POKER

Question 1

1. Where in poker can players use GB currency (Game Bonus)
   a. Cash tables
   b. Casino in Poker
   c. Tournaments
   d. All of the above

Answer 1

a. Cash tables

https://confluence.itspty.com/display/PSKB/Poker+Bonus+Types

Question 2

2. Where in poker can players use BM currency (Bonus Money)
   a. Cash tables
   b. Casino in Poker
   c. Tournaments
   d. All of the above

Answer 2

b. Casino in Poker

https://confluence.itspty.com/display/PSKB/Poker+Bonus+Types

Question 3

3. What benefits does our Poker Telegram channel offer?
   a. Telegram-only Poker Tournaments
   b. Exclusive Promotions& Promo codes
   c. Poker Software Features.
   d. All of the above

Answer 3

d. All of the above

https://www.betonline.ag/promotions/poker/exclusive-telegram-community

Question 4

4. A player contacts requesting help transferring funds to the poker online section. What can we do to assist the player?
   a. Offer to guide them in making the transfer.
   b. Ask the player to clear the cache and cookies.
   c. If a player is still having issues, ask for the amount and escalate to floor support via a ticket.
   d. A & C

Answer 4

d. A & C

https://confluence.itspty.com/display/PSKB/Poker+Transfer+Funds

Question 5

5. A player contacts stating she can’t log in and is getting the error code 1008. What does it stand for?
   a. Login is Forbidden - Account dormant.
   b. Internal client error.
   c. Invalid username/password.
   d. Your account is temporarily banned.

Answer 5

a. Login is Forbidden - Account dormant.

https://confluence.itspty.com/display/PSKB/Poker+Login+Error+Codes

Question 6

6. Where can Tournament Money be used?
   a. Casino & Poker Tournaments
   b. Poker tournaments
   c. Casino in Poker
   d. All of the above

Answer 6

b. Poker tournaments

https://confluence.itspty.com/display/PSKB/Poker+Bonus+Types

Question 7

7. What are the rules for Poker Streaming Access?
   a. Streamed within the last 5 months.
   b. Provide a link to a stream focused on our product within 30 days of permissions granted.
   c. Stream our content on a regular basis. The poker team conducts random checks and if there is no content relating to us then we remove streaming access.
   d. All of the above.

Answer 7

d. All of the above.

https://confluence.itspty.com/display/PSKB/Stream+Usage+Review