PPL - HR Strategy Flashcards

1
Q

Type of metric describing an activity or change in performance that has already occurred.

A

Lagging indicator

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2
Q

Process of setting goals and designing a path toward a competitive position.

A

Strategic planning

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3
Q

System of actions that leaders take to drive an organization toward its goals and objectives.

A

Strategic management

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4
Q

Process that involves a systematic survey and interpretation of relevant data to identify external opportunities and threats and to assess how these factors affect the organization currently and how they are likely to affect the organization in the future.

A

Environmental scanning

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5
Q

Process for understanding how seemingly independent units within a larger entity interact with and influence one another.

A

Systems thinking

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6
Q

Method for assessment of an organization’s strategic capabilities through use of the environmental scanning process, by which internal and external factors affecting achievement of organizational goals are identified and considered.

A

SWOT analysis

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7
Q

Scanning process that searches for environmental forces in political, economic, social, technological, legal, and environmental categories.

A

PESTLE analysis

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8
Q

Description of what an organization hopes to attain and accomplish in the future, which guides it toward that defined direction.

A

Vision statement

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9
Q

Type of metric describing an activity that can change future performance and predict success in the achievement of strategic goals.

A

Leading indicator

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10
Q

Quantifiable measures of performance used to gauge progress toward strategic objectives or agreed standards of performance.

A

Key performance indicators (KPIs)

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11
Q

State in which an organization’s strategy is consistent with its external opportunities and circumstances and its internal structure, resources, and capabilities.

A

Strategic fit

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12
Q

Plan of action for accomplishing an organization’s overall and long-range goals.

A

Strategy

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13
Q

Actions, processes, or results that are needed to deliver a desired value.

A

Value drivers

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14
Q

Concise outline of an organization’s strategy, specifying the activities the organization intends to pursue and the course its management has charted for the future.

A

Mission statement

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15
Q

Beliefs and principles defined by an organization to direct and govern its employees’ behavior.

A

Organizational values

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16
Q

Performance management tool that depicts an organization’s overall performance, as measured against goals, lagging indicators, and leading indicators.

A

Balanced scorecard

17
Q

Process by which an organization identifies performance gaps and sets goals for performance improvement by comparing its data, performance levels, and/or processes against those of other organizations.

A

Benchmarking