Pool 3 Flashcards by Jose Barrera

Questions

Answers

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A new project manager joins a company to work on a new. first-of-its-kind initiative. How can the project manager ensure that the project value proposition is aligned with the company’s strategic objectives?

A. Create the project management plan.

B. Refer to the company’s business plan.

C. Develop the project charter.

D. Review the business case.

Review the business case.

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All the deliverables defined in a project have been completed in the final meeting to approve these deliverables. some stakeholders state that the product does not meet their needs. What should the project manager do?

A. Demonstrate that the objectives in the project charter have been achieved

B. Demonstrate that the deliverables have been verified and negotiate their approval

C. Review the list of stakeholders and determine whether the appropriate individuals attended the meeting.

D. Validate that the deliverables are as requested and close the project

Demonstrate that the deliverables have been verified and negotiate their approval

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A client verbally approves the protect management plan What should the project manager do first?
A. Inform the relevant stakeholders

B. Start executing the project according to the project management plan

C. Document the approval in the decision log

D. Check organizational approval policies and processes

Check organizational approval policies and processes

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A project manager in a Cross-functional organization needs to inform the department manager of the number and type of resources required. And the length of time they will be needed. What should the manager use to present this resource information?

A. Resource assignments.

B. Resource histogram

C. Responsibility assignment matrix

D. Project organization chart

Resource assignments.

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Due to organizational changes, a key stakeholder is replaced by a new employee. The next status review meeting to update project progress will not take place until next month.
What should the project manager do next?

A. Schedule a separate meeting with the new stakeholder to brief them on project status.

B. Prepare and send a project status report to the new stakeholder for review.

C. Seek advice from the project sponsor on how to obtain support from the new stakeholder.

D. Wait for the next communication window to share information with the new stakeholder

Prepare and send a project status report to the new stakeholder for review

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As a result of a new investor’s participation stakeholders receive status reports and project information in a language with which they are unfamiliar. This causes confusion, and lessens project support

What should the project manager do?

A. Check the communications management plan.

B. Update the organizational process assets.

C. Change the work performance information.

D. Use conflict resolution techniques.

Check the communications management plan

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After a steering committee meeting, it is decided that the project will be terminated due to a lack of funds, what should the project manager do next?

A. Release the management reserve.

B. Conduct a lessons learned session.

C. Update the work breakdown structure (WBS).

D. Release the project team.

Release the project team.

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A project manager invites stakeholders to a gate review meeting. What should be done at this meeting?

A. Evaluate if the protect has met its objectives and agree on phase closure

B. Evaluate protect risks and move on to the next protect phase

C. Ensue that al late changes to the project have been added

D. Ensure that the change control board (CCB) has approved me latest project changes

Evaluate if the protect has met its objectives and agree on phase closure

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During project execution, a protect team identifies new risks that might affect protect success After conducting qualitative and quantitative analyses, and reviewing the risk response plan, the project manager determines that the total monetary value of the risks exceeds the project reserves.

What should the project manager do?

A. Modify the risk management plan

B. Perform a sensitivity analysis using a tornado diagram

C. Inform the project sponsor

D. Convert all reserves into revised budget costs

Inform the project sponsor

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A multinational company with a cross-border project wants to implement new software that will impact several departments. The project manager needs to guarantee alignment of stakeholder expectations with the final product.

What should the project team develop?

A. Project statement of work (SOW)

B. Stakeholder engagement plan

C. stakeholders engagement assessment

D. Risk breakdown structure (RBS)

Stakeholder engagement plan

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A key stakeholder misses a project kick-off meeting. The project manager arranges a separate meeting to ensure that the stakeholder understands that the project’s expected business value aligns with the organization’s strategy.

What are the key areas that should be reviewed?

A. Goals, objectives, benefits, and risks

B. Schedule, benefits, and WBS

C. Cost, schedule, risks, and work breakdown structure (WBS)

D. Benefits, effort, and resources

Goals, objectives, benefits, and risks

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A project team is working on a project’s new approved scope. The regulatory team was integral in providing input that necessitated this change However, the team discovers that the regulatory department was not listed as a project stakeholder.

What should the project manager do next?

A. Gather further input from the regulatory team and update the easting change request to reflect the new information

B. Create a new change request and ensure that the regulatory team is involved in the process

C. Ensure that the regulatory learn is included in the change control board (CCB)

D. Instruct the protect team to verity the need for this change

Create a new change request and ensure that the regulatory team is involved in the process

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In a control chart, three measurement points in a process are below the mean and within control limits. Four measurement points are above the mean and outside the control limits.

How is this process performing?

A. The process is out of control

B. The process is under the seven-point rule.

C. The process is writhing specification limits.

D. The process is under control

The process is out of control

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A functions manager complains mat an employee is invoked in too many project meetings, wasting valuable time mat could be used for other responsibilities. To what document should the project manager refer to address this?

A. Network diagram

B. Resource calendar

C. Work breakdown structure (WBS)

D. Work performance report

Resource calendar

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A vendor who historically has not had quality issues, is delivering low-quality parts. The project manager is concerned that this will cause a delay due to rework. What tool or technique should the project manager use to
address this?

A. Performance reviews

B. Procurement control system

C. Contract change control system

D. Performance reporting

Procurement control system

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A project requires five tasks to complete.
? Task A begins on day 1 and will take two days to complete.

? Task B will take six days to complete and cannot begin until task A is finished.

? Task C will take four days to complete, cannot begin before task A is finished, and must be completed before task D begins.

? Task D will take eight days to complete and cannot begin until task B is finished.

? Task E will take one day to complete and cannot begin until task D is finished.

What is the duration of the critical path?

A. 15 days

B. 17 days

C. 19 days

D. 21 days

15 days

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A project manager discovers that a contractor is performing additional. but necessary, work that was approved by a team member without the project manager’s knowledge What should the prefect manager do to avoid this situation in the future?

A. Meet with the team member to review how the change control process works

B. Ask the team to ensure mat work is done only on approved, in-scope items

C. Meet with the team member and the contractor to discuss the change

D. Review the requirements list and resource allocation to determine why the work was not in the scope

Ask the team to ensure mat work is done only on approved, in-scope items

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A new prefect manager joins a project during us planning phase. Upon reviewing me project documents. the project manager discovers that the project management plan was me last document created. What should the project manager reference to assign resources to implement the plan?

A. Project organization chart

B. Resource management plan

C. Scope management plan

D. Resource calendars

Resource management plan

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A project’s initial budget is USS200.000, but its actual cost (AC) to date is US$160,000. During an evaluation of the project’s progress, the project manager determines that the cost performance index (CPI) is 0 8, which exceeds the budget baseline.

If current performance is maintained, what is the estimate to complete (ETC)?

A. US$250,000

B. US$240,000

C. USS90.000

D. USS50.000

USS90.000

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Following a company reorganization, a team member now reports to a different functional manager. What document should the project manager update to reflect Ids new reporting structure?

A. Project team assignments

B. Resource calendar

C. Resource management plan

D. Stakeholder engagement plan

Resource management plan

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A project committee reviews bidder proposals Each committee member provides insights into their respective business functional areas. What tool or technique is the committee utilizing?

A. Expert judgment

B. Source selection criteria

C. Procurement negotiations

D. Data analysis

Source selection criteria

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To reduce an product?s defect ratio, a corrective action is being implemented. The project manager then discovers that the corrective action is insufficient and that the team needs to resolve additional technical issues.

What should the project manager do next?

A. Issue a change request

B. Schedule a change board (CCB) meeting

C. Arrange an emergency stakeholder meeting

D. Prepare a trend analysis

Issue a change request

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A project manager is working on a complex project with multiple team members and sponsors. What should the project manager do before obtaining project approval and buy-in?

A. Complete a stakeholder analysis

B. Meet with the stakeholders.

C. Conduct a strengths, weaknesses, opportunities, and threats (SWOT) analysis.

D. Perform a risk analysis

Complete a stakeholder analysis

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During the next monthly meeting, a project manager wants to show key stakeholders that the contingency reserve is insufficient to complete the entire project. What type of chart should the project manager use? A. Bullseye B. Correlation C. Control D. Burndown

Correlation

At the first team meeting, the project manager uses the risks noted in the project charter as a starting point for developing the risk register. After identifying the risks, what should the project team do next? A. Develop contingent response strategies. B. Perform quantitative risk analysis. C. Populate a probability and impact matrix. D. Calculate the management reserve.

Populate a probability and impact matrix.

Midway through a project, a subcontractor is replaced. The project sponsor asks the project manager to confirm that the new subcontractor's deliverables meet the client's technical specifications What should the project manager do to confirm this? A. Perform a quality audit B. Perform an earned value (EV) analysis. C. Conduct on-site inspections of the subcontractor's deliverables D. Establish a schedule performance index (SPI) for the subcontractor

Conduct on-site inspections of the subcontractor's deliverables

Some project learn members claim that they failed to receive complete project information What should the project manager do to ensure proper information flow? A. Schedule a team meeting B. Follow the communications management plan C. Initiate a weekly email newsletter D. Store information in a central database

Follow the communications management plan

Due to increased price volatility a vendor asks the project manager to make a price change that will affect the project contract. What should the project manager do next? A. Ask the change control board (CCB) for approval B. Execute the approved change C. Evaluate the impact, then update the risk register project management plan and budget D. Submit a change request and analyze the impact

Submit a change request and analyze the impact

A vendor submits a high-level project schedule for a three-year project, including a detailed assign-phase schedule. what does this describe? A. Decomposition B. Templates C. Rolling wave planning D. Expert judgment

Rolling wave planning

Four months into a one project, the customer requests a change. The change control board (CCB) reviews and approves the change, but one stakeholder believes it is out of scope. What can the project manager reference to show that the change request was appropriate? A. Organization process assets B. Environment enterprise factors C. Updated project scope baseline D. Change management plan

Change management plan

To satisfy a CEO, a project sponsor wants to reduce the project's schedule by two weeks. What should the project manager do next? A. Crash the schedule B. Use change control tools C. Create a change request D. Apply expert judgment

Use change control tools

An unforeseen issue results in the need to procure a new piece of machinery critical for meeting quality specifications. From where may the necessary funds obtained? A. Key stakeholders B. Management reserve C. Contingency reserve D. Project sponsor

Management reserve

During the first year of a three-year project a key supplier with a long lead time stops production and closes its factory What should the project manager do first? A. Review the risk register B. Perform a root cause analysis C. Meet with the change control board (CCB) D. Baseline the project.

Review the risk register

A project manager is receiving new scope demands from multiple sources. What should the project manager use to property address these requests? A. Project management plan updates B. Perform integrated change control process C. Work performance reports D. Project document updates

Perform integrated change control process

What tool should the project manager use to demonstrate to the customer that the final production meets the business needs? A. Work breakdown structure B. Project scope statement C. Requirements traceability matrix D. project management plan

Requirements traceability matrix

A new project stakeholder is identified who has interest in, but little authority or influence on, the project. How should the project manager handle this stakeholder? A. Provide information to the stakeholder as needed. B. Work closely with the stakeholder to proactively address their concerns. C. Keep track of the stakeholder and respond to their needs. D. Include the stakeholder on standard updates and keep them satisfied.

Keep track of the stakeholder and respond to their needs.

A project manager identifies a new project task that will not affect the delivery date. What should the project manager do next? A. Begin working on the new task immediately. B. Ask the sponsor to approve the new task. C. Create a change request. D. Modify the schedule to include the new task.

Create a change request.

A project manager notices that work started by the project team is misaligned with an industry regulation. The project manager recalls that this topic was previously discussed during a stakeholder a stakeholder meeting. What should the project manager review? A. Organization process assets B. Work performance data C. Issue log D. Project management plan

Organization process assets

A project manager identifies a risk that a product could endanger its users. A risk response has been proposed that will decrease the product RC4 by 10 percent, but the project will still meet financial requirements What should the project manager do? A. Avoid the risk because endangering users will expose the company to negative publicity B. Accept the risk and use any remaining funding from the project to deal with the sequences. C. Mitigate the risk by adding warning labels to the product D. Transfer the risk to the user so it does not affect the project

Avoid the risk because endangering users will expose the company to negative publicity

After completing a project schedule, the project manager learns that the sponsor wants an earlier completion data without incurring additional costs. What technique can the project manager use to meet these requirements? A. Resource leveling B. Fast tracking C. Monte Carlo simulation D. Crashing

Fast tracking

Based on the project scheduled, how much float is there for activity number 4? A. 0 days B. 4 days C. 7 days D. 9 days

4 days

A project manager is developing an organizational chart and requests the use of a specialized resource from another department. The functional manager of that department understands the value of this resource but denies the request What should the project manager do? A. Modify the protect management plan B. Request sponsor approval C. Modify the resource requirements D. Use networking

Use networking

A new project manager assumes a project that is behind schedule. The delay is the result of a field technician's reluctance to implement the approved design before adding a new feature. What should the project manager do? A. Have the field technician and design engineer meet to develop a solution. B. Request design modification to accommodate the field technician's new feature. C. Insist that the field technician accept the approved design. D. Meet with the field technician and design engineer to develop a solution

Meet with the field technician and design engineer to develop a solution

Because critical distribution needs were not identified and considered, an upcoming product is canceled one day before me announced launch. What should have been better developed to prevent this? A. Scope management plan B. Communications management plan C. Stakeholder engagement plan D. Risk management plan

Stakeholder engagement plan

Before authorizing resource assignments, a company's project management office (PMO) requires that the project manager present the approved project charter However, the project sponsor is on vacation for the next three weeks Stakeholders want the prefect to start as soon as possible What should the project manager do? A. Hold the protect until the sponsor approves the protect charter B. Find resources that can informal!/ son the project lo avoid delays C. Obtain authorization from the steering committee. D. Review the main project milestones to identify potential task compression to avoid delays

Obtain authorization from the steering committee.

A project manager is assign to start the charter of an IT project and review the process inputs. However, the project manager realizes that the business case does not have adequate support. What should the project manager do to resolve this situation? A. Notify the project sponsor B. Hire an external subject expert (SME). C. Request that the business analysis team perform an evaluation. D. Propose a review of the lessons learned in similar projects

Propose a review of the lessons learned in similar projects

Two weeks into a new project, the project manager is involved in an accident. As a result another project manager must be appointed. What should the new project manager update first? A. Project charter B. Resource calendars C. Project management plan D. Organizational process assets

Project charter

A project manager completes the requirements traceability matrix but indicates that not all requirements will be addressed. What should the project manager do to resolve this situation? A. Define the scope by using facilitation B. Control the scope through variance analysis. C. Plan scope management using expert judgment. D. Compile requirements through affinity diagrams.

Define the scope by using facilitation

The CEO of a company notifies a project manager that a bill from a vendor working on the project amounts to USS50.000 each month. The CEO questions whether the vendor is meeting the deliverables to determine if the contract should be terminated early. What should be provided to the CEO? A. Procurement management plan B. Seller performance evaluation C. Contract administration plan

Seller performance evaluation

A software development protect lot a financial institution is underway. On the software solution?s deployment date, the software produces incorrect information. What should the project manager have done to avoid this? A. Applied agile methods, as they do not require the Manage Quality process B. Ensured that quality assurance practices were followed by the quality team. C. Met with stakeholders to review the software specifications D. Requested approval of the Manage Quality process reports before project deployment

Met with stakeholders to review the software specifications

A few weeks after joining a multi-generational project learn, the project manager notices that the team is beginning to have performance issues. A key subject matter expert (SME) who is also the oldest team member, is not getting along with the younger team members What should the project manager do before the project gets behind schedule? A. Conduct a team-building session to demonstrate the value of all team member contributions, regardless of age or experience. B. Review resource assignments to ensure that resources are correctly assigned based on their experience. C. Personally speak with the SME to explain that everyone needs to work together, regardless of age. D. Ask the project sponsor to address the issue, noting the value of the SME in obtaining project results and meeting requirements

Conduct a team-building session to demonstrate the value of all team member contributions, regardless of age or experience.

A project manager for a US$15 million construction project must meet a specific project milestone earlier than planned because a season-long pattern of extreme weather is expected soon. The project is already over budget, and the project sponsor is not prepared to provide additional funding. Which tool or technique should the project manager use to achieve the milestone before the extreme weather begins? A. Resource smoothing B. Crashing C. Simulation D. Fast tracking

Fast tracking

The project sponsor is inappropriately requesting status reports from individual team members. The project manager plans to meet with the sponsor to discuss the issue To what should the project manager refer prior to the meeting? A. Communications management plan B. Risk management plan C. Project charter D. Work performance reports

Communications management plan

A local supplier is unable to meet a delivery date. The project team did not anticipate this new threat to the supply of the product. Importing this product will cost the project twice the price that the local vendor charges. What should the project manager use to fund this effort? A. Contingency reserve. B. Project budget reserve C. Management reserve D. Risk response reserve

Management reserve

A team receives outsourced deliverables and determines that they do not meet the agreed-upon acceptance criteria, what should the project manager reference to verify this with the vendor? A. Procurement management plan B. Request for proposal (RFP) C. Statement of work (SOW) D. Inspections

Statement of work (SOW)

While developing a propel schedule, the project manager identified several team activities that were critically dependent upon early customer activities. These customer activities are now significantly late What should the project manager do next? A. Review the risk response plan B. Meet with the customer to agree on a revised project end date. C. Ask the change control board (CCB) to revise the scope to fit the remaining time D. Update the project plan, and review it with the team at the next project status meeting

Review the risk response plan

While meeting with the project team, the project manager learns that the new department manager, while abroad is raising questions. What should the project manager do next? A. Raise the issue with the project sponsor B. Provide the kick-off meeting notes to the department manager C. Refer the department manager to the change control board (CCB) D. Conduct a stakeholder analysis

Conduct a stakeholder analysis

Two team managers argue about who will perform and report the status of a particular task. What source may be consulted to help resolve this? A. Work breakdown structure (WBS) B. Team members' functional managers C. Responsible, accountable, consult, and inform (RACI) matrix D. Project sponsor

Responsible, accountable, consult, and inform (RACI) matrix

A project sponsor approves a significant change to project scope that requires additional work and new deliverables from an external provider. What should the project manager do? A. Conduct a performance review. B. Initiate a change request. C. Review work performance data. D. Employ the contract change control system

Employ the contract change control system

During a project's execution, a modification in a data entry specification is made Due to the modification three model defects are identified for repair. What should the project manager do? A. Escalate to the project sponsor. B. Enter change log items. C. Submit change requests. D. Update the risk register

Update the risk register

A project management office (PMO) asks a project manager to calculate a project's contingency reserves What should the project manager do"? A. Add a percentage to the cost based on previous experiences B. Check the total cost and add a reserve to cover quality issues C. Ask the PMO to increase the budget according to company policies D. Review the risk management plan

Review the risk management plan

During project implementation, the project manager reviews identified key performance indicators (KPis) and determines the project is within budget and on schedule. To what process does this activity belong? A. Perform Integrated Change Control B. Review Scope Baseline C. Review Project Performance D. Monitor and Control Project Work

Monitor and Control Project Work

Which risk analysis diagram is used to compare the relative importance and impact of variables that have a high degree of uncertainty to those that are more stable? A. Tornado B. Decision tree C. Ishikawa D. Monte Carlo

Tornado

During e protect, a business need changes and the project is canceled. The project manager meets with prefect team members to collect information learned during the project Where should this information be documented? A. Issue log B. Status report C. Enterprise environmental factors D. Organizational process assets

Organizational process assets

A project manager has two projects of equal, strategic organizational important. However, due to budget constraints only one can be chosen. There are uncertainties and risks associated with both projects. What tool or technique should the project manager use to decide which project to choose? A. Simulations B. Decision tree analysis C. Sensitivity analysis D. Influence diagram

Decision tree analysis

Faulty vendor supplied parts must be returned and reordered. Based on previous experience with this vendor, the project team has already identified this as a risk? What should the project manager do to record this? A. Issue a change request to implement the configuration plan. B. Update the quality checklist. C. Update the risk register. D. Revise the vendor's contract

Update the risk register.

A project manager wants to recruit another team member to replace an architect who resigned. what document should capture this change? A. Ground rules B. Project management plan C. Organizational process assets D. Responsibility assignment matrix (RAM)

Responsibility assignment matrix (RAM)

A project manager has been receiving enhancements to a product that will be launched in five months. What should the project manager do next to ensure that these enhancements are included in the product release? A. Begin the Perform Integrated Change Control process. B. Implement the Control Quality process. C. Update the project scope statement. D. Revise the risk management plan

Begin the Perform Integrated Change Control process.

A new smart phone is introduced Market research indicates that customer expectations for the browsing speed of certain applications are unmet. To mitigate this, the quality team reviews the design and decides to reproduce the product. What is this cost of rework called? A. Cost of quality assurance testing B. Cost of quality improvement C. Quality management cost D. Cost of quality (COQ)

Cost of quality (COQ)

A project manager receives an approved change request related to a project's governance framework. What should the project manager do to implement this change? A. Revisit the plan project process and update all planning documents affected by the change. B. Re-estimate the durations of project activities affected by the change. C. Put the project on hold until the impact of the change can be assessed. D. Submit the change request to the project steering committee for approval

Revisit the plan project process and update all planning documents affected by the change.

A project manager is developing a project risk register. What tool or technique should the project manager use to generate a list of all possible project risks? A. Sensitivity analysis B. Brainstorming C. Tornado diagram D. Monte Carlo simulation

Brainstorming

Due to time limitations a project manager must quickly define cross-functional requirements and reconcile stakeholder differences. What tool or technique should the project manager use? A. Interviews B. Benchmarking C. Observation/conversation D. Facilitation

Facilitation

A project in the planning stage must have a product with the following attributes: 1. Development requires a high degree of specialization 2. Delivery must occur within a specific time-frame What should the project manager do next? A. Hire qualified staff to develop the required product. B. Acquire the product from a supplier with many resources despite limited experience. C. Develop the product with current staff who must learn what is required. D. Acquire the product from a supplier who will deliver it on time

Acquire the product from a supplier who will deliver it on time

A performing organization is consulted to implement a supply chain management application for a beverage manufacturing business. During a project meeting with the customer, the performing organization mentions that the predefined budget allocation by the customer needs to be addressed Where did the project manager find this information? A. Project assumptions B. Project exclusions C. Project constraints D. Project deliverables

Project constraints

A project manager takes over a project after its project manager resigns. At the first team meeting, the new project manager notices that team members complain and create choice. What should the project manager do? A. Create a rewards and recognition policy B. Clearly observe team member performance C. Establish ground rules with clear expectations D. Create a new responsible accountable consult, and inform (RACI) chart to resolve issues

Establish ground rules with clear expectations

A real estate company is developing a four-building complex. The project management plan calls for completion of one building per year at a cost of USS100 million each. At the end of year three building one was completed at a cost of USS100 million, building two was completed at a cost of SUS120 million and building three was 50 percent complete at a cost of USS60 million To meet the original project management plan, what monthly performance is needed until the end of year four? A. 125 percent B. 120 percent C. 115 percent D. 110 percent

125 percent

A project manager developed a project management plan for a team composed of members based in three countries. The project manager assumed a 40 hour work week for all team members However, during project execution, the project manager teams that one country?s team members work a 35-hour week Where should this information have been captured? A. Organizational process assets B. Enterprise environmental factors C. Legal requirements documentation D. Response, account. consultant, and inform (RAC) chart

Enterprise environmental factors

A project's stakeholders include business unit executives, a regional finance director, and the CEO Several stakeholders are located In different countries. What should the project manager do to obtain stakeholder approval of the project management plan? A. Email the detailed plan 10 all stakeholders, allow a review period. and later request approval by email B. Ask the CEO to review and approve the plan, and then communicate the approval to the other stakeholders. C. Invite the stakeholders to a subject matter expert (SUE) workshop to review the plan, and later seek their approval via teleconference. D. Circulate the plan among stakeholders, prepare a summary, and seek approval of the plan during a steering committee meeting

Circulate the plan among stakeholders, prepare a summary, and seek approval of the plan during a steering committee meeting

A project team is using agile methodologies 10 develop a complex system. The company does not want to help with any preliminary reviews of product testing because they believe testing is not their responsibility What should the prefect manager do to encourage the company to agree to preliminary reviews or testing? Use behavior-driven development for business reviews Explain the situation to management using a responsible, accountable. consult and inform (RACI) chart Suggest that the technology team complete al testing Propose that the quality control team conduct a testing workshop for the company

Explain the situation to management using a responsible, accountable. consult and inform (RACI) chart

An approved change request adds an incentive to a lump sum contract if the contractor is able to maintain the current baseline schedule. What should now be updated? Scope baseline Project management plan Cost baseline Schedule baseline

Cost baseline

A project manager joins a project that is located in a city far from corporate headquarters. The project manager is struggling to find the right people within the company lo relocate and design the first draft for the client What should the project manager do? Outsource the staffing process Assign virtual team members Review the resource management plan Revisit the team charter

Review the resource management plan

A project manager leading the implementation of a company?s new financial system needs to evaluate the system?s quality. What can the project manager use to understand the project quality metrics and policies? Quality control measurements Process analysis Quality management plan Quality

Quality management plan

Two members of a project learn are arguing about the specific work packages they must complete What should the project manager use to resolve this conflict? Organizational breakdown structure (OBS) Responsibility assignment matrix (RAM) Resource breakdown structure (RBS) Work breakdown structure (WBS)

Responsibility assignment matrix (RAM)

A product manager needs a website to display product information. The marketing team meets with the project manager to review its wish list of website functions. What should the project manager do next? Perform a risk analysis. Create the statement of work (SOW) Assemble the team Develop a project budget

Create the statement of work (SOW)

While preparing a projects third progress report, the project manager identifies that the project will experience delays due to late material deliveries The two previous project reports indicated that the project was on track What should the project manager do next? Discuss it with the project team to determine the most appropriate way to respond Add it to the issue tog and include it in the project report Contact the procurement manager to expedite delivery or the material Escalate the issue to the project owner and request a schedule change

Add it to the issue tog and include it in the project report

During a project's final phase, the project manager evaluates project deliverables by comparing them to a similar, completed project. The project manager notices that previous mistakes are being repeated. What should the project manager improve to avoid future mistakes? Implementation of lessons learned management techniques Creation of the work breakdown structure (WBS) Definition of the project scope statement Application of quality control measures

Implementation of lessons learned management techniques

A customer's requested design change is approved by toe change control board (CCB).The project manager then discovers that toe change will cause a three-month project delay. What should the project manager have done to avoid Bus1? Thoroughly assessed toe request in accordance with the risk management plan Fast tracked and crashed the schedule Increased the authorized budget, and requested additional resources Redefined the project scope to include the new design

Thoroughly assessed toe request in accordance with the risk management plan

When a procurement contract is terminated, what should a prefect manager do first? Advise the protect sponsor. Update the lessons learned Create the procurement file Conduct a procurement audit

Conduct a procurement audit

An experienced project manager is assigned to a protect that could fail to meet its goals and objectives. What should the project manager do to decrease the likelihood of this happening? Actively manage stakeholder involvement Regularly update lessons learned communications. Manage quality Review change control procedures

Actively manage stakeholder involvement

A project manager invites the new CIO to a meeting to review a project's key deliverables. milestones, and roles and responsibilities. what is the project manager's purpose for this? Identifying stakeholders Planning communications management Minimizing stakeholder resistance Developing the project charter

Developing the project charter

Midway through a project's execution phase, the client asks to add new product features. What should the project manager do first? Review the project scope with project team members and me client. Obtain scope-change approval from the change control board (CCB) Reject the request Assess the impact of the request on the overall protect management plan

Assess the impact of the request on the overall protect management plan

The implementation of a large financial management software application has been successfully completed. The project manager is preparing to transfer the product to the IT support team What is the support team responsible for after the hand-off is approved? Working with the project team to prepare the application's user manual Owning any pending project deliverables approved by the project's steering committee Providing application training to the finance department S Maintaining the application and supporting users with software issues

Maintaining the application and supporting users with software issues

A key project stakeholder requests that the project management plan ensures that actions are taken to prevent defects. What should the project manager use to document how the project will demonstrate compliance with this requirement? Checklists Quality management plan Quality metrics Requirements documentation

Quality management plan

A project manager must evaluate and simulate the impact of a list of risks for a project's duration. What should the project manager do? Conduct a what-if scenario analysis. Prepare a set of contingent response strategies. Complete an expected monetary value (EMV) analysis. Perform a schedule network analysis

Conduct a what-if scenario analysis.

Significant customer change requests to project scope result in a 40 percent budget overrun What should the project manager to do prevent this from reoccurring in future projects? Execute variance analysis Obtain expert judgment when defining project deliverables Perform modeling techniques Use parametric estimating

Execute variance analysis

After contact sign-off a project manager learns that the vendor has a reputation of not delivering according to the contract. To ensure the vendor?s compliance, what should the project manager do? Cancel the current contract and select another vendor Insist on a firm fixed price (FFP) Conduct a make-or-busy analysis to verify vendor reliability Perform periodic inspection of the vendor?s work and progress

Perform periodic inspection of the vendor?s work and progress

A senior manager asks a loam member for a quick update on the project's progress. The team member redirects the senior manager to the project manager to ensure that the information being relayed is accurate and appropriate for this manager to receive What document dictated this team member's action? Responsible, accountable, consult, and inform (RACl) matrix Communications management plan Stakeholder register previous week's meeting minutes

Communications management plan

A set of high-impact repetitive tasks must be executed during a project. What can the project manager use to ensure that all team members. Consistently perform these tasks in the same manner? Quality metrics Quality control Quality audits Quality checklists

Quality audits

A project team member identifies a quality issue that may cause the product by the customer. However. me project sponsor wants to deliver the product. What should the project manager do? Update the issue log. Deliver the product. Review the quality checklist. Ensure that the product meets customer requirements

Ensure that the product meets customer requirements

An issue requires the execution of the project's contingency plan, which impacts the schedule. What should the project manager do? Issue a change request. Update the contingency plan. Review the cost impact. Initiate a risk audit.

Issue a change request.

The procurement department submits a request for proposal (DFP) to potential vendor to execute a project. After the bidder conferences, the project manager receives an email from vendor A requesting clarification of the RFP. What should the project manager do next. the RFP with the clarification and resend it to all the vendors. Email all the vendors with the clarification Email vendor A with the clarification Obtain management?s approval before sending the information

the RFP with the clarification and resend it to all the vendors.

A project management office (PMO) asks a project manager to calculate a project?s contingency reserves. What should the project manager do? Review the risk management plan. Check the total cost and add a reserve to cover quality issues. Ask the PMO to increase the budget according to company policies. Add a percentage to cost based previous experience.

Review the risk management plan.

A project manager is reviewing an inspection report for a subcontractor. The report shows that the subcontractor is performing behind schedule and will be unable to deliver on time What should the project manager do1? Escalate the issue to the subcontractor's sponsor Update the seller performance evaluation documentation Communicate the issue to the subcontractor, and identify a backup plan Accept the delay, and issue a change request

Communicate the issue to the subcontractor, and identify a backup plan

Midway through implementation of a construction project, a supplier fails to deliver cement and jeoparalizes the project schedule. The construction team leader asks the project manager to implement a contingency plan. What action should the project manager take? Refer to the risk register. Implement a workaround. Brainstorm with the team. Inform project stakeholders of the risk occurrence.

Refer to the risk register.

A senior executive, who has not been identified as a stakeholder, asks a team member for protect information The team member Informs the project manager. What should the project manager do? Revise the communications management plan Provide the information to the senior executive Update me stakeholder register to include the senior executive Conduct a status meeting with stakeholders

Provide the information to the senior executive

During a risk analysis of a new system's security features, it is discovered that some users may have access to noncritical customer data Upon evaluation, the team agrees that the risk has a low probability of occurring What should the project manager do with this information? Perform a qualitative analysis Update the risk management plan. Perform an impact assessment Update the risk register

Update the risk register

While starring a new protect, the project manager realizes that customer requirements are significantly afferent from similar projects their organization typically executes. The project will not receive significant finding until the work is completed, at which point hill funding will be available What should the project manager do first? Update the risk register to document the lack of funding. Meet with the customer to establish the minimum scope required to secure funding. Review the cost estimate to reduce the project risk. Request a release of The management reserve to cover the additional funding

Request a release of The management reserve to cover the additional funding

A project manager receives an approved request related to a project's governance framework. What should the project manager do to implement this change? Revisit the plan project process and update all planning documents affected by the change. Re-estimate the durations of project activities affected by the change Put me project on hold until the impact of the change can be assessed Submit the change request to the project steering committee for approval

Revisit the plan project process and update all planning documents affected by the change.

A new project manager is assigned midway through a project After conducting a project performance review, the project manager discovers that a supplier is unable to finish the work At this stage, switching suppliers will carry considerable risk however not switching will result in cost increases and schedule delays What should the project manager do next? Analyze the impact and formulate a plan Identify a new supplier as a replacement in case the issue recurs Help the supplier to resolve the issue and finish the work Ask management and the procurement department to resolve the issue

Analyze the impact and formulate a plan

Upon completion of a project cash-flow review, the project manager notices that next month there will be a funding shortfall. This is a result of several concurred project activities being done this month. The sponsor advises that the required funds will be made available the following month. What should the project manager do? Meet with the sponsor to explain that the project will need to be put on hold next month. Check the project budget to determine why mere is a funding limitation, and ensure that this does not reoccur. Determine if some activities with Boat can be rescheduled until funding is available, and make arrangements to pay later for others Review the contingency reserve to see if funds can be made available next month.

Review the contingency reserve to see if funds can be made available next month.

After completing the project charter, the project manager sends it to the project stakeholders. What should the project manager do before starting the project planning process? Create the work breakdown structure (WBS). Obtain project charter approval. Develop the risk register. Conduct the project's kick-off meeting

Obtain project charter approval.

A project is trending unfavorably. To what should the project manager refer to ensure that stakeholders are properly informed? Stakeholder register Communications management plan Risk management plan Project management plan

Communications management plan

During a project's execution phase, a developer suggests a design change that will improve system performance without incurring additional costs. What should the project manager do first? Analyze the work performance data to ensure that there will be no negative impact Ask the developer to implement the change without negatively impacting the schedule Ask the technical manager to review the suggestion Document the suggestion and implement the Perform Integrated Change Control process

Document the suggestion and implement the Perform Integrated Change Control process

To begin transitioning the final deliverables to the client, a project manager develops the project closure documentation. What should be used to develop the project closure documentation? Project management plan and preliminary releases Organizational process assets and project management plan Accepted deliverables and project charter Accepted deliverables and preliminary releases

Accepted deliverables and project charter

A prevents action is approved by the change control board (CCB). What should the project manager do next? Implement the action Add a contingency reserve for the risk Request the project sponsor's authorization Issue a change request

Implement the action

An issue arises on a project A team member recalls that this issue has occurred before, but cannot remember the solution. Where is the first place the project manager should look to find the solution? Organizational process assets Checklists Escalation procedures Organizational policies

Organizational process assets

During a sprint review, the product owner expresses dissatisfaction with the delivered product. The sprint retrospective Identifies that the end users were unavailable for the project, so the development team built the system based on assumptions of their requirements. What should the project manager have done? Ensured that end users attended daily scrum meetings Recorded the issue d end-user unavailability In the issue log Asked the product owner to monitor the project more closely. Escalated the issue of end-user unavailability when It was Identified during the daily scrum meetings

Escalated the issue of end-user unavailability when It was Identified during the daily scrum meetings

A project manager needs to add a subject matter expert (SME) to the project team. However, no internal resources is available, so external resource will need to be hired. What type of contract should be used? Film fixed price (FFP) Time and material (T&M) Fixed price incentive fee (FPIF) Cost-reimbursable

Time and material (T&M)

A company wants to design and build its first robotic product. The prefect team members have limited knowledge in robotics, and do not know how to define and control product performance. What should the project manager do to ensure product performance? Use expert judgment Update the quality metrics Conduct statistical sampling Perform benchmarking

Use expert judgment

A project manager is reviewing work performance data in preparation for the Close Project process. The data reveals that one of the deliverables was not accepted. The estimated work required to complete acceptance of the deliverable will delay the project completion date by two months. What should the project manager do next? Allocate the contingency reserve to procure resources needed for completion Update the schedule and perform the work Issue a change request for review by the change control board (CCB) Update the watch list in the risk register

Issue a change request for review by the change control board (CCB)

After reviewing the project management plan, a project manager notices that some of the resistant team members have become supportive. Where should the project manager update this information? A. Resource management plan B. Stakeholder engagement plan C. Communications management plan D. Quality management plan

Stakeholder engagement plan

The project sponsor is inappropriately requesting status reports from individual team members. The project manager plans to meet with the sponsor to discuss the issue To what should the project manager refer prior to the meeting? Communications management plan Risk management plan Project charter Work performance reports

Communications management plan

While reviewing project documents, a newly assigned project manager discovers that the project management plan is not yet complete What document should the project manager review to understand the project's high-level requirements'? Project scope statement Historical information Project charter Product definition

Project charter

A project manager meets with the project sponsor and customer both of whom declare the project a success and agree to accept project deliverables The sponsor is impressed that the project was completed on schedule and within budget and wants the project manager to immediately assume a new, larger, and critically important project What should the project manager do next? Archive all project documents for the current project. Verify that project deliverables conform to quality standards Ask the current project team to immediately begin work on the new project Organize a team celebration for the current project

Archive all project documents for the current project.

A company is using Lean Six Sigma methodology on a project. Midway through the project, an external an consultant is invited to conduct an audit to ensure that the methodology is being properly applied. Which process is being employed? Manage Quality Control Quality Perform Qualitative Risk Analysis Plan Quality Management

Control Quality

A product Installed early in a project is the incorrect size A change was approved to replace the product during a planned production stoppage However, the stoppage date was too soon to allow for procurement of a new product Instead, the team installs a revised product found internally at a lower cost. What should the project manager do? Advise the client on the benefits and impacts of keeping or replacing the product, then document the dent's decision Document the change to the revised product and cost per the change management process Submit a change request to replace the product with one that meets the client's specifications Gather the team to reenforco the agreed-upon change management process to ensure that no similar changes occur in the future

Submit a change request to replace the product with one that meets the client's specifications

A stakeholder instructs a propel manager 10 transfer a key resource from project A's team to project B's team. What should the project manager do first? Consult with other stakeholders to counter the proposal Propose cancelling the protect it the key resource is unavailable Negotiate with the stakeholder to use the key resource Assess the impact of the request, and issue a change request

Consult with other stakeholders to counter the proposal

A project component contains a fragile part that is costly to manufacture. The project manager must transfer the risk whenever possible. What should the project manager do? Purchase an insurance policy against transportation damage. Assign the risk to a sub-project manager. Issue a change request to arrange for air transport. Change the product specification to less fragile materials.

Purchase an insurance policy against transportation damage.

A Strike at a contracted production plant affects the delivery of a project's major deliverable and impacts project objectives. To What should the project manager refer to address this issue? Standardized bid documents Managing multiple suppliers documents Procurement statement of work (SWO) Risk response plan

Procurement statement of work (SWO)

An external provider is late with the delivery of a finished item. As a measure of goodwill, and to maintain the project s schedule. the provider offers to bear the cost of renting a temporary system. Since no schedule slippage will occur, what should the project manager do next? Conduct the Perform Integrated Change Control process. Update the project documents. Take no further actions because there is no schedule slippage. Account for this additional resource in the work breakdown structure (WBS).

Conduct the Perform Integrated Change Control process.

A project manager preparing a project status update calculation that the cost performance index (CPI) is 1.1, and the schedule performance index (SPI) is 0.95. What is the project?s status? Over budget and ahead of schedule Under budget and ahead of schedule Over budget and behind schedule Under budget and behind schedule

Under budget and ahead of schedule

After performing the program evaluation and technique (PERT), the following information was produced. Using a beta distribution, how many hours in the weighted average activity time? 4. 66 5. 16 5. 33 6. 16

5.16

A project manager is asked to estimate a project using a firm fixed-price (FFP) contract. What estimating technique should be used? Parametric Three-point Bottom-up Analogous

Analogous

A project plans the agenda for a kick-off meeting. As one of the first agenda items, the project manager wants to set the strategic direction of the project. Who should present this topic? Customer Functional manager Project sponsor Project manager

Project sponsor

A client has formally approved the acceptance criteria for a project's deliverables. What should the project manager do to ensure that useful data Is gathered to identify defects during production? Conduct quality audits. Perform process analyses Use check sheets Establish quality metrics

Conduct quality audits.

While performing a stakeholder analysis, the project manager realizes that several stakeholders have competing priorities. What should the project manager do? Meet with the stakeholders to obtain alignment Set priorities based on the statement of work (SOW). Refer to the project charter Ask the sponsor to speak with the stakeholders

Meet with the stakeholders to obtain alignment

A project manage identifies the root cause of a quality issue and implements corrective action What should the project manager do next? Conduct an inspection of the issue. Update the lessons learned documentation. Revise the checksheets and organize the facts. Perform a variance analysis.

Update the lessons learned documentation.

A product development manager, who is unsure of an initial prototype's requirements, is upset to learn that it must be compared in two months What should the project manager have done to avoid this? Obtained the required resource from the procurement manager Ensured that the right resources were assigned to the project Included the product development manager m the communications management plan Obtained stakeholder agreement on the projects schedule and deliverables

Obtained stakeholder agreement on the projects schedule and deliverables

During the deployment of a new system, an unexpected power outage occurs, What should the project manager do? Perform a qualitative risk analysis. Refer to the risk register, and inform key stakeholders. Categorize the risk, and update the assumptions log. Assess the risk probability and impact.

Refer to the risk register, and inform key stakeholders.

During e project meeting, a stakeholder disagrees with a key deliverable and project milestone listed In the approved project charter. What should the project manager have done to prevent this? Classified stakeholders using a power/interest grid Met more frequently win the stakeholder Engaged the stakeholder earlier Conducted a thorough stakeholder analysis

Engaged the stakeholder earlier

A team is working on a project to address a customer's incomplete records. A list of the customer's files is created, and the team begins work During the project, a key stakeholder asks that another small group of incomplete records be added to the list. What should the project manager do? Refuse the request Add the small group of records to the list. Make a decision based on the project sponsor's opinion Issue a change request, and evaluate the impact with the project team

Issue a change request, and evaluate the impact with the project team

A new project manager resumes a project in its execution phase. During a project status meeting, a team member reports an issue shared by a stakeholder. What should the new project manager do? Advise the project team to immediately address the issue. Review the issue log. Update the risk management plan. Review the stakeholder engagement plan

Review the issue log.

A project manager realizes that there may be a potential conflict of interest due to a stakeholder's relationship with a key supplier. What should the project manager do? Report the conflict to the project sponsor, and ask for advice. Ask the stakeholder to retrain from using any influence that may negatively or positively impact the project Remove the stakeholder from the project, and update the stakeholder register Advise the stakeholder 10 resign from the protect

Report the conflict to the project sponsor, and ask for advice.

During a project execution phase, the project team fails to meet client expectations for the deliverables. The project manager wants to remove distractions and focus the team on the objectives What should the project manager do? Set up new ground rules for team expectations. Create a war room to enhance the team's ability to communicate. Update the communications management plan to include additional communications. Coach the team members on how to be better team players

Set up new ground rules for team expectations.

A key stakeholder is concerned about a critical risk that may cause the project to run over budget The project manager wants to share the mitigation plan with the stakeholder What should the project manager do first? Review the risk register to identify the mitigation plan Consult the communications management plan to identify how to inform the stakeholder. Identify which deliverable in the work breakdown structure (WBS) will be affected by the risk Check the organizational chart to determine the stakeholder's department.

Consult the communications management plan to identify how to inform the stakeholder.

During execution of a critical project, a project manager is removed due to continuous customer and stakeholder complaints about lack of communication. What should the new project manager do first? Manage stakeholder engagement Review the project management plan Use influencing to obtain project support Meet with the project team

Manage stakeholder engagement

A project manager develops a project's risk breakdown structure (RBS) divided into four categories. The team identifies a quality problem with one of the project deliverables. In what category should this risk be included? A. Organizational B. External C. Technical D. Project management

Project management

Before disbanding a project team, the project manager facilitates a lessons learned workshop. What should the project manager do next? A. Perform a post-implementation review B. Send project documents to the stakeholders. C. Archive project documents using generally accepted practices D. Organize a party to celebrate the project's success

Archive project documents using generally accepted practices

During the project initiation phase, The project manager is identifying key deliverables based on the project's business requirements. The project manager believes that the timeline is unrealistic due to the high number of key deliverables. What tool or technique should the project manager use to prioritize the key deliverables? A. Expert judgment B. Assumption and constraint analysis C. Decision tree analysis D. Rolling wave planning

Decision tree analysis

After preparing the final project report, the project manager realizes that the stakeholder distribution list is incomplete. What should the project manager do? A. Refer to the communications management plan B. Refer to the stakeholder list created during the development of the project charter C. Gather inputs from the team to develop the list of stakeholders. D. Ask the project sponsors for a list of stakeholders

Refer to the communications management plan

A project manager assumes a strategic project that has been ongoing for two years. Project team members are located in different countries, and communication among them is complex due to language and time-zone differences. The project manager wants to obtain valid information about team members' responsibilities and where the work is to be performed. To what document should the project manager refer? A. Activity attributes B. Work breakdown structure (WBS) C. Enterprise environmental factors D. Communications management plan

Activity attributes

A project manager is assigned to an ongoing project and receives notification from another department that they were not made aware of timeline slippage on one of the key deliverables. To which document should the project manager first refer? A. Project management plan B. Risk matrix C. Communications management plan D. Project charter

Communications management plan

A project has been completed, and the product delivered to the client However, the product has a defect and only partially meets business needs. Where mil the project manager document an estimate of when the business need will be fully met? A. Lessons learned repository B. Final report C. Bid documents D. Business case

Lessons learned repository

A project manager creates an internet project repository available to all stakeholders. The expectation is that all updated documents will be shared via this repository. What type of communication does this describe? A. Broadcast B. Network C. Interactive D. Pull

Pull

A sponsor proposes a project scope change that is popular with the project team and Key stakeholders. what should the project manager do? A. Update the project requirements. B. Follow the scope change request process. C. Modify the work breakdown structure (WBS). D Notify stakeholders of the change.

Update the project requirements.

During a project's initiation phase, the project manager reviews the business case and finds that information is incomplete. What should the project manager do? A. Add an information gap to the risk register B. Review the protect statement of work (SOW) to create the project charter C. Revise the business case to narrow the protect scope and create the protect charter D. Review the business case with the sponsoring organization to confirm that the project aligns with business needs

Review the business case with the sponsoring organization to confirm that the project aligns with business needs

During the construction of a port, a nearby fishing community blocks the projects access route and demands the construction or a paved road connecting the community with the port. This increases the project cost by five percent. What should the project manager have done to prevent this? A. Obtained an accurate budget B. Performed a stakeholder analysis C. Reviewed the project scope D. Performed a risk analysis

Performed a stakeholder analysis

A recent project took 12 months to complete, however? a new similar project is estimated to take 16 months to complete. What tool or technique should be used to match the timeline of the first project? A. Crashing B. Quantitative risk analysis C. Monte Carlo simulation D. Expert judgment

Crashing

A supplier delivers equipment that fails to meet customer requirements. Investigation determines that the supplier misunderstood the requirements and made incorrect assumptions without clarifying them with the customer. What communication method should the project manager have used to avoid this? A. Push B. Active listening C. Pull D. Interactive

Interactive

A project stakeholder requested a scope enhancement that was not approved due to budget constraints. Two months later, the teams that the budget has enough flexibility to enhance scope To resubmit the identical request, to what document should the project manager refer? A. Change log B. Issue log C. Risk register D. Stakeholder register

Change log

During a crisis, additional resources and time were required to resolve the issues. The avoid this situation, what should the project manager have addressed earlier? A. Resource changes B. Technology updates C. Unmanaged risks D. Management changes

Unmanaged risks

During review of a time-critical project's work breakdown structure (WBS). the sponsor challenges the need for project documentation. What should the project manager do? A. Accept the sponsor's challenge and revise the WBS B. Agree with the sponsor and postpone documentation activities to a later stage C. Explain to the sponsor that project documentation is needed for audits or reference for future projects D. inform the sponsor that project documentation is necessary to align with project scope.

Explain to the sponsor that project documentation is needed for audits or reference for future projects

A project manager identifies a risk for a complex module in a project Before executing work on this module, a technical specialist suggests adopting a proven technology rather than using a new. experimental technology. The project manager accepts this suggestion. What risk response strategy did the project manager use? A. Share B. Avoid C. Mitigate D. Transfer

Mitigate

A supplier reports that they are over capacity, which may delay their delivery, what should the project manager update? A. Stakeholder register B. Risk register C. Project schedule D. Issue tog

Risk register

A company has recurring quality issues with one of its sole-source suppliers, a new project will incur significant penalties from the customer if deliveries are late. What should the project manager do? A. Negotiate with other vendors with better quality-control methods. B. Review incoming inspection reports and quality logs. C. Escalate the issue to senior management. D. Identify high-level risks prior to developing contingency plans

Escalate the issue to senior management.

A protect manager develops a business case during project initiation. What areas should the project manager consider when developing the business case? A. Expected resource performance and cost-benefit analysis B. Expected resource performance and the project's contribution to the strategic portfolio objectives C. Business benefits provided by protect deliverables and portfolio analysis D. Business benefits provided by project deliverables and the organizational strategy

Business benefits provided by project deliverables and the organizational strategy

Project documentation includes a few assumptions considered during the early stages of the protect During the requirements gathering sessions, the project sponsor states that the protect fails to represent their expectations and requests additional functionalities What should the project manager do next? A. Estimate the impact of the requested changes and inform the sponsor of the added costs B. Ensure that the project charter and project plan are approved and reflect the client scope C. Inform the sponsor that the deadline for submitting requirement ended at project Sign-off D. Initiate a change request to ensure that the change Is appropriately evaluated

Estimate the impact of the requested changes and inform the sponsor of the added costs

As a project approaches its final phase, the project manager sends a follow-up report to the. Some stakeholders comment that some unresolved issues have been excluded from the report. What should the project manager have done to prevent this? A. Conducted the Monitor Communications process B. Implemented the Monitor Risks process C. Followed the Perform Integrated Change Control process D. Better controlled project documents

Implemented the Monitor Risks process

A project manager completes a protect management plan for a global project due in 12 months. When two team members leave the project, what should the project manager do? A. Update the resource schedule B. Review the organization chart C. Upload the communications management plan D. Review the resource management plan

Review the resource management plan

A project schedule requires the delivery of major components by ocean barge during hurricane season, the project manager enters the issue in the risk register and the project owner opts to take no additional action. Which strategy did the project owner select? A. Transfer B. Accept C. Avoid D. Mitigate

A test manager informs a project manager about a one-week schedule delay to complete the testing phase. What should the project manager do next? A. Fast track the schedule. B. Crash the schedule. C. Check whether this task is on the critical path. D. Negotiate with the customer for a change in the schedule

Check whether this task is on the critical path.

During a project team meeting, a team member suggests an enhancement that tans outside of the project charter. The project manager states that the team needs to concentrate on completing all required work. Which action has the project manager performed? A. Change management B. Scope creep C. Conflict resolution D. Scope management

Scope creep

Alter the root cause of defective deliverables is identified, the project director decides to closely examine me team performance assessment. What will the results of this method contribute to during project execution? A. Project team acquisition and the analysis of combined project experience B. Resource management planning and the definition of role descriptions C. Project team development and the improvement of the team's skill level D. Project team management and the improvement of team interactions

Project team development and the improvement of the team's skill level

A new project requires resources with specific skills and competences from various departments. Since most company staff are already assigned to other project manager must identify and agree on available internal human resources, and hire external experts. What should the project manager use first to obtain resources? A. Negotiation skills B. Acquisition skills C. Individual and team assessment toots D. Requirements analysis tools

Negotiation skills

Two Team members have continuing conflicts that affect team morale. What should the project manager do to resolve the conflicts? A. Remove both team members from the team B. Remove one of the team members from the team C. Discuss a resolution with all team members D. Work with each team member using a direct and collaborative approach

Discuss a resolution with all team members

During a project's initiation, project manager A realizes that the project is dependent on and linked to other projects Project manager A attempts to change the plans of these other projects. The other project managers feel that project manager A has overstepped boundaries. Which document does project manager A need to revisit? A. Project charter B. Organizational process assets C. Scope management plan D. Statement of work (SOW)

Project charter

A project manager develops a communications management plan, knowing that a difficult stakeholder can affect project goals What should the project manager do? A. Closely manage that stakeholder based on the power/interest grid. B. Set up a separate reporting process for this stakeholder C. Ensure that this stakeholder sees all communications sent to the team D. Provide this stakeholder with all information, even if unimportant.

Closely manage that stakeholder based on the power/interest grid.

A vendor supplies equipment for several of a company's projects. The vendor informs one project manager that the project's equipment can be delivered earlier than anticipated The project manager recognizes that this is an opportunity to complete the project ahead of schedule What should the project manager do next? A. Request management approval B. Revise the project schedule C. Use the equipment offered. D. Determine if there is a risk

Determine if there is a risk

Midway through project implementation, stakeholders lose confidence in project management and want to withdraw. What should the project manager use to maintain and improve relationships with the stakeholders? A. Power/influence grid evaluation B. Pull communication C. Detailed project status reporting D. Interactive communication

Interactive communication

A client adds a new feature and requests a budget update the development of this feature cannot extend the project schedule for more than one month The client has already agreed to a cost per hour What should the project manager do next? A. Calculate project performance using the earned value management (EVM) method B. Estimate the required number of additional project resources C. Update the resource management plan D. Review the responsibility assignment matrix (RAM)

Estimate the required number of additional project resources

A project team conducts acceptance testing of equipment against the client's performance specifications. Once testing is complete, documentation confirms client acceptance of the equipment. What process should the project manager now perform? A. Monitor and Control Protect Work B. Control Procurements C. Close Project or Phase D. Control Quality

Close Project or Phase

A project team member discovered an issue with the system being developed. The project manager learns that the team member fixed the issue without consulting the change control board (CCB). What should the project manager do? A. Request additional funds to train the team member. B. Submit a change request to the CCB C. Determine if the documentation has been updated by the CCB. D. Remove the team member from the project

Submit a change request to the CCB

A project meets time and cost targets, and the project sponsor approves the deliverable as meeting an quality requirements, The project manager proceeds to finalize the external suppliers' contracts. What should the project manager have already completed? A. Obtaining customer acceptance of the deliverable B. Administrative closure C. Lessons learned D. Financial closure

Obtaining customer acceptance of the deliverable

Han way through a project the project manager learns that a competitor's product has entered the market. This causes the project manager to question whether the project deliverables are still in line with the organization's strategy What should the project manager do? A. Update the requirements management plan B. Perform benefit analysis C. Revise the project management plan D. Change the deliverables

Perform benefit analysis

A natural disaster occurs that severely disrupts a project's progress When should the project manager provide status updates to stakeholders? A. In accordance with the stakeholder engagement plan B. As described in the communications channel diagram C. As soon as the mitigation plans are in place D. As needed and in line with the project charter

In accordance with the stakeholder engagement plan

A project team member encounters an issue and identifies a workaround, but fails to inform the project manager, Two weeks later. a similar issue occurs that impacts the project. What could have prevented this issue's reoccurrence? A. Documenting the organizational process assets B. Updating the risk register C. Revising the responsibility assignment matrix (RAM) D. Performing a root cause analysis

Documenting the organizational process assets

After several weeks on a new project, the project manager learns that the accounting apartment has rejected an charges because the project was not approved. What should the project manager have done to prevent this? A. Obtained the funds needed to initiate the project B. Verified that the project charter was authorized by the sponsor C. Planned the resources necessary to initiate the project D. Verified that the business case was authorized by the steering committee

Verified that the project charter was authorized by the sponsor

A project manager notices an unusually high rate of risks, but has limited resources to address them To what should the project manager refer to determine risk priorities? A. Risk breakdown structure (RBS) B. Risk probability and Impact matrix C. Risk management plan Risk D. Risk mitigation strategy

Risk probability and Impact matrix

A project manager detects more errors than usual during software component development. Which process did the project manager use to detect this? A. Plan Quality Management B. Monitor Risks C. Manage Quality D. Control Quality

Control Quality

A project manager is leading a team of 70 people from 22 cities and six countries. Four months into prefect execution, the project manager realizes that several team members are not attending project update meetings What should the project manager do to resolve this? A. Explain the importance of attending project update meetings to the project team B. Reschedule the meeting times so that they occur during Business hours tor most learn members C. Split the team into smaller groups and set different meeting times for each D. Hold individual meetings with team members and reschedule meeting times for better attendance

Reschedule the meeting times so that they occur during Business hours tor most learn members

During an IT hardware manufacturing project, the project manager discovers that certain batches of components are failing quality inspections. What should the project manager use to lower the failure rate? A. Control chart B. Tornado diagram C. Probability and impact matrix D. Fishbone diagram

Fishbone diagram

A lengthy, ongoing project exhausts a project team. Due to deadline issues, the project manager needs to encourage team members What should the project manager do? A. Review the project charter and propose extending the project schedule. B. Provide more recognition and rewards to team members. C. Request additional resources. D. Discuss the situation with the team

Provide more recognition and rewards to team members.

In the late stages of project planning, a project manager develops a risk response plan with subject matter experts (SMEs) and project team members. The team identifies additional efforts required to mitigate the risk of poor quality in some deliverables. What should the project manager do next? A. Generate a change request for approval of the added costs associated with added efforts. B. Conduct a make-or-buy analysis to determine the best option. C. Document the additional efforts in the organizational process assets. D. Update the project and quality management plans to reflect the added efforts.

Update the project and quality management plans to reflect the added efforts.

A project manager has identified project stakeholders, and assessed their power influence. The stakeholders are all busy with other high-priority projects. The project manager wants to ensure that identified high-power and high-influence stakeholders have the information required to support effective decision making. What should be maintained to keep these stakeholder current on progress and issues? A. Project management plan update, project document updates, and register B. Issue log, change is requests, and project management plan updates. C. Communications management plan and project charter. D. Risk register and issue log

Project management plan update, project document updates, and register

A project manager has an agreement with a third-parry supplier to deliver parts in six months During the implementation phase, the project is cancelled However, the supplier has already started work on the order. What should the project manager do next? A. Direct the suppler to stop work immediately B. Review the contract's termination clause C. Conduct a supplier performance evaluation D. Update the procurement management plan

Conduct a supplier performance evaluation

Late in a project's implementation stage the project manager discovers that a requirement was omitted. What should the project manager do next to correct this? A. Inform the sponsor. B. Inform the stakeholders C. Submit a change request D. Change the requirements

Submit a change request

A project must be simultaneously implemented in two countries with a time-zone difference of 11 hours. The project manager must determine a mutually convenient time to provide stakeholders with information on the project's schedule, cost, and performance progress. What should the project manager use to determine this? A. Communication requirements analysis B. Asynchronous brainstorming C. Expert judgment D. Meeting planning skills

Communication requirements analysis

A project manager is advised to use a tornado diagram in an information technology activity. What project risk management technique should the project team use? A. Expected monetary value analysis B. Quantitative risk analysis C. Probability distribution D. Qualitative risk analysis

Quantitative risk analysis

Because a project is behind schedule, the sponsor suggests reducing the time for quality assurance testing. What should the project manager do? A. Perform quality control measurements. B. Follow the quality management plan. C. Perform quality audits. D. Change the quality requirements

Perform quality control measurements.

After presenting a prototype to the client, the project manager gathers feedback. The client was pleased with the prototype, but requested a few changes. The team determines that these changes will take less than a week to implement. What should the project manager do first? A. Update the schedule and make the requested changes. B. Submit a change request. C. Update the work breakdown structure (WBS). D. Inform the client of the additional costs

Inform the client of the additional costs

A project is ready to complete the planning process, and all planning documents have been reviewed and approved by stakeholders. What should the project manager do next? A. Conduct a kick-off meeting. B. Create the schedule baseline. C. Acquire the resources. D. Determine the budget

Conduct a kick-off meeting.

To implement a customer relationship management (CRM) software solution, a systems project manager must identity the required human resources. What should the project manager reference? A. Project team assignments B. Organizational theory C. Resource requirements D. Resource calendars

Resource requirements

During the construction of a facility project, the project manager notices that the project document does not nave the cost or mommy reports from the past two months. While meeting with the project team, the project manager requests greater focus on compliance with the processes established by the organization. What should the project manager do to prevent this issue from occurring again? A. Develop a contingency plan. B. Conduct quality audits. C. Review the quality metrics. D. Review the communications management plan.

Review the communications management plan.

A project manager realizes that a new government regulation affects the current project and to be compliant with the new law the scope of the project should be changed. The team is now analyzing the impact on the schedule and budget. Which tool or technique should the project manager have considered before this issue occurred? A. Stakeholder register B. Stakeholder analysis C. Risk management plan D. Risk register

Stakeholder analysis

A project manager determines that a high-risk task with critical dependencies should be outsourced The task must be performed within a specific, three-week timeframe A vendor is selected based on a 10-year history of working on similar projects for the company without issues What contract type should the project manager propose? A. Cost plus fixed fee (CPFF) B. Fixed price incentive fee (FPIF) C. Cost plus incentive fee (CPIF) D. Firm fixed price (FFP)

Firm fixed price (FFP)

Pool 3 Flashcards

(206 cards)