PMP Study From Coursera - Course 2

Question 1

Refers to how the customer uses and adapts a product or service without any issues

Answer 1

Adoption

Question 2

A work management platform that helps teams plan and coordinate their work; useful for building project plans assigning tasks

Answer 2

Asana

Question 3

A point of reference

Answer 3

Benchmark

Question 4

Expected gains of a project

Answer 4

Benefits

Question 5

An estimate of the amount of money a project will cost to complete

Answer 5

Budget

Question 6

The reason for initiating a project

Answer 6

Business Case

Question 7

Tools used to quickly and efficiently check in with team members on questions, comments, and other topics related to a project

Answer 7

Collaboration Tools

Question 8

A feature that adds automatic color coding to cells in a spreadsheet

Answer 8

Conditional Formatting

Question 9

The process of adding up the expected value of a project—the benefits—and comparing them to the dollar costs

Answer 9

Cost-benefit-analysis

Question 10

The people who will get some value from a successfully-landed project

Answer 10

Customers

Question 11

A feature that adds dropdown lists to cells in a spreadsheet

Answer 11

Data Validation

Question 12

A tangible outcome from a project; what gets produced or presented at the end of a task, event, or process

Answer 12

Deliverable

Question 13

A digital word processing application

Answer 13

Docs

Question 14

Refers to how often or meaningful customer interaction and participation is over time

Answer 14

Engagement

Question 15

A feature that generates formulas which can be used to manipulate data and perform calculations in a spreadsheet

Answer 15

Function

Question 16

A horizontal bar chart that illustrates a project’s tasks, with clear breakdowns of who’s responsible for the work and when those tasks are due

Answer 16

Gantt Chart

Question 17

The top cell or cells in a column in a spreadsheet

Answer 17

Header

Question 18

Measures how much power a stakeholder has and how much the stakeholder’s actions affect the project outcome

Answer 18

Influence

Question 19

The first phase within the project life cycle, followed by planning, executing, and closing

Answer 19

Initiation

Question 20

Tasks that are included in the project plan and contribute to the project’s goal

Answer 20

In-scope

Question 21

Gains that are not measurable or quantifiable, such as customer or employee satisfaction or brand recognition

Answer 21

Intangible Benefits

Question 22

A cost that cannot easily be quantified, such as loss of employee morale or brand damage.

Answer 22

Intangible Costs

Question 23

Refers to how much the needs of the stakeholder will be affected by project outcomes

Answer 23

Interest

Question 24

The part of an OKR that describes measurable outcomes that objectively define when the objective has been met

Answer 24

Key Results

Question 25

The people with the highest amount of influence on and interest in a project; also called "key players"

Answer 25

Key Stakeholders

Question 26

To measure the success of a project using the success criteria established at the outset of the project

Answer 26

Land

Question 27

To deliver the final result of a project to the client or user

Answer 27

Launch

Question 28

Items needed to help get the project done

Answer 28

Materials

Question 29

Data used to measure something, like numbers or figures

Answer 29

Metrics

Question 30

The part of an OKR that defines what needs to be achieved and describes a desired outcome

Answer 30

Objective

Question 31

A combination of a goal and a metric to determine a measurable outcome

Answer 31

Objectives and Key Results (OKRs)

Question 32

Tasks that are not included in the project plan and don’t contribute to the project’s goal

Answer 32

Ou-of-scope

Question 33

A basic analysis tool used to summarize data and show the relationships between data points, making it easier to understand the information contained in a spreadsheet

Answer 33

Pivot Table

Question 34

A two-by-two grid used for conducting a stakeholder analysis; shows stakeholder interest in the project versus their influence over the project

Answer 34

Power Grid

Question 35

People who will benefit directly from a project’s success

Answer 35

Primary Stakeholders

Question 36

Tools used to manage project tasks, including word processing software, spreadsheets, and presentations

Answer 36

Productivity Tools

Question 37

A document that clearly defines the key details of a project

Answer 37

Project Charter

Question 38

The desired outcome of a project

Answer 38

Project Goal

Question 39

The person who plans, organizes, and oversees the whole project

Answer 39

Project Manager

Question 40

Documentation written at the beginning of a project; kicks off the initiation phase by influencing and persuading the company to move forward with the project

Answer 40

Project Proposal

Question 41

The person who’s accountable for the project and who ensures the project delivers the agreed-upon business benefits

Answer 41

Project Sponsor

Question 42

A visual that helps to define roles and responsibilities for individuals or teams to ensure work gets done efficiently; lists who is "responsible," "accountable," "consulted," and "informed" for project tasks

Answer 42

RACI Chart

Question 43

A metric used to calculate the return on an investment relative to its cost

Answer 43

Return on Investment (ROI)

Question 44

The budget, people, materials, and other items needed for a project

Answer 44

Resources

Question 45

Tools used for assigning tasks to multiple teammates and for tracking and visualizing progress; most useful for bigger projects with a larger number of tasks and a bigger team of people to manage

Answer 45

Scheduling and Work Management Software

Question 46

The boundaries of a project; an agreed-upon understanding as to what is included or excluded from a project

Answer 46

Scope

Question 47

Changes, growth, and uncontrolled factors that affect a project’s scope at any point after the project begins

Answer 47

Scope Creep

Question 48

Understanding and negotiating how will be evaluated, accepted, and performed

Answer 48

Scope Management

Question 49

People who are indirectly impacted by a project’s success

Answer 49

Secondary Stakeholders

Question 50

Google’s digital presentation application

Answer 50

Slides

Question 51

A method to evaluate goals; states that goals should be "specific," "measurable," "attainable," "relevant," and "time-bound"

Answer 51

SMART Goals

Question 52

A tool used for organizing, transforming, visualizing, and manipulating information; useful for a wide range of tasks, such as creating timelines, building charts, managing budgets, and tracking tasks

Answer 52

Spreadsheet

Question 53

The important parts of a business, situation, or project that might be at risk if something goes wrong

Answer 53

Stakes

Question 54

Anyone involved in the project who has a vested interest in the project’s success

Answer 54

Stakeholders

Question 55

A visual representation of all the stakeholders that illustrates which stakeholders are taking on which responsibilities; also called “stakeholder mapping”

Answer 55

Stakeholder Analysis

Question 56

The process of involving stakeholders in decision-making to hopefully reach a broader consensus on the organization's future

Answer 56

Stakeholder Buy-in

Question 57

The most senior decision-making body on any project; they have the authority to make changes to the budget and approve updates to the timeline or scope

Answer 57

Steering Committee

Question 58

The standards that measure how successful a project was in reaching its goals

Answer 58

Success Criteria

Question 59

The people doing the day-to-day work and making the project happen

Answer 59

Team Members

Question 60

Aids that make it easier for a project manager or team to manage resources and organize work

Answer 60

Tools

Question 61

The combination of the three most significant restrictions of any project: scope, time, and cost

Answer 61

Triple Constraint