Practices | Business Case Flashcards

Chapter 5

1
Q

The Business Case is for ….

A

Helping to assess whether the project is (and remains):
desirable (cost benefit)
viable (deliverable)
achievable (will the outcomes be realised)
and to support decision-making in its continued investment.

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2
Q

The outputs to benefits chain ….

A

Outputs
(deliver) Capabilities
(Embed) Outcomes
(measured by) Benefit/Dis-Benefits AND (lead to) Business Objectives

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3
Q

The outputs to benefits chain definitions are …

A

Output: the tangible or intangible deliverable of an activity.
Capability: completed set of project outputs required to deliver an outcome.
Outcome: the result of change, normally affecting real-world behaviour and circumstances.
Benefit: the measurable improvement resulting from an outcome.
Dis-benefit: the measurable decline resulting from a negative outcome.
Business objective: the measurable outcomes that demonstrate progress in relation to the organization’s strategy.

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4
Q

Outcomes must align with …

A

Business goals
(Visibility of the link from outputs to outcomes and benefits is crucial)

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5
Q

Business Case evolution steps ….

A
  1. Project mandate (biusiness sets need)
  2. Project Brief (outline)
  3. Initial Business Case (sufficient detail for authorisation)
  4. Full Business Case (detailed costs, timelines, products, risks, targets etc)
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6
Q

Business case tolerances include …

A

Benefits tolerance: deviation in the benefit performance targets allowed (Min allowed vs average).

Sustainability tolerance: deviation in the sustainability performance targets allowed (ESG).

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7
Q

Business justification is a combination of …

A

All SEVEN project performance targets (see intro)
Trade offs
Then above (cost vs benefits, outcomes, risks etc)

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8
Q

Business case management stages …

A

Develop
Check
Maintain
Confirm

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9
Q

Business Case Management | Develop

A

PROJECT MANDATE STAGE:
Do Nothing Differently: Baseline for quantifying other options.
Do the Minimum: Minimal investment for basic outcomes.
Do More Than the Minimum: Enhanced benefits but higher investment.

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10
Q

Business Case Management | Check

A

PM should do …
Continuous Assessment (for viability)
Business Case Refinement
Project Board Checks
Checking Expected Benefits

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11
Q

Business Case Management | Maintain

A

End of each stage, PM to …
Update business case
Version control

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12
Q

Business Case Management | Confirm

A

Post-Project Benefits Review of:
Outcomes, outputs, benefits

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13
Q

Investment appraisal techniques

A

Whole life
Net benefits
ROI
Payback
Net Present Value (NPV)
Internal Rate Return (IRR)
Options Analysis
Sensitivity Analysis

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14
Q

Multi-case model (more rounded view)

A

Strategic perspective
Economic perspective
Financial Perspective
Implementation and commercial perspective

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15
Q

Benefit scenario statements …

A

Best
Expected
Worst

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16
Q

Application in practice considerations …

A

Organizational context
Commercial context
Delivery method
Sustainability
Scale

17
Q

Management products to support the Business Case

A

Project brief
Business case
Benefits management approach
Sustainability management approach

18
Q

Seven key roles to manage a project

A

[See Practices > Organising > Roles]
Business Layer (business interests/mandate)
Project Executive (accountability for project success)
Senior user (represent final users’ requirements.)
Senior Supplier
Project Manager (Day-to-day project management)
Project Support (PM Support)
Project Assurance (Assures stakeholder interests)
Team Manager

19
Q

Business case and seven Prince2 Principles linkage. For each Principle, consider …

A

Principle
Achieved By
Resulting In