project life cycle to ensure the information needs of the stakeholder are meet.

Answer 36

Purpose of the ‘Monitor Communications’ process

Question 37

To develop an appropriate approach and plan for project communications based on stakeholder’s information needs and requirements

Answer 37

Purpose of the ‘Plan Communications Management’ process

Question 38

What are four examples of Communication Types?

Answer 38

formal written communication, informal written, formal verbal, and informal verbal

Question 39

What are examples of Communication Methods?

Answer 39

Interactive, Pull, and Push communications