ORG - Employee and Labor Relations

Question 1

Method of nonbinding dispute resolution by which a neutral third party tries to help disputing parties reach a mutually agreeable decision; also called conciliation.

Answer 1

Mediation

Question 2

Reporting of an organization’s violations of policies and processes by employees.

Answer 2

Whistleblowing

Question 3

Orderly way to resolve differences of opinion.

Answer 3

Grievance procedure

Question 4

Work stoppages at union contract operations that have not been sanctioned by the union.

Answer 4

Wildcat strike

Question 5

Violation of employee rights; act prohibited under labor relations statutes.

Answer 5

Unfair labor practice (ULP)

Question 6

Action of an employer to shut down operations to prevent employees from working.

Answer 6

Lockout

Question 7

Group of workers who coordinate their activities to achieve common goals in their relationship with an employer or group of employers; also called labor union.

Answer 7

Trade union

Question 8

Situation in which workers slow processes by performing tasks exactly to specifications or according to job or task descriptions.

Answer 8

Work-to-rule

Question 9

Various forms of collective employee actions taken to protest work conditions or employer actions.

Answer 9

Industrial actions

Question 10

Refusal by workers to work; also refusal by workers to leave their workstations, making it impossible for the employer to use replacement workers.

Answer 10

Sit-down strike

Question 11

Umbrella term for the various approaches and techniques, other than litigation, that can be used to resolve a dispute.

Answer 11

Alternative dispute resolution (ADR)

Question 12

Attempt by a union to influence an employer by putting pressure on another employer, for example, a supplier.

Answer 12

Secondary action

Question 13

Agreement that requires specific contractors to accept certain conditions in project contracts, such as paying a fair wage and contributing to health insurance, pension, and training funds.

Answer 13

Project labor agreement (PLA)

Question 14

Group of workers who coordinate their activities to achieve common goals in their relationship with an employer or group of employers; also called trade union.

Answer 14

Labor union

Question 15

Method of dispute resolution by which disputing parties agree to be bound by the decision of one or more impartial persons to whom they submit their dispute for final determination.

Answer 15

Arbitration

Question 16

Form of corrective discipline that implements increasingly severe penalties for employees.

Answer 16

Constructive discipline

Question 17

Broad statement that reflects an organization’s philosophy, objectives, or standards concerning a particular set of management or employee activities.

Answer 17

Policy

Question 18

Positioning of employees at a place of work targeted for the action for the purpose of protest.

Answer 18

Picketing

Question 19

Action taken in support of another union that is striking the employer.

Answer 19

Sympathy strike