Practice Management Flashcards
(12 cards)
Who is eligible for free healthcare in the UK?
- Residents who complete GMS1 form
- Patients from overseas planning to stay over 6 months
- British nationals
Eligibility criteria ensure that those who need healthcare can access it without charge.
What must a patient do if they need treatment from a GP surgery but are not registered?
They can receive treatment but must register as temporary or permanent resident if treatment exceeds 14 days.
Registration ensures proper access to healthcare services.
What form must temporary residents complete in the UK for healthcare?
GMS3 form
This form is necessary for temporary residents seeking healthcare services.
How long can temporary residents receive healthcare without registering permanently?
Up to 3 months
After this period, they must register as permanent residents to continue receiving care.
What is the policy for UK residents abroad regarding prescriptions?
They do not provide scripts for conditions that may develop while abroad.
This policy prevents unnecessary prescriptions for transient conditions.
What is the maximum interval for repeat prescribing in the UK?
Should not be longer than 13 weeks
This guideline ensures regular health monitoring and medication review.
What emergency care is provided to overseas visitors in the UK?
Free emergency care for 14 days; no obligation for non-emergency care.
This ensures that urgent health needs are met without charge.
How are refugees treated in terms of healthcare in the UK?
They are treated as ordinary residents regardless of leave to remain.
This reflects the UK’s commitment to providing healthcare to vulnerable populations.
How quickly should complaints be acknowledged in a healthcare practice?
Within 3 days
Timely acknowledgment of complaints is essential for maintaining trust and accountability.
How long after an incident can a complaint be made?
Up to 1 year
This allows sufficient time for patients to reflect on their experiences and raise concerns.
What is required of practices regarding complaint management?
They must appoint a complaint manager.
Designating a complaint manager helps streamline the resolution process.
What is the expectation for replying to complaints in healthcare practices?
Reply within a reasonable time frame
This promotes effective communication and resolution of issues.
